This isn't a review for this particular location but for Walgreens in general…read more As a matter of corporate policy, it seems that the priority is to keep labor costs down at the expense of the customer. Why? Because every single time I shop at Walgreens I can't help but notice how annoying the checkout process is. There just never seems to be enough registers open and the lines aren't clear, which inevitably leads to conflict or friction with other patrons and wasted time. It's an unconscionable policy to ask their employees to keep themselves busy at all times because this necessarily impacts the customer in a negative way. Even when there are no other customers around I still end up wasting MY TIME at the register waiting for an employee to stop stocking/cleaning/organizing or whatever it is they happen to be doing at the moment to come tend to me. So Walgreens, are you asking me to put up with this hassle so you can save a few bucks on a cashier? Get lost. I'm taking my business elsewhere.

pharmacy: delayed, delayed,delayed,delayed, reviewing insurance (random), delayed, disappeared,…read moredelayed, gibberish, something insurance then changed to "pharmacist reviewing," delayed, delayed, delayed then out of stock, delayed, out of stock, filled but only 2/30 pills in stock/in bottle and did not tell/show this to me at pick up, delayed purgatory, . Constant, life dependent, medications suddenly stopped for days, weeks, ever, for no reason that would justify putting my health at further, unnecessary risk. prescribers pissed off as well, How is this healthcare? Do better. I give up.

The pharmacy had me wait for 25 minutes 4 customers in line. I was 2nd. The one in front had some…read moreissues. The other pharmasist would not help he laughed instead of taking care of three behind instead. Took 25 minutes to assist the one person ahead of everyone. 8 oclock came. They closed the gates and 3 others including myself left with nothing but a laugh but tge male. When i asked his name with gates closed he laughed harder. This eas all uncalled for and not professional at all.

This store has gone way downhill--it's filthy as well. Each…read moretime I "give them another chance" there's nothing but chaos in pharmacy, which is understaffed on a regular basis. I'll drive a little further to Walgreens. I'm done with CV

If you ever wanna get your blood pressure up, this is the place to go. Guaranteed to have you…read morespending your wheels and wasting your time driving out to see if a prescription that was supposed to be in stock because your app never stops telling you it is only to find out that the pharmacy doesn't have anything on hand. You could start by calling the pharmacy to check if your prescription is available to which they will pick up and hang up the phone. After that, you could drive out to the pharmacy and wait in a ridiculous line either inside or outside in the pick up line. Once you finally get a person, they won't be able to do the job on their own so they'll have to get a second pharmacist to help them. They'll tell you that they don't have any of your medication's in stock and they're not sure why you're there. Next, they'll tell you it'll be available next day after 1 o'clock. Only for you to get there the next day and nobody knows what you're talking about. The most useless Pharmacy. Atrocious customer service. Lackluster communication. Poor inventory. All around terrible experience. I highly recommend getting your prescriptions filled at target or Sam's Club. Walgreens is absolute trash in Itasca.

The absolute worst. While traveling I needed antibiotics. My hospital/insurance provider told me I…read morewould be able to pick up a prescription at this Walgreens. After two hours, I contacted them to see what the holdup was and they told me my insurance was incomplete and that I needed to create an account in order to complete that data and that the prescription wouldn't be ready for at least 24 hours. At that point I'm flying home the next morning so what's the point. Burn this place to the ground.

While the customer service was always very pleasant, the price and order time were not ideal. I…read moreactually placed the exact same compounded drug order at other pharmacy on the same day. Mark Drugs charged 18% more, and required advance payment over the phone (which the other pharmacy did not). Their lab then took twice as long for the prescription to be ready. As I said, they were very nice but I will likely not be able to afford their steep prices.

Great service! I'm so happy to have a compound pharmacy that is close and conveniently located.read more

As I go on here to post a review I'm surprised at some of the posts on the pharmacy. I have had…read morenothing but top tier service from them. Messages left when ready and also what I would consider above and beyond service. My insurance is a stickler on covering meds. The staff helped me greatly and I'm deeply appreciating that. Best pharmacy I've ever used.

Terrible experience. I wish there was another alternative in the in area that could meet my…read moreexpectations. Each time I go there to pick up prescriptions or the line is very long and I feel like associates working there always do me a favor when give me prescriptions. If you don't have prescription for you family doctor and insurance dose not cover it the regular price is extremely high.

They have a Drive-through Pharmacy, but I always go in to check out the "deals."…read more Nothing special, but the pharmacy got me in and out FAST! Service from Shital could not have been better!

Waiting for two weeks now for a pen needle refill that's on auto matic refill and even called in…read morebeen a constant hassle to get refills on diabetic medication since new head pharmacist

The pharmacy department gets high marks. I brought a friend in who is blind; he was unable to make…read morean appointment for his 2nd Covid booster. The usual rule for Covid vaccines is "no walk ins". A kind pharmacist named Wafa went out of her way to take him, on the spot; she brought us to the station where they give shots and let us sit while she prepared the vaccine. Since we were walk ins, the booster wasn't ready; Wafa stopped what she was doing and prepared it. She was so kind to my friend who was so grateful to be treated so well! The check out is the same as all drug stores: usually 1cashier and a long line. Otherwise I would give 5 stars.

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

Very friendly, fast service. Conveniently located. The pharmacist and technician helped me…read moreimmediately and my prescription was ready quickly. Thank you.

This pharmacy is amazing!!!! I live in Chicago and have been having a horrible experience with the…read moremultiple Walgreens around me. So I took a long shot and rolled the dice and picked this location. OMG THE PHARMACY STAFF ARE ABSOLUTELY AMAZING!!! They were so helpful with getting my prescriptions transferred to them from another Walgreens and they filled them so quickly. I can go on and on. I'm sorry I didn't get the names of the staff that helped me but EVERYONE was helpful and kind !!! THANK YOU

The incompetence of the staff is unbelievable. They can't read. It took them more than an hour to…read morerefill one prescription that I just got across the street from the DuPage immediate care and they still have to call to verify when I had the papers of a prescription in their hand. I don't understand how these people got their certificates.