Garbage! They will sell you overpriced metals, however if you need to sell the metal back they…read morewon't even look at it if you want a fair price. So I will take the drive to coins and collectibles in elk grove. Safer location, and fair exchanges.

Best Collateral is great for when you are in a bind and need to pawn jewelry. They have saved me…read morequite a few times over the past ten years. I highly recommend them. They also have some beautiful items for sale.

I stopped in to sell some old gold jewelry that I no longer wear to help declutter and pay a bill…read more Before coming in, I called to ask a few questions, and he mentioned that he also buys costume jewelry which I had no idea he accepted! I'm so glad I called because I ended up bringing in most of the jewelry I no longer wear. I was pleasantly surprised when he offered me much more than I expected. The entire process was easy and professional. He was very kind, took the time to explain everything, and made me feel comfortable throughout the transaction. I'll definitely be back with any more old jewelry I decide to part with. I highly recommend this shop if you're looking for a trustworthy and professional place to sell your jewelry! Thank you!

The moment I walked inside I felt unwelcome.The owner was extremely rude .I am a plus size 60 plus…read moreblack female.Not trying to say he was racist..but he was.A white lady and I entered the place together. She gave me more grace and kindness and opened the door for me since I had a walker on wheels with me. The owner frowned at me the entire time. I had some of those gold dollar coins..he sniffed and said 'These are totally worthless.You should just take them to the bank NEVER WILL I EVER GO HERE AGAIN..

Excellent customer service, professional management and great choices for tools, bags and jewelry…read more I'm actually very shocked that Capital City Pawn doesn't have a 5 star rating. I've been their customer since 2008 and have never had a bad experience! Never. These reviews are crazy. As for letting customers know about their pawns that is the customer's responsibility. Secondly, they do let customers know in the mail. They try to extend your pawns if needed as well. Customers need to work with them. So to say they are rude and don't work with the customer, that is not true. As for their doors. lol. The doors are not jammed. The doors have buzz locks for safety of everyone. You ring a door bell, they buzz you in. Are we really complaining about doors? I also want to make it clear there is only one entrance and exit and that is the front of the store. If there is a back it is a fire exit and for employees only. Every single employee who has helped me with selling stuff, buying stuff, layaway or loans have been very professional to me. I've noticed professional customer service towards other customers as well. The only rudeness I have witnessed is by the customers. Sometimes customers don't like their quote. Often the customer are missing paperwork or do not have sellable goods, so they get frustrated or desperate and they take it out on the employees. As for the management, top notch!! Yes, I know what's up at this pawn shop because I've been coming here for almost two decades. I wanted to work here at one time! It looked like fun and challenging. Plus I love learning new things and helping people. Take this 3 star rating and put it in the trash! It is a 5 star store. At least this store on Auburn Blvd. is!

This pawn shop is not good they kept my jewelry (ring) purposefully with out giving me a phone call…read moreor any type of notice than tell me after my 10days is up but never made contact with me and sent me mail after saying my jewel was confiscated by them

Been looking for a gun for my CCW & didn't want to flat out pay fully for a gun. That's when a…read morebuddy told me about this place & that they had layaway. Decided to check them out. Staff was friendly & showed me a few guns that they think would be a good fit for a CCW. I ended up putting one on layaway. A few days later, I had a change of heart on the type of ammunition I wanted to use. (Gun was a .40 Cal) I wanted a 9mm instead. Went back to the place & they had new guns & even the dream gun I wanted & was very familiar with in using. They let me take the down payment off the 1st one & put it on the new one without a fee. So far I am very pleased with them & see myself buying from them again soon.

I stoped by cause I needed some help. They gave me a loan. Great people. Great experience.read more

Great place to find or sell things. Staff are wonderful and helpful.... My go to for my purchases…read moreand sales and quick cash.

I needed a little pawn loan. I stoped by. Great spot. They helped me out. It's good having a place…read morelike this.

Today i treated myself to a Coach small purse ... LOVE IT…read morebut dont see giving my $ away for nothing...Here is my new RING ...it BROKE IN under 15 Minutes time - and they denied my immediate inquiry to have it Repaired cuz all jewelry sales are final.... WA WOW WTH?? Who needs Ashton Kutcher when you can Get PUNK'D at Loyalty Pawn

Soon as i walked in I had to give up my I.D. to look at something, but the other people with a…read moredifferent skin tone didn't- I'll take my money elsewhere!!!

This place is the best. I've come here a few times and got great service...thanks Jamesread more

I walked into Gold Digger fully expecting awkward silence and lowball offers... and instead walked…read moreout feeling like I'd just made new friends and a great deal. The staff (Tony) was honest, knowledgeable, and explained gold pricing very thoroughly. No pressure or sketchy vibes. Just straight-up professionalism with a side of good humor. They treated my gold like it was treasure from a pirate ship and treated me like royalty. If you're looking for a pawn shop that's fair, friendly, and actually enjoyable to visit, this is the place. Would absolutely come back--hopefully with more gold and fewer questions next time.

Courteous and efficient. Good pricing for selling your commodities compared to other gold dealers.read more

Really great experience. They were professional, friendly, and quick -- I was in and out in about…read more10 minutes. I'd definitely recommend and would go back again.