Great location and really nice apartments. Management goes above and beyond. Highly recommend!read more

I lived in this complex for almost 5 years. The pros were the proximity to downtown, the safety of…read morethe surrounding neighborhood, the spaciousness of the condo, and the outward appearance. Unfortunately, in my opinion, the cons significantly outweigh the pros. Parking has been mentioned numerous times and it's a huge headache. Yes, every condo has a garage, but don't expect every car to fit. You get one parking pass for general parking and that's where the headache comes in. Don't expect to be able to find parking after 4:30 p.m. as the spots fill up fast. Once you find a spot, you don't want to leave unless it's absolutely necessary because you never know if you'll be lucky enough to find parking later. I also had my brand new car towed. $200 and a massive headache later, I got my car back. Second issue, the noise from other units. If you've seen the Youtube video about upstairs neighbors (making noise by throwing marbles on the floor, popping balloons, rolling bowling ball, etc), it's worse. I was on the ground floor and I could hear every noise my upstairs neighbors made. Everything from bath water running to sneezing and talking. The noise never ended! Apart from thin walls, I also developed two large cracks in my walls over the course of my time there and wet spots on parts of the carpet from cracks in the foundation. Finally, people mention the amenities, but I found this problematic too. The clubhouse is only available for board meetings and to rent for a fee; you can't just utilize it whenever you want. The pool is very nice, but you'll find cockroaches all over and they occasionally put extra chemicals in the pool without notifying all residents (I was told by someone else after my swim). Overall, I don't regret my time at Westlake Villas and there are definitely pros to living here. But, I would advise to also consider the cons to living in these pretty, large condos.

I'm the treasurer of my HOA and a retired CPA. This is from an email I just sent to our HOA's…read moreprior (1 year ago, she retired) CPA as follow up to my inquiries when we decided to go out to bid for our management services: I just wanted to say thank you for your recommendation of AMC. You, our new CPA, and our financial advisor all gave me names for management companies they could recommend for their accounting services. All 3 of you included AMC, and in fact their packet had your recommendation letter attached. Those recommendations were a significant part of our decision to hire AMC as of the first of this year. I could not be more pleased. We are fully staffed, which is something that has occurred only rarely and for short periods over the last 3 years. Management fees are significantly lower than with our prior, nation-wide management company. Our goal was better service, not lower fees, but this is still a nice plus. Our new on-site management team is amazing and is getting things done months earlier than the prior team did. Our finance committee chair is hearing from the AMC accountant nearly daily as he works to set up our new reporting system. The draft January statements that we've received are better than what we're accustomed to, and we have lots of faith that if we have questions/concerns about how an item has been treated they will be addressed quickly and any corrections needed will happen. This is not what we've been used to. We're even getting to see invoices for the first time ever! Reserve Study expenses are getting paid out of reserve money, rather than the lengthy and cumbersome reimbursement system we were used to. In short, I'm ecstatic, our board seems equally excited, and the community seems happy as well. Thank you again for the recommendation, and if you get called again for recommendations, please know that this was a great one. My 2 terms on the board come to an end in June. I'm a little bit sad (but not enough to run again) because I feel like I'm leaving my successor in so much better hands and with a significantly easier job. My work here is finished.

The HOA managers that i've experienced in Rocklin have been, on average, mediocre. One of the first…read moreones we had was overly nit-picky on everything. The one after that was pretty much non-communicative condo-wide, but she always got back to me on my individual questions and concerns. The current one, at least per her voice mail greeting, sounds like she is fresh out of college. The jury is still out on her overall performance, but I left her a VM with a question regarding over the lights over our garage (the bulb specs from the 2001 newsletter are pretty much end-of-life'd today and needed guidance so to maintain uniformity...it's been three weeks and still no return call). The worst part is the new portal they are using. The portal itself is fine and easy to navigate, but even when you have actual questions and concerns, they CLOSE it out without even responding. If they wanted the portal to be a one-way conversation only, then they should not allow you to submit questions, concerns or requests. My guess is they want you to call them. Huh-lo! It's the 21st century! It makes me wonder if there aren't any better HOA management companies out there and why our board insists with this one. Dues have increased immensely yet what we get for our dues has decreased. They also apparently want us residents to ensure only one car goes through the very-slow-to-open-and-close gate at a time, even if there are tailgaters behind us or people just sitting at the gate waiting for someone to buzz them in.

Club House is amazing!!!!…read more 2 hot sauna pools. Large lagoon pool. 1 racing pool. And 1 kiddie pool. How many more pools do you need? Nice clean gym. Always kept clean. So are the changing rooms. A kids climbing park outside. Plenty of pergolas. A nice bar. A daycare center for dropping off your kids. A library. Lots of board games. And of course, free dancing classes and martial arts classes. WHAT MORE CAN YOU ASK FOR? The staff are all very nice. Value is of course amazing, only $90 HOA fee per month. At other HOAs, you pay hundreds of dollars for the monthly fee, and you get no pool, no clubhouse. The nice thing is the equipment always works. If anything is broken, the crew fixes it very quickly. There is also free tea and coffee. A really nice HOA clubhouse.

