I've been coming to these guys for some years and their service is great. There very friendly and stay engaged in conversations. I appreciate what they have done for me over the past years. read more

They both talk to you with such disrespect. Every item I've brought in they downplayed it all on how much it's worth. Then they give you such a low ball offer and get mad and disrespectful if you turn it down. I will never go there again and don't recommend anyone else either unless you want to be ripped off and treated with disrespect read more

Tracy is the best at his job he is loyal&accurate. variety of jewelry -purses -vintage items etc. value worth is 100% in my opinion! Come to this place! read more

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I have been doing business with them for over 5 years. They are fair, professional and treat customers with respect. If you pay your loan on time, don't hassle with them if you are late, then you are good. Hell, I've seen people go off on them in the store, and they still behave professionally. read more

respectable and professional highly recommend first time there today steve was great guy read more

Very poor customer service. I brought in an electric guitar and amp today and I had the misfortune of speaking to the owner, Tracy, who was very condescending. He made it very clear that since he ran the shop he didn't have to be polite. He further insulted me by offering me $10 for the guitar and the amp.... I took the guitar to Skip's Music and they were much more helpful. They told me that I should expect to get $75-$100 for the guitar on craigslist but legally they couldn't buy it from me because the serial # was partially scratched off. (Something Tracy didn't even mention was a law in California) Needless to say, i won't be going back to Action Pawn Shop to buy or sell anything else and neither should you. Unless you enjoy being low balled and belittled by Tracy. read more

Action Loan & Pawn - This is the guitar I was trying to sell. As you can see it is in good WORKING condition. Offering me $10 for it was just plain insulting. - Pawn Shops Near Me - Sacramento, California

Called just a few minutes ago to inquire about a psp go that they posted up on craigslist, the guy was RUDE as HELL. I guess he thought he was being funny but it was rude. I rarely give bad reviews but come on, dont be an ass to a potential customer. His tone changed when i asked if he wanted my business and if not I'll take my business elsewhere. I will take my business elsewhere, and you should too. These guys are asses!! read more

I got a working ps4 for only $120! The staff was super friendly and helpful and they cut me a great deal and I got exactly what I came in for. read more

Can't say enough good things about this pawn shop. Normally, pawn shops in general leave a bad taste in my mouth. My husband had to take a loan out on his main machine we use to secure a living for us due to hard times we have fallen on. The owner went out of his way to make this experience as painless as possible. He was not only honest but fair in his contract negotiations n repayment schedule. His loan offer was right on the amount I had in my head n he didn't stick to my husband in storage fees. If we ever r in need of another short term collateral loan, we wouldn't hesitate to go back n see the people at Action Loan N Pawn. read more

I took out a loan on a IPhone 6 Plus with a expensive case. When I returned to pay on the loan, I was presented with a phone with no case. They said they did nothing! They are liars and thieves. So it turns out they did take my phone case. They threw away an brand new, expensive case. Then when I went to pick up my item I was lied to and they said "it wouldn't have been me"! read more

The staff is very attentive and goes out there way to help out. They orders some stuff for me. They have a good supply of things and electronics that I like. read more

