My parents are in their late 60's and were talked into buying a smart TV by Pauls TV of Novi…read more $3000.00 after installation, they found that the apps they were sold on in the store didn't work...(Youtube, Netflix, etc... the TV won't even talk to the DVD player.) Harvey has been to their house three times and even charged them for the first visit even though it is under warranty... They claim that they "need to research Toshiba more, it needs parts, and Paul's is at fault for poor installation." This started back in MAY!!! Here it is November, and my folks still can't watch their Netflix, or use their DVD player... Absolutely asinine! It's almost as if they are waiting for the damn thing to go out of warranty. I wouldn't recommend their service at all...and Paul's TV EVEN LESS.

Quick response time after sending an email inquiry through their website. They delivered on…read moreeverything promised and the final price was exactly what they estimated, no last minute increase! They were knowledgeable and friendly!

The store looks like it's a newly refaced or a new build out. I'm so used to the big balls at the…read morefront of the entrance being red, these are the same colors of the building. Doesn't look like the usual Red target that I'm used to. I stopped by to look for several items for our store. A small space microwave, toaster oven, trivet, oven mitts and pads, utensil caddy, tongs, spatula, 3M hooks for hanging items in the kitchen and break room area on the wall and whatever other items I could think of that might be good for our break. I wanted the Black and Decker microwave, but they had none, so I ended up with the Kenmore instead. Although I wasn't able to find the coffee maker pad, I was looking for or the utensil caddy. I'm hoping I can improvise with other items instead. $260 later. I got just about everything on my buy list.

Today I flew in from Tampa to Michigan in extremely cold weather. I was rushing to prepare for a…read more3:00 PM professional event and realized I had accidentally left my cell phone charger at home. I arrived at Walmart around 2:46 PM, quickly grabbed a phone charger, and stood in line at the electronics register behind another customer. After waiting in line patiently, the cashier waited until it was finally my turn to inform me, "Oh, you can take that up front. He just had something locked." This meant I had to walk all the way to the front of the store again and check out there, which defeated the purpose of waiting in the electronics line. The issue isn't the direction to pay upfront -- it's the lack of proactive communication and customer consideration. If the cashier had simply informed me before I waited, I could have avoided unnecessary delay while already pressed for time. Customer service means being clear, helpful, and considerate. A simple statement like, "you can pay for that up front so you don't have to wait here," would have saved time and shown professionalism and courtesy. I am submitting this because I believe customer service training in awareness and communication would greatly improve customer experience. I wasn't asking for convenience, just basic courtesy. Thank you for your attention. Sincerely, Colleena Hernandez

Yes, so bad I got my screen fixed on January of this year and two months later the screen popped…read moreoff. I came back the next day asking him to fix it. He charged me $10 for three drops of superglue. He told me that I could either blew it back or he can charge me $70 to get a new screen when it's his fault to begin with. He charged me $10 for three drops and the quality is very bad.

Jim replaced a battery in an older iPhone. Very helpful and knowledgeable service. Worth you time…read moreto see if he can fix your electronic device. Highly recommended

Scott rocks! My…read moretravel laptop halted and would not power On. Nothing. Nada. Perhaps it is afraid of tech doctors, because upon arrival, it booted just fine. Scott could have sold me a check-up, but he did not. I tried to buy an external USB disk, but he recommended CostCo's current sale was a better price. Um, okay. I am so glad that he did not attempt to over-sell me.

Outstanding service!!! I am so impressed with Scott and Dave with their professionalism and service!read more