I mostly go here for the gym. It's pretty small but have a good variety of equipment. The pools are…read morealso very useful and overall its a nice place

This review is for the Clubhouse. Gorgeous. One of the reasons I chose to buy a house in Natomas. A…read moreprivate Club Med. Lol. As my baby girl grew up, she had $1 grilled cheeses, $2 hot dog/chips/soda, etc at the Club Cabana. I had $5 beer pitchers on Friday nights. Huge lagoon pool with waterfalls, lap pool, 2 spas and room to book for parties. Live bands on Friday Happy Hour events. So why 3 stars? Read on. They used to let nannies, friends, renters etc get a card to access. At least now they dropped all that and limit a fam to 3 cards. Must be homeowner and just below that. Prices seemed to be subsidized out of the budget for members to enjoy low prices. Now prices are like 5X what they used to be including beer pitchers are $10 and $16 for craft pitchers!!! Really? More than most restaurants and breweries charge. No longer fun or a value. Even their Happy Hour prices are quite high. I come to swim/exercise and use the gym/workout room. No more food/drink due to absurd costs. NPMA I hope this review is like a survey card and leads to changes.

If you're considering moving into this community, be aware that the HOA seems more focused on…read moregenerating revenue from parking violations than actually improving the neighborhood. As someone who has lived here both as a renter and an owner, I've seen firsthand how inconsistently and unfairly the parking rules are enforced. The security patrols don't seem to prioritize actual safety. Instead, they spend their time targeting street parking, especially in high-traffic areas like near the charter school. I recently had a plumbing issue in my driveway, which I notified the HOA about, and had to park on the street temporarily. Despite this, patrols documented my car every single day for three weeks. A few years ago, when my niece moved out, I was actually required to provide proof of her new residence just to avoid a parking fine after a short visit! Meanwhile, I've walked around the neighborhood and seen utility trailers in driveways and an unregistered car parked on the street so long that leaf debris has built up around its tires--yet those violations don't seem to get the same attention. When I complained about the selective enforcement, management insisted that the rules are applied fairly. However, after speaking with several neighbors, including those who are ADA-qualified, as well as Eastern Indian and Black residents, I found that many have experienced the same kind of excessive monitoring and unfair treatment. The double standards and lack of fairness in enforcement are frustrating. If you're looking for a community with an HOA that actually works for its residents rather than against them, I'd think twice before moving here.

I am used to seeing high fees for HOA documents required to sell any condominium... but at over…read more$1,200? Seriously? I have never seen this level of abuse coming from a management company. This is literally a pdf file on their server.

In just a year RealManage charged us over $21k in "additional fees". We didn't budget for those…read morefees, becuase we didn't expect them. If you look at our management agreement, they had taken out the "additional price schedule", I had to ask them for a copy of it multiple times. And a lot of this stuff we never consented to, they just did it. Like oh someone reported a problem, they spent 5 minutes texting me, and I dealt with it- then they would charge us 195+30 dollars. Or like oh they did something with zero benefit that took 2 minutes... half hour minimum at 185$ an hour. What a rip off. Look through the fees yourslef, some of these never actually even happened, like they are charging us for mileage and "mass communication"... for an site visit that the vendor cancelled on- said they needed a permit for the drone... and we never asked for the "additional work" to be done, they just found ways to charge us extra. https://drive.google.com/drive/folders/1N0p6t9nKacYrM5ecnBdHWaXLgNwQ9528?usp=share_link I put links to our contract and their "additional price schedule" so you can see the fees that they try to hide. We would have been better off managing the property ourselves. Could get a PagerDuty account for 5 users for FREE, and hire a handyman for cheaper than they would pick up a phone. One time I called them to take care of an issue, and then they called me to take care of it. Literally paying them to have me deal with the issues. I thought we had the worst management company before we hired RealManage, and they managed to set the bar even lower.

Marcie Lopez provided wonderful, quick service to solve my payment issue. Marcie was a delight.read more

Roy C. Arriola recently was assigned to our Park View HOA Community. Since joining he has been…read morequick to respond with all my questions and requests. I am very happy with his support of making amendments to architectural guidelines, and helping this update reach the community. Thank you Roy!

