Love Bihn n his family!! Grew up with him wonderful guy . Wonderful company. He really cares for…read morehis customers

Very knowledgeable and caring, unlike the big pharmacy .and of course, there is no waiting for 30…read moreor 45 more .My whole family all go there, including my parents and my adult children, usually 2 minutes to 10 min at the most .I would recommend his pharmacy, especially if u live in that town, Carol Stream or Neighbor towns

You can no longer walk up to the pharmacy counter (even to just ask a question or buy an over the…read morecounter med). They are refusing service if you don't first touch and put all your info into a computer kiosk that is touched by all the sick customers (including me sometimes). All to make it easier for them and further separate themselves from the customer. What a mistake to force customers out of the store and into the drive through or to a competitor.

This is the absolute worst Walgreens around. I had a 10:30 AM appointment for my mother, who is on…read moresupplemental oxygen to receive her bivalent vaccine. I purposely filled out all the paperwork in advance online When we arrived, they did not have any of the information. Moreover , I waited for 30 minutes for them to "Print" the forms for me to fill out. I informed them that my mother was on mobile oxygen that was running low and they could not have cared less!

This store is nice and clean, though it is smaller with less selection. The staff was friendly…read moreenough. It's a solid 3.5 stars.

I'd gotten most of what I needed at ALDI but stopped here for a case of water and some other fill…read morein. I just don't trust Walmart for fresh things that can go back, such as cheese and meat. The store was decently stocked and I had no problem finding a shopping card that worked. Water aisle had a good selection. Bathrooms at the front of the store were clean. [Review 20629 overall - 176 in Illinois - 1610 of 2023.]

I have been coming to this pharmacy for a few years now and it is definitely the best pharmacy I…read morehave ever been to. Not only are they reasonably priced, but they are also quick in their service. But the biggest reason is that they are so very friendly when I go in there...they always remember my name and treat me like I am family. Regards, Kappy Warner

Visited for the first time today. Incredible customer service. The staff and Pharmacist were super…read moreeasy to work with and extremely professional. Wish I lived closer. This would be my pharmacy of choice.

They have a Drive-through Pharmacy, but I always go in to check out the "deals."…read more Nothing special, but the pharmacy got me in and out FAST! Service from Shital could not have been better!

Waiting for two weeks now for a pen needle refill that's on auto matic refill and even called in…read morebeen a constant hassle to get refills on diabetic medication since new head pharmacist

I was in the drive thru line at 6:35pm. the car in front of me drove off at 6:44 pm. As I pulled up…read moreto the window the worker turned the lights off and put a sign in the window that said closed for meal break. They saw me and just left. They should have at least said something and not let me wait there in line to have it be my turn and then Just walk away. No wonder Walgreens is not doing well as a business.

So, this was the final straw with not only this location, but the Corporation. I get a text with…read moremedicine symbols, not words saying my Mothers scripts were ready for pick-up. I sent my husband and he picked up 2 scripts and had zero idea about what they were, just that I told him I was notified and to pick them up. imagine my surprise when one of the prescriptions was for a medicine we reported to them that my Mom was allergic (and was from 6 months ago) and the 2nd was for an inhaler which we was prescribed after having a stroke a year ago. We never filled it!! She didn't need it. So, I called and said they made a terrible mistake and guess what their response was? well, you walked out of the store with them, so too bad. The bags were still stapled! we didn't open them! So, I called Corporate and I'm still waiting after 3 weeks. Listen, take my advice and either find some other pharmacy (they could have killed my Mom) or, make sure they tell you exactly what they filled before you even touch the bags. It's o wonder they are closing Walgreens across the country! who fills a script from 11 1/2 months ago??? What's wrong with the pharmacists? My Mom had a terrible reaction to one of the meds and had to be taken in, and they filled it even after it was documented??? and they won't give a senior back her money??? Run and find a pharmacy with professionals who pay attention and actually care. BTW..this was not during their "rush hour," so there is zero excuse. and while some people might think $100 isn't a lot of money, to a senior that had 2 strokes and lives off of Social security, it is a lot of money. Greedy company that steals from an old sick woman. Shame on you.

Went to the Tire Center. Great service and great prices (although, you do need to be a member)…read more The worker was very knowledgeable, answering all of our questions about the services that they'd perform and giving us a quote for new tires since we're in the market for them! Would definitely come back.

