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    The UPS Store

    3.6 (146 reviews)
    Closed 8:30 am - 6:30 pm
    Updated 2 months ago

    Services - The UPS Store

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    2 years ago

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    Local

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    Photo of Phil B.
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    12 days ago

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    2 years ago

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    Local

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    1 year ago

    Super friendly staff ! Always greeted with kindnesses and they are always ready to help.

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    Local

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    7 months ago

    Great customer service here.. Dave really went the extra mile.. I'll come back for sure

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    2 years ago

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    9 months ago

    Notary service was easy and great customer service. Called ahead at opening to make sure they were there and no wait when I got there.

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    8 months ago

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    9 months ago

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    9 months ago

    David here breaking the back! Doing an amazing work! Very helpful and super friendly! Come here! On sundays.

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    8 months ago

    Went to shred some documents, it was fast, professional, price was decent, and staff were helpful.

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    3 years ago

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    9 months ago

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    9 months ago

    Great service, nice guy working there. Line goes by fast even during the busy holiday season

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    10 months ago

    Came to return a package, kunal offered great customer service. was very attentive and kind ! Thanks

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    11 months ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    4 years ago

    Helpful 3
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    2 years ago

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    2 years ago

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    1 year ago

    Kunal was kind, friendly, efficient and very easy to work with. Will come back just for his wonderful customer service!

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    2 years ago

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    2 years ago

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    4 years ago

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    1 year ago

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    2 years ago

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    5 years ago

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    2 years ago

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    4 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    1 year ago

    Very nice folks. Had my passport photo taken here and Eddie was very helpful and patient.

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    2 years ago

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    Page 1 of 4

    The UPS Store Reviews in Other Languages

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    Review Highlights - The UPS Store

    Our box was bigger than the item itself and Kunal said not to worry about it because he can trim the box for us.

    Mentioned in 24 reviews

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    The UPS Store

    The UPS Store

    2.9
    (95 reviews)

    Please be very careful when using this UPS Store…read more I showed the employee the exact shipping address and clearly asked that the package be sent there. The employee told me there was already an existing address in the system. I asked several times whether that address was the same as the one I had just shown them, and I was repeatedly assured that it was correct. Because I had confirmed it multiple times and trusted the employee's assurance, I did not check the final shipping label myself. Unfortunately, the package was sent to an old address instead of the address I had provided. As a result, it took about a week for the package to be returned. My customer was very upset about the delay, and I sent another product by 2-Day Air to resolve the situation, costing me approximately $40 extra. Today, I returned to the store to pick up the returned package and explained what had happened. During my visit, I was not offered a refund or any other resolution. I also left without receiving what I considered a meaningful apology for the situation. When I originally shipped the package, I also told the employee that I had my own UPS account. I was told that this store would not process the shipment that way, although I have had a different experience at other UPS Store locations. Because the shipment was urgent, I decided to pay the store's shipping rate. In the end, the package went to the wrong address, was returned, and caused additional cost, delay, and inconvenience for both me and my customer. Mistakes can happen. What disappointed me most was how the situation was handled afterward. Based on my experience, I will not use this UPS Store again.

    I usually come here to drop off returns and never have an issue, but the experience I just had with…read morea new guy at the front desk was incredibly frustrating. Normally, the return process is quick, quiet, and seamless. Today, this employee refused to help me until I verbally responded to him, repeatedly demanding, "Can we help you?" in an aggressive tone. First of all, forced verbal interaction is entirely unnecessary for a simple drop-off scan. Second, it is completely ableist and inconsiderate. I am currently dealing with a sore throat and bad hearing from allergies forcing me to strain my voice just to receive basic service is incredibly rude (was clearly wearing a mask). He was clearly judging me and power-tripping over a simple transaction. Never going back here again.

    The UPS Store

    The UPS Store

    2.7
    (110 reviews)

    I had a pretty awful experience here yesterday for what should have been a simple drop off. I…read morewasn't going to leave any kind of review but the whole interaction stayed with me until today and I checked google reviews on this location, and sure enough, other customers have unfortunately had the same types of experiences at this location. I brought in some items I bought from the tik tok shop and was returning. I was provided a bar code from the tik tok app in order to do a "no box, no label needed" return to any UPS location. I came in and all associates were busy with other customers, so naturally, I wait in line. There was an associate named Lisa seated at a table helping customers and she sees me and proceeds to speak over the heads of the customers she was currently helping and said to me I could attempt to use the kiosk to see if I can drop off the returns but if it was a "Happy" return, the kiosk wouldn't support it. I have no idea what a "happy" return is, but go to the kiosk anyway and scan my barcode, it doesn't work. This woman Lisa proceeded to comment on what I was doing, diverting her attention from the current customers she was supposed to be helping, mind you, I never sought any help from her, because she seemed like she was supposed to be helping the people already there. Shortly after, another associate offers to help me. She scans my bar code, I tell her there are 2 items in the order to be returned with the provided QR code. She seems new, needs help and of course Lisa jumps in. Once the associate scanned the QR code, it disappeared from the app page. Lisa insists I cannot return the two items with one code and that it was my problem. She becomes just flat out rude and condescending, I keep explaining there and no more QR codes. I finally just ask for a receipt and leave. I didn't want to waste any more energy or the time of other waiting customers. I go out to my car and receive an email that the return for BOTH items was being processed. GO TO ANOTHER UPS LOCATION. Many reviews on yelp and google reflect abhorrent service here.

    Rude and condescending service, I won't be going back to this store. On top of it, they charge $2…read morefor 10 inches of tape. I've used other UPS stores, as well as Postal Annex and Mailbox etc , none is charging for a small piece of tape. The manager didn't seem to care about the client, probably it's not his own store that's why.

    The UPS Store - shipping_centers - Updated August 2026

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