This is a typical scenario in my neighborhood…read more "I keep inching my ancient, tired, resistant legs in the direction of the younger woman that seems to be running away from me, ever continuing to increase the gap between us. I have been chasing her for more than four blocks now but with those much younger, stronger legs of hers, she seems to be decrepitly quick, continually evading my advances. A block back she sat a moment in her walker resting her supple limbs while giving me a chance to gain ground on her. Even though my stamina was beginning to wane, I forced myself on, driven by the ludicrous notion that I would be able to catch her." "Just as I begin to think my goal might be attainable, she gently pulls her frail little body back up on her feet and continues to edge forward again. Her white, over bleached tennis shoes doubling the speed of my old scuffed up black oxfords. Within minutes she is half a block ahead of me making me feel old and feeble. Discouraged and once again defeated, I slowly ease my creaking body down into the seat of my walker overcome with self pity. I hope she has breakfast ready before I get to the house." "Suddenly, I see Mr. Barnes jogging toward me with his cane. Even at my stately old age I cannot figure out what kind of nut case jogs with a cane. Moments later he ambles by quickly greeting me with a broad toothed smile and a wave of his hand." It is nice that we still have secure laid back places where even the old and decrepit can feel safe to wander around in their neighborhood. If they get bored they can swim in one of the two swimming pools or play tennis on one of the two courts. In addition there is indoor shuffle board, outdoor shuffleboard, horseshoes, and a pool table. The entire community is made up of single unattached homes. The exterior painting, roofs, and the front yards are maintained by the homeowners association which seems to be a pretty good bargain. The neighborhood feels like you are in a large park. Everything is impeccably maintained, even litter seems to vanish the moment it hits the ground. The only problem I seem to have with the neighborhood is that there is always the few that cannot seem to stay out of other people's business. You get that with most neighborhoods but when you throw in the age factor it seems to magnify the problem. I would say the neighborhood is predominately women. Even if there was a man in the house when they move in they tend to die earlier than women so after a while they seem to disappear. I have nicknamed the neighborhood the 'Stepford Husbands". Unfortunately, all the people I used in this story have since died. The old guy was over a hundred years old. When he married his wife seventy five years ealier, he was looked down upon for robbing the cradle. Fifteen years does not seem like much when you are a hundred years old and she is eighty five.

Has anyone else had a problem with sewer roaches? Very bad in my sister's home there. She just…read morepurchased a home and didn't realize it was infected. So far just the garage.

Some good people but bad policy and administration. Well-known as "friendly" to developers (that's…read morewhere a major portion of their clientele begins), they give conflicting information and not good at advising the Board. With new communities, they overlook (?) the CC&R's, Rules, Contracts, and studies written for other HOA's and just had the addresses changed for the new HOA. They ignore their own contracted services.

Vierra Moore and Pam Flowers, the head of my HOA Board, have been very grossly negligent and…read moreincompetent for 28 years. In 1997, they refused to address the fact the builder did not turn off the water on my property used for the sales office previously on my lot and it flooded my backyard and garage repeatedly. Since Vierra and Flowers had taken over the common area watering system after all houses were completed, they should have talked to the builder about the flooding but refused. Ten other incidents have occurred with most recently in November 2024, when Vierra Moore and Pam Flowers refused to promptly remove a diseased redwood that had grown into my back fence and could have fallen forward into a 4 lane street in front of a shopping center or backwards onto my roof, endangering my tenants. TIME TO SUE THESE PEOPLE IN A CLASS ACTION SUIT AND REPORT THEM FOR CRIMINAL NEGLIGENCE.

Aside from the ridiculous rules and incompetent HOA, the bigger issue is they have done no repairs…read morefor 25 years. You won't be able to sell because no lender will lend on this place. No insurance will insure this disaster. There's dry rot and termites just walk around and look up. There's water damage and mold. Trees fall down because they haven't been taken care of. They don't have the reserves to fix anything and it would take a hefty assessment that wouldn't be worth the property. Think Florida.

I purchased a condo in Woodside Sierra on February 27, 2024 I've had since move out of the condo…read moredue to homeowners association. Fees being raised on me and supplemental assessments being raised on me. I have put the condo up for sale in August 20 24 and have had two offers on the place and was in escrow and ready to sign and now just found out that my condo cannot be sold due to Woodside Sierra homeowners association in arrears on repairs of on the complete condo area. loans cannot be accepted froIm normal lending facilities. Only CASH BUYERS . I am now in debt and I put my whole family inheritance on the line and losing it because they won't allow me to accept the offer that was given, and we were three days from signing. today s date is November 28, 2024.

I am a new landlord in Heights CA. My experience from the first call to my property being rented…read morehas been outstanding. Janet is so knowledgeable and caring. She answered all my questions and has great suggestions went above and beyond to help me find a tenant. I almost lost a great tenant if it were not for her thinking quickly and suggesting a solution for both tenant and owner. The support staff is also very professional and responsive. From Richard listing the property and pictures on the internet, to Lisa and Tim facilitating the actual process, it has been a great experience. Thank you all for your help and expertise in the management of my property.

I DID NOT RENT FROM THEM: I did take two tours of places with them. They made it easy, and did an…read moreeasy preapproval form. They didn't make me fill out and pay an application just to view properties and Vincent was responsive, and helpful. I ended up renting somewhere else but still they were great with the tours and such.