I went in today to get a loan on a huge diamond I have appraised at $24,000 . I had been shop to shop and highest offer so far was $3000, then stop by Action due to a jeweler friend of mine referring me to them. I walk in and spoke with a guy named Dominique who was very jumpy and acted like he was very knowledgeable on my ring and how awful it was unknowing at the time that I am actually a diamond broker and have been for 16 years and my stone was actually huge and nice quality .... as he proceeded to offer me $175, then $225 is when I spoke up and divulged my cards and let him know the store who referred me had just offered me $7k to buy it (which I refused) and that all I needed was $4k loan in which Dominique told me if they offered that then he would need to talk to the jewelry store who made the $7k offer . I called up my friend at the jewelry shop and Dominique totally laughed at him while he was on the phone with me and said how he didn't trust him or his judgment and honesty made me feel horrible about him talking about my jeweler friend in such manner.. it was very very unprofessional. Long story short the MANAGER of the jewelry store calls Dominique and clarifies what I had said , then I get offered $3000 but with $900 of interest!!!! My jaw dropped , that is horrible !! And also how do you go from offering me $225 (which was his top offer before he knew I deal diamonds) all the way to $3000... he thought I didn't know my stuff and totally looking to take advantage of me. I was left with a feeling of if I would have left my high quality 2.40ct diamond at there shop that when I come back I wouldn't have got my same stone back.. this was a weird and very unpleasant experience and out of my 16 years of business dealing with jewelry stores and pawn shops these guys are #1 as far as worst and taking advantage of people goes. I didn't expect this at all. Maybe if Dominique resigns it will be a better place and better experience but as long as that kid is working then I would not trust leaving a $1 dollar bill alone in the store. read more

Was on a mission to buy a tv last minute on a Sunday afternoon, the gentleman that I called told me he was closing in about an hour and I was an hour away, he said if I was a few minutes late to call and he would wait for me, he was amazing! I got exactly what I went for at an amazing price, will ever my friends. read more

Rude owners. Yelling from the back room and not even coming to the counter to conduct business. Not worth doing business with them. Better to go to a business that values you being there. read more

WORST CUSTOMER SERVICE EVER, ive been here a few times now and everytime the people their our flat out rude not just to me but even observing them dealing with other customers as well as customers leave the employees start talking s*** about them or their items that they bring in WOULD NOT RECOMMEND THIS PLACE AT ALL TODAY WAS FOR SURELY MY LAST VISIT!!!! Especially after being told on the phone they would offer me a higher price then what i went in their for COMPLETE WASTE OF TIME!!! read more

I wish it were possible to post a zero star review. I have only been to this location twice in the last 3 years. I am a disabled veteran and my disability can sometimes be interpreted as overly aggressive. While I do my best to maintain what can be considered normal interactions and tone it's sometimes can Snowball Effect in the opposite direction. Even after attempting to resolve an issue that was more than 10 years old that I knew nothing about the staff proceeded to treat me in an inexcusable manner, forcibly removing the items i brought in from the building. It is my strong recommendation that you avoid this establishment at all cost. read more

Saw an ad on CL for a phone i vaevles if the esn was clean and i had it unlocked by ATT the next day , have nothing but praise for these guys, this is my second purchase , so i can day i am a repeat clarinet now read more

They have helped me out more than once when I found myself in a tight spot financially. They do give a little bit less than other pawn shops but they never feed you a bunch of bull about your items like other pawn shops do. I really value straight forward people and they are just that. They have always looked out for me so I will do the same for them on yelp. Funny, kind, and straight forward people working there. I won't go to any other pawn shop since i found them. read more

I have been doing business with this establishment for a few years now. I have never been disappointed whatsoever. They have always met my needs. You have to understand that the type of business they have it isn't always what you think you should get. People don't seem to realize that just because you paid a certain amount for something, you can't expect to realize that from them. They have to re-sell your item if you sell, and if you pawn then they have to store it and keep it safe. If you don't come back to recover your pawn, then they are stuck with your item and have to try and sell it so they can recover the money they lent you. All in all, if you need a few dollars to tide you over, then by all means, go see them. read more

Just picked up a practically new DeWALT 12" Miter saw for $149. That's a pretty good deal and I definitely would check this place out again.

The owner, Tracy, answered my phone call about his listing for some obsolete European banknotes on Craigslist. Good prices which I accepted without question. He took down my address very quickly. I paid with Visa and got my order the next day. Super! read more

I bought a Milwaukee Sawsall in case (new) with package of blades (worth $25), GREAT deal for $79.95 plus tax. Couldn't buy Milwaukee new with quality for that kinda deal. Excellent customer service. Will check here anytime I need anything else before buying new. read more