THE BEST-They closed at 6pm and we called them with an emergency flat tire at 5:49 and they told us…read moreto come in anyway. We got there and the staff was kind and understanding and got right to work on our tire and had it back to us in no time! They were kind, quick, and affordable. I'll be back!

Phenomenal Experience! Definitely earned a customer from me…read more My partner and I came in at around 3 o'clock on a Wednesday with a complete flat from a screw. We dropped off the tire for repair and were told it was completely free. When we came back and picked it up two hours later they said it went great and were very fast and kind. The man with an injured wrist, who I unfortunately didn't catch the name of was very kind, quick, and helpful. After we retrieved our tire we went to put it on by ourselves in the parting lot but before we got it off Michael stopped us and offered/insisted to put it back on for us and was very communicative and kind despite us paying nothing for the repair or the change. Overall they made what we were expecting to be quite the headache into an incredibly smooth experience. I would, and will, happily recommend this discount tire in the future! I really appreciate you, wrist man and Michael!

Love this place. Came in for a tire puncture (nail) and watched them do the work. They torqued each…read morelug to spec, made sure my wheel was rotating smoothly, and did everything clean and efficiently. I would 100% come back for any wheel/tire needs!!

Awesome service my $100 estimate ended up as $56. Very happy with the work. Would definitely…read morerecommend to anyone needing work on their vehicle.

DO NOT TRUST!! I took my minicab to them to get the windshield wipers fixed and a timing belt…read moreinstalled. I get that it's an older and oddball vehicle. They decided to tackle the timing belt first, but then kept discovering more parts and more issues. This is recently inspected, newly purchased, well-maintained with full records vehicle. But they had it tore down and no way for me to get it back. So I went along, kept buying more parts.... Long story short. I just paid over $1300 for a basic tune-up, and I bought the parts! They've had the vehicle for 6 weeks!! Best part, they wait until today to tell me the wipers were too difficult and those are still broke. Amazing incompetence or just taking advantage of the situation? DO NOT TRUST these scammers.

Tire service was straight forward and easy. Definitely an auto shop you can trust. Will definitely…read morebe coming back

Didn't have work done, but passing through Lincoln on our way to Moab with a trailer full of Jeeps…read moreand we had some valve stem issues. We took care of the problem but were in need of air for high pressure trailer tires. We pulled into Tuffy and the mechanics on duty were very nice and let us fill up the tires right away! Thanks for getting us back on the road quickly!

Excellent customer service! We've bought tires from them & have had our car serviced there a few…read moretimes. Very satisfied with the services. We'll definitely be going back!

Service was top tier. Has good deal on tires and got the work done fast. If you get a full set done…read morethey are willing to work with you to get you the best price. And offered free alignment after I bought my tires

I had an excellent experience at this TO Haas tire and auto location today. I am traveling through…read moreon my way home to Michigan and found myself with a noisy left front wheel. I had just had a blowout in the right rear the day before while traveling up to Lincoln and so had just replaced my four tires yesterday. Even knowing they had missed The opportunity to make money from my business yesterday they evaluated the noise and repaired it for no charge as it turned out to be a rock. They took 40 minutes of their time and were kind enough to send us on our way without a penny charged. A great example of "Nebraska Nice". Thank you TO Haas I will not forget your consideration.

I had an oil change done at this location, and it was an awful experience. I called to schedule the…read moreappointment, and when I showed up, they told me there had been an error and I wasn't on the schedule. They rescheduled my appointment. The second time, I showed up, and they told me they didn't have a technician available to do the oil change. The third time, they couldn't remove the oil drain plug because it was stripped. I informed them that the last oil change was done at the same location by them. They told me they had to order a new drain plug. The fourth time, they did the oil change and didn't charge me for it. The next day, we noticed a leak under the car, so we had to take it back for the fifth time. After inspecting it, they said they hadn't fully tightened the oil drain plug, which caused the leak. They said it should be fine now. Later that day, we noticed more leakage under the car and thought it was still leaking. I called the branch, and the employee, Scott, first told me it wasn't their fault and that it shouldn't leak because it hadn't been leaking before. That statement made me very upset because the car was leaking, and they had confirmed it that same day. I requested immediate assistance and told them I would bring the car in the next day for another inspection. The next day, when I went there, the store manager asked me to walk over to the shop to see the car. It appeared that they had cleaned the drain plug area and the surrounding area. The store manager, speaking in an aggressive tone, told me there wasn't any leakage. I showed him a picture I had taken that morning in my garage, which clearly showed the leak. He replied, "I DON'T CARE, THERE ISN'T ANY LEAK HERE, I AM SICK OF THIS CAR." The way he spoke to me was accusatory, disrespectful, aggressive, and unprofessional, which is absolutely unacceptable. I would have been fine if he had said, "We inspected it and couldn't find any leak, but keep an eye on it. Hopefully, or I'm sure, you won't see any more leaks." It's very disappointing that they don't train their staff on how to talk to customers.

Allow me to preface with, my daughter's car needed tires and she set up the appointment and…read morereceived the quote. Two things. 1. Made an appointment for 11am and was told it would be about 1 1/2 hours. I returned at that time and they had not even started. Was told sorry, we are backed up. We will call when we're done. I suggested that the appointment means should mean something but I felt dismissed with my concerns. 2. Received a price quote for 4 new tires. When I dropped the car off they said there could be an additional cost to balance. I believe that is a standard cost 100% of the time with installation of new tires and should have been part of the original quote. Seems sneaky to not give that price upfront.

If I could give zero stars I would. Brought a vehicle in for an alignment, upon getting the car…read moreback they said we need a new bolt before they could fix the alignment. We were under the vehicle the day before and none of the bolts were broken. After inspecting we noticed the alignment tab was damaged because they used an impact drill on the bolt. When asked, Nathan said they don't use impact drills. We asked to speak to a manager and they didn't have one there. Told us we'd need to come back the next morning. No responsibility taken. No solutions to the problem. A horrible experience from beginning to end. Would not recommend this Firestone to anyone.

These guys here!!!! the quality of service, the quickness of my servic!! TOP TEIR!!!! thank you so…read moremuch for getting me back on the road quickly!!! I will be back in Nebraska in a week!!! you just won a customer for the duration of me being here and also more importantly the business of my company! We will be using you while we're here!!! Thank you!!!

Predatory, scummy and disorganized company with awful customer service. Charged my old card after I…read morereplaced it several times then didn't count those payments toward my balance. Moved immediately to legal threats after a payment was a few days late, and the guy on the phone was near telling for no reason. Seems like this company exclusively hires sociopaths.