Retex replaced our roof and matched a previous quote received from another company! They did a…read moregreat job of following up and communication. Would recommend to a neighbor.

Very satisfied with the roof repair work completed on schedule by Retex on 8/20/2026. Matt worked…read morefor about three hours on our roof in direct sunlight/103 "feels like" degrees. From the initial estimate though completion the project was managed by Retex in a highly professional manner. On 8/21 we received numerous photos from Retex documenting the work completed the previous day. Thanks for a job well done...HIGHLY RECOMMENDED!!

I noticed a crack in my windshield yesterday and reached out to Ace Glass since another company…read morecouldn't help me for over a week. I talked to Amber, and she was very courteous on the phone. Due to the cost of the replacement and recalibration I wanted to make an insurance claim. After getting my information, she set up a conference call between me, her and the Allstate Glass representative. Super easy. Ace Glass was able to come today (1 day later) to my office and install a new windshield. I am so happy they could fix my problem so quickly. I'll update this review should I have any issues.

I would like to commend ace glass on their professionalism. My drivers side window was cracked by a…read morerock due to road construction heading to VA Beach. I initially made an appointment with safe lights my appt with them was scheduled for Tues, the tech called and said the glass broke and they wouldn't be coming. I scheduled another appt date this time they called saying the glass didn't show up. Needless to say I canceled any further contact with them and called Ace glass they scheduled me for the next day and had me in and out of there in 1 hour they did an amazing job. I would like to recommend Ace glass to everyone. I will never use safe light,I was paying out of pocket and I don't feel i need to go through this many changes to give someone my money.

On the surface Andersen manufacturers a better than average product, however, the prices they…read morecharge are outrageous and the "quality" they claim is is unsurpassed. Not so. This company are nothing more than what is termed high binders in the home improvement business. Basically thieves with a license to steal. Buyers shop the products that are on the market and I'm certain you can do better than Andersen

Our house was built in 1939. We had 6 windows replaced for $9000. They were tiny, poorly installed…read moreand downright disappointing. The installers didn't speak English, damaged our yard with their truck and left pieces of wood and plastic in our yard. They left white marks on my freshly installed wood floors I did myself. It was caulk they stepped in and tracked through the house. It was gunked on steps in basement and walls. I called and sent pictures of their destruction but Richmond Windows didn't care and no one returned our calls. I tell everyone who stops by our store about them and show them pictures. Waste of time and money. Avoid if you don't want to fix yourself. Our warranty has been broken as they refused to repair the caulk that has started to come away from windows. Not happy. They're a company to avoid.

They are top of line service. They came with 2 groups of installers to clean and recaulk my…read morewindows. It took them all of 2 hours. They cleaned up and left no mess. Extremely professional and courteous.

Excellent products and professional services from start to finish by Window Depot's Sr Project…read moreConsultant Phil and Installation Leads: Johnny, John Brown, Jared and their teams!!! Highly recommend Window Depot, Richmond, VA who replaced our front doors (solid/storm), side panels and windows. Our first encounter was with Phil who did not pressure us however, his story of Window Depot being owned and operated by Frank & Laura Amory let us know that they are not the typical window replacement company. All employees are invested in the company from sales to installation and their motto, "We Create Happy Customers" are exactly what they have done for us. Phil's professionalism, trustworthiness and knowledge of services and products helped with our decision to purchase the Previa products (well-made and priced). One of our greatest concerns was having to work with subcontractors for the installation however, Phil assured us that all work would be done by employees of Window Depot. We are extremely pleased with the proficiency, expertise, and workmanship of the Installation Teams. They showed up on time and each person was very polite, respectful of our property, laid drop cloths, worked together as a well-oiled machine and cleaned up after each day's work. THANK YOU FOR DOING AN EXCEPTIONAL JOB!!!

That's a 5++ rating…read more Easy to procure an appointment, appointment arrived on time, in fact a few minutes earlier. Great first impression!! Consumer more than friendly pricing. Great care and completion of our roof's storm damages. looked like nothing had ever been done, blended right in. Very friendly young man who completed this. Perhaps you have tried the rest, please next time phone for the "best"! Jerry W.

I called to have my skylights replaced and my roof inspected. They came out and provided me…read moreoptions from repairs to full roof replacement based on my issues. Nathan clearly broke out the numbers and provided an honest and fair assessment of what each option would offer. The work was completed in two days by a very seasoned and professional crew and its never looked better. We will absolutely call them again when we go to replace our front windows next (yes, they do windows too)

We had Window World replace our entire house windows when we bought this property 8 years ago…read more I recently had a situation when I attempted to remove a sash and got it off the tracks, so it was stuck and wouldn't budge. I called Window World, and Paul came to my aid. He is so nice and helpful. It was no time before he had it on track and moving smoothly. I truly appreciated how quickly my request was addressed and resolved. Even 8 years later, I was treated with such professionalism and empathy. I highly recommend Paul and Window World. They are a wonderful customer service oriented company, and stand behind their products. Thanks for your help.

Trust me on this. Do not use Window World. I made the mistake because their estimate was less than…read moreothers but you get what you pay for. It's been almost a year now and the installer has been out 4 times and the manufacturer has been out once. The sliding glass door sounds like a horror movie every time I open or close it. They come out and make excuses and spray lubricant on it which helps for about 24 hours and then it's back to screeching. I have never had so much regret with a purchase. The service is awful too because it takes them months to show up each time I tell them the problem still exists. Just don't make the same mistake I made.

There are some people and companies that you just feel good about dealing with. George Yesbeck and…read morehis crews are great to work with, the craftsmanship is top notch, anything they need to fix they fix right away. Also, each day they finished the days work, they picked up the trash and materials. We hired them just over 6 months ago and when they finally got the materials in for our project they were here within a day of the materials being delivered. When the work was about to begin, I asked George if the crew would be able to install two windows I bought in part of our attic that was unfinished but open studs so an easy install and he said not a problem and did not charge for it even though it wasn't in the agreed scope of work. And despite this, George is a wonderful man, and I would hire him and his company again without any concerns or hesitation. We couldn't be more satisfied with them.

The Customer Service here is amazing. The office and work area so pristine and organized. I came in…read morewithout an appointment needing a piece of glass cut. And not only did I only wait about 10 minutes but they gave it to me on the house! So kind.

We had an appointment with Budget Glass on the 17th. The technician was running behind, when they…read moreeventually showed up and took all the necessary measurements. The next morning, I received a missed call from them with no voicemail, so I called back -- no response. I didn't hear anything again until the 21st, when they finally left a message. So I called back on the 22nd, left a message, and never heard anything after that. Extremely unprofessional communication and poor follow-through. I wouldn't recommend them if you're looking for reliable service.