I've been here countless times for curbside pickup and every single time those poor workers are…read moreseverely overworked. It's ALWAYS the same guy working his BUTT off bringing out orders when there's a huge ton of cars waiting and I hear him having to deal with angry customers verbally abusing him for taking too long. I believe he said his name is Carlos when I asked him for his name. I gave him props because it's always him by himself going in and out bringing us our orders. I never complain when I wait 30+ minutes to a hour because I know it's not his fault. He's always super apologetic and really nice whenever my order is taking long. Really sweet kid. I 100% blame his management for not hiring more people to help him. Do something about it. It's absolutely ridiculous you have one person bringing orders to like 20 cars and having to deal with the customers yelling at him. You're overworking your employees to the bone. You clearly don't have enough staff, so hire more people. I also hope you give Carlos a raise, because he 100% deserves it. Shame on management or whoever is in charge of Curbside. You guys are evil.

To the lazy, young cashier at Osco Pharmacy. There is no new rule that does not allow you to ring…read moreup a dry coffee bag when I am picking up my prescription. Yesterday, I had a bad experience here. I walked all the way to the back of your store to grab my prescription tooth paste. I am told it costs money. I got it covered through my insurance last time I picked up. This narcissist child could not handle her job. First, she tries shaming me, telling me that last time, they filled it and it just sat, so now I have to pay? Really? No, that is not how things work. You do not fill unless you get a message to fill. And, if it was sitting there for months; why would you not call me? Then, she could not figure out how to get the cost to zero with thd same insurance. She recruits another pharmacy technician or cashier, Im not sure bc she was just as clueless. They tell me they need a prior approval.....for toothpaste???? This seems to be the lie pharmacy tells you when they do not know how to do their job. Then, I ask her to ring up the whole bean coffee in my hands,the only thing I was there to buy. I have purchased many items at the pharmacy over the last 30 years. This lying child tells me that she is not allowed to ring up my dry whole bean coffee. This is why narcissists should not work with people. This chick's ego was hit when I called her out that the tooth paste was free last time. Then she brings up a medication that I do not need filled for another week and then puts it through even though I told her I did not need it. It was like she needed to talk down to me bc she could not figure it out. They are like, sorry it's way too early for your med. I repeated that I already said this. Get rid if bad cashiers who have large egos and bad customer service. When they cannot figure things out, maybe your new hires will not make up rules and talk down to your customers. There is no rule about not ringing up dry food. The ONLY rule says you have no scale at the pharmacy, so you cannot ring up weighted items. Thank you little pathetic cashier who has to punish me for her own incapababilities, by sending me across the entire store to ring up my whole bean coffee. You have horrible customer service skills. Lies, shaming, one-uping, and false smear stories are not customer service skills; they are signs you have Narcissistic Personality Disorder. Or, you are just a brat who should not work at Osco drug.

The recent roll out of the Pharmacy Application has got to be a case study in poor project…read moremanagement, quality assurance, and error in management judgement for a software project. The application is plagued with the inability to create a "Sign In" as it falls into infinite loops and inability to play nice with with the popular grocery side of the application. Furthermore, when you contact Technical Support to resolve these issues (as the application instructs), it takes weeks to get a response and the "solution" prescribed has little or no correlation to the problem you describe. Probably the biggest failure is the decision to roll a "Beta" version out to the general public who have no idea of what that means and only want their prescriptions filled. In addition the company has installed a "big brother" application that performs detailed tracking of every detail of your RX fill history so the Pharmacy now can block access to your prescriptions even if the doctor prescribes it and the insurance company approves it. Of course Osco management thinks that, some how by osmosis, your doctor will know the "magic words"they must write on the script to override the system block on you getting your meds three, or any, days "early". The bottom line is the application rollout strategy must be to increase the blood pressure of Osco customers; maybe they have a deal with Big Pharma to sell more blood pressure meds! Do yourself a favor and go to another pharmacy if you want to use technology to manage your prescriptions and you prefer to avoid excessively intrusive Big Brother monitoring of your medication consumption. The following is in response to Dawns's response (below)... Dawn I did contact a person at the number provided; he had no clue as to how to resolve the matter.