This store has an amazing amount of medical products! I found them online when I needed to get…read moresomething for my husband - a lifting recliner - and the customer service was fantastic! They delivered it right away, and when we were finally finished with its use, they came immediately to take it away. Very professional staff!

When I picked up the rental (mobility scooter) I told them that we were heading to the San Diego…read moreZoo safari park. The range for fully charged was 12 miles, which should have been plenty for that park, but it ran out of juice. They told me I could plug it in anywhere if I needed to recharge, but there were actually very few places in the park with outlets, and you had to leave it plugged in for a while to get any charge. I plugged it in for a short time, and it ran out of juice again. When I returned the scooter to the store, they asked, "Didn't you charge it overnight first?" They never told me that in order to get the full range I would have to charge it overnight first. I picked it up the morning we were going; they knew I was heading straight to the park. I don't know if they gave it to me with a full charge or not; it sounds like maybe they were counting on me to make sure it was fully charged, without explaining that to me. If you rent a scooter from them, double check the situation with the charge, make sure you have a full charge before you go somewhere with limited time/ability to recharge. I expressed my dissatisfaction upon returning it, but they didn't seem that concerned. They apologized, but some sort of discount on this rental (which they did not offer) would have made me feel like they were actually sorry.

WORST EXPERIENCE EVER!!!! Don't ever use this pharmacy. Completely incompetent and unhinged. I…read moretook a prescription in that we got from them that was broken "inhaler" he claimed tv lot number wasn't theirs, but before we could get to the bottom of the problem the pharmacist lost his shit, yelling at me and his incompetent assistant couldn't deal with the insurance company and get an issue handled. I spend over an hour dealing with these ridiculous people. WARNING don't go here!! I had a 20+ year relationship with my prior pharmacist in God Bless Texas and have never been treated with so much disrespect. Maybe this is how California deals with customers. This pharmacy doesn't deserve your business, completely unprofessional individuals.

Flu shots were easy. 85 characters best bologna. They have the regular flu shots not the RNAread more

I bought a ankle brace for my daughter . She never used it . It's brand new , never worn. And still…read morehas the oaperwork inside, price sticker etc. The woman at the register just said no to returns , exchanges etc . I would think I could at least exchange it for something else but she said no. Be careful about what you buy from here

Staff was patient and helpful. Excellent experience! They helped me find the perfect lightweight…read morewheelchair for my mom.

Okay people, look no further for your home medical needs! This family owned & run store is…read moreabsolutely amazing for meeting all your needs! And they'll do it with knowledge, empathy and honesty. We first happened upon On the Mend's while outfitting our 93 yr old mother's apartment following a long stay in rehab. On The Mend had everything we needed to assure her safety and mobility needs. Very recently, we rented a reclining lift chair for my use following total knee replacement surgery. I was able to set up the entire rental & delivery by phone. They said they would arrive close to 10:00am on a certain date. My phone rang at exactly 10:00am on that date with On the Mend's delivery! Our stairway was too narrow to accommodate the whole chair so the 2 darling, helpful delivery guys took the chair apart and got it upstairs and ready for use! They did all this with big smiles and kept assuring me it was "no big deal". (Believe me, it was a BIG deal!) Today was chair pick up day and I was quoted a time of 1:00pm. To our delight and surprise, my phone rang at 12:59 pm! The two wonderful guys took the chair apart again and carefully moved it down 2 flights of stairs and out of our home. They were so incredibly careful of our walls as they navigated the stairways! I cannot recommend this small business enough! Please throw all your home medical needs business to this extraordinary family and store. They truly care and your needs will be primary to them. I can guarantee you they will have compassion, integrity, be timely, communicate well, be ultra polite and attentive to all your needs. On The Mend is what we wish all businesses operated like. Thank you especially to the young men who delivered and picked up our rental chair! You represented your family's company beautifully! We will never go anywhere else for any of our family's & friend's home medical needs! Thank you!!

