I am SOOOOOO impressed with this pharmacy. They are friendly, efficient, and very helpful…read more The entire staff is very professional and are dedicated to my health. Today was a perfect example. I stopped in to pick up a prescription and my portion was $100. The pharmacist on duty told me I could buy the very same medicine over the counter for $13.00. I was so grateful!!!

Get the app and sign up for their rewards program. You will get coupons which can be stacked…read more Nice and friendly staff. Clean and stuff is always stocked. Downside you have to tell them what coupons you want to apply on your transactions.

I stopped at Walgreens on a Friday morning to pick up my prescription and they told me it would be…read moreready in 30 minutes. I hung around town all day, since I live 30 minutes out of town, as it wasn't ready. I came back several hours later after two messages telling me it was ready. There were 4 cars ahead of me. We waited 45 minutes in the drive-thru and then they told me my medicine would not be ready until Monday! I said, "I have two messages saying it's ready and I've been sitting here 45 minutes!" She checked again and I finally got it! Because of such a long wait, we were then late to a birthday party we were originally hoping to be early to! I will not be going back!

Huge shoutout to Duncan and Chris at the Walgreens in Clive, Iowa (University Ave)! After a…read moreshipping disaster left me without the documents I needed for a big workshop the next morning, I was in full panic mode. I stopped in here as a last-ditch effort an hour before close, and wow--these guys absolutely saved me. Duncan was kind, patient, and quick to help. I left with everything I needed, stress lifted and ready for my meeting. It's rare these days to find service that genuinely goes above and beyond, but that's exactly what I got here. Super grateful for this Walgreens team!

I shop Walmart's online store because items in store are not available. The delivery driver had…read moretrouble finding my home. He called me and when I told him how to get to me, he said "I don't speak English". This is a HUGE problem because the sign to my home are written in English and if I can't verbally communicate to him in English, then what's the next alternative? I told him to stay there and I would go find him. I think he understood me. I had to drive my car out to find him in order to get my package. Now I'm hesitating on whether to order again from Walmart because online will not allow me to go to the store to pick it up and instead it will be locally delivered. Please do better Walmart. If you cannot find drivers that speak English, then allow me to pick up the item in store.

Not a fan of this location in general. Seems to have higher prices than other Walmarts and less…read moreavailability. The only real positive is the extremely friendly extremely tall man that mainly works in the Garden Center. He's a joy. Other than that, I'd recommend a different Walmart.

*Pharmacy specific* There are so many bad reviews...and I understand the frustration with Walgreens…read moreas an entire establishment to falsify prescription availabilities (especially in their app, it sucksssss to see something is ready when it's not, the COMPANY NEEDS to fix this). However, the pharmacists that work at this location are WONDERFUL. Considering most people who show up here are already disgruntled and agitated due to reasons beyond their control, the people who work at this location always listen to me, engage in problem-solving, and without any haste that we all feel from many pharmacies because of the reputation they face due to a larger company issue. Great people xoxo

Why? Why does it take 20-30 minutes in the drive thru, to pick up an order that is ready?? Why??…read moreAnd 20-30 minutes is if you are in the top 3 waiting?? I despise the days I have to come here.

I just found the drive through took forever. Definitely a busy place and not my normal pharmacy…read more There was also a line inside. My family said it's always mine it there. I gave 3 because the pharmacy tech that helped me was very pleasant.

If I could give 0 stars, I would. So incredibly disappointed with the customer service at this…read moreparticular store and corporate as a whole. I dropped off three disposable cameras to be developed. 2/3 were developed and returned in a timely fashion. The third was MIA. For TWO WEEKS I've been hammering this local store and corporate for answers as to where this camera is and absolutely NO ONE was willing to help or provide any insight. I was sent on a wild goose chase with phone number after phone number of people to contact to get answers, all of which continued to say 'I can't help you with this', 'this isn't our problem' and many other excuses alike. FINALLY, the Inventory Manager, Mary, stepped up to the plate and took the initiative and accountability to contact the third party vendor whom they use to develop film (contrary to what I'd been told the past two weeks, that no one is able to contact this vendor). Mary was the first person to finally own up to the fact that this camera, full of memories I will now NEVER SEE, has been lost somewhere between Walgreens and their developing vendor. While I appreciate that Mary took the initiative to seek out an answer, I'm sorely disappointed that it took two weeks of pestering to get anyone to move the needle. I'm not sure how any of the staff at this local Walgreens or corporate is able to maintain their job with the lack of work ethic, lack of problem solving skills and lack of simple customer service/support. I know I'd lose my job in a heartbeat if my answer to a customers question/problem was 'dunno' or 'not my problem'.

In Ames, I notice the Hy-Vee brand in several places. There are 2 grocery stores at opposite ends…read moreof the Lincoln Highway, and associated Liquor Stores and Gasoline Stations. There's also this Drug Store, which looks to be part of a yet-to-be realized development initiative at and around the old Train Station. Gayle was at a Salon at the Train Station getting her nails done. After all, my fabulous wife must mind the beauty details! However, with the Iowa humidity, she would probably go for shorter hair if we actually lived here. Since this takes time, I decided to walk down Main Street and look around. After walking around the Train Station and admiring the architecture (and the safety fence near the tracks), I first wandered into Hy-Vee Drugstore and for some air conditioned relief. This place is a lot larger than it looks from the outside. They have a nice selection of the usual stuff, plus gifts and wine/beer. I ended up buying a padded wine holder to later (and successfully) take back a bottle of Templeton Rye Whiskey back to Iowa. I'll probably be back the next time I'm in town for any travel-related supplies or to just kill a little time.

I get my prescriptions at Hy-Vee Drugtown. I like that the lines are shorter here. I am sensitive…read moreto medication changes and they will make sure I stay on the same generic which I appreciate. I can get every vitamin here and expert help from the pharmacists on which to choose. I mean, this is not life changing but I can avoid the lines at other places and receive decent service.

Walgreen's is always a convenient place to stop! I have four stores I frequent. The one at 22nd…read moreand Westown in West Des Moines, 86th and Meredith in Urbandale, 70th and Douglas in Urbandale, and the 128th and University location in Clive... The hours vary so you have to check their hours online, but Walgreen's is my normal go-to for a quick stop for anything medical related... And was my pick for anything Rx related until my insurance pushed me to Hy-Vee or Walmart... Darn you Cigna! Ample parking. Great selection and friendly staff! I appreciate the Rewards savings and availability of over the counter generics. You can never go wrong picking any one of these four locations!

Very impressed with the customer service at the pharmacy. Exceptional friendliness, and very on top…read moreof everything they do.

Pharmacy and front store work so hard dealing with rude entitled people all day. Notice no one has…read morepatience now days and everyone always needs something, take a breath and give workers time. Its not hard being a decent human to other humans

The pharmacy employees were very rude, both the girl at the counter and the pharmacist.read more