I am so happy to have found this local business! The service was great and all the employees were…read morevery helpful and friendly-particularly Rob! I rented a wheelchair for my sister for the weekend and it was a very fair price. They carry a wide range of medical supplies and equipment you could ever need. I will definitely be a return customer!

From our first contact, each person was very professional and very kind. Doah was extremely…read morethorough in her explanations when she came out. No pressure -- just a clear explanation of the options. We were able to get the stairlift installed a few days later. The communications were great about arrival times and the guys were so efficient when they came. We have been very pleased with the Bruno lift. It's an absolute game-changer and we are grateful for this company.

Very professional knowledgeable and helpful! He came in…read moretime answered ask our questions and even g save us few new suggestions. ​

The owner has always been so helpful and easy to talk to about your health care needs with all of…read morehis assorted items... I will really miss him and his store

Great local medical supply place in Fountain Valley. Has a lot in stock ready to take home for…read moreimmediate use. Very nice man, helpful and kind. If you pay cash you don't have to pay the credit card fee.

Was very pleased with the battery powered chair we had rented for over this past weekend.....Thank…read moreyou ! Mike Croft

Ordered an ewheels-ew-m34-medical-mobility-scooter. The scooter arrived in good order, the box was…read moreeasy to disassemble and the scooter very easy to assemble. Two thumbs up for the device. We have been using it on walks, battery life is excellent. It is easy to disassemble for car portability. You do not have to take it apart completely, just remove the battery and the seat and it is easy to pick up and put in the back of an SUV or wagon. For the price we think it was an excellent purchase. Rich, the owner of good life was very helpful with the order and delivery.

Wow! I'm so pleased with this business! We are headed out on a cruise on Wednesday - but…read morediscovered our travelling companion's electric wheelchair had some loose wires to the controls, and we couldn't start it. I brought the chair in on Saturday morning and had it back on Monday morning. Not only did Mobility, Etc. fix the wires, they used some clever attachments to help avoid the pulling of wires during folding and unfolding in the future. This was all done within the cost of the diagnostic fee. We are so pleased! I also want to give a shout out for the friendly professionalism of the fella we worked with. I wish I had his name. I highly recommend this business.

Called this place and spoke to Francisco to rent a scooter. He went over the different options with…read moreme and it was so easy to make a reservation. They offer free pick up and delivery, but I needed it right away so I picked it up in person. FYI if you plan to pick it up, call ahead of time. They might be out doing deliveries. When my aunt visits again, I definitely rent from these guys again. Thanks Francisco!!! Thanks Mobilty!!

Poor service, incompetent staff. I drove out to pick up medication after confirmation that pick up…read morewas available. Every time, I left without being able to pick up due to some back end confusion. Switching pharmacies immediately.

This is an important pharmacy. It's poorly run. The service sucks. But they cater and communicate…read morewith the local Vietnamese population like no other pharmacy can. People get helped here.

The staff were very helpful! They had all the supplies I needed. The staff are super wonderful at…read moreresponding to any and all questions. Highly Recommend

VERY DISAPPOINTING experience. We rented an electric wheelchair for our father, a disabled veteran…read morewith Parkinson's, and were initially glad to find availability. Unfortunately, we given only a brief demonstration of how the wheelchair operated, with no written instructions, manual, or supporting paperwork provided. There was also no assistance offered in getting the equipment to the car. During pickup, my husband overheard staff mention that the unit could be difficult to charge, which raised concerns. When we attempted to use the wheelchair during our trip, it powered on, light flashing but would not move at all. By that point, we were too far away to return to the store, and without any instructions, we were left trying to troubleshoot on our own. Most concerning was the response when my elderly parents called to report the issue-- they were met with a dismissive and defensive tone rather than empathy or a willingness to help. The interaction was particularly upsetting given their age and the circumstances. After returning the wheelchair, no resolution or follow-up was offered, despite being told the owner would call to discuss our concerns. That never happened. We have rented medical equipment across the country for many trips and have never encountered such a lack of support, professionalism, or basic customer care. This experience was both frustrating and disappointing, and we DO NOT recommend this business.