Very professional. Patient explains clearly what the issue is and shows you...Gives you…read morealternatives. Woudl highly recommend. Not cheap, but you get what you pay for! Definitely will call again.

Robert did some work for us in Palm Desert. His prices are fair and he does great work. He assessed…read morethe situation, updated a shut-off valve, performed the work I requested and only charged me the original estimated amount. We will continue to use Express Plumbing in the future.

Can't thank A-Team Drains enough! We recently purchased an older home with cast-iron piping that…read moreneeded descaling. We had several plumbers come out, but none of them gave us the confidence to move forward. We're so glad we called A-Team Drains. Donovan came out and did a fantastic job. He provided excellent customer service, was personable, professional, and honest throughout the entire process. He even sent before-and-after photos so we could see the results for ourselves. We're so glad we chose A-Team Drains and would highly recommend them to anyone needing drain or pipe services!

I would absolutely recommend this company. Great experience from initial customer service call to…read moreDonovan the tech.

I called Priority One air conditioning after hours on Friday May 22nd 2026 as our central air…read moreconditioner just stopped working. I would have been happy to hear back from Priority One on Sat May 23rd that they could come out Tuesday May 26th but instead was told they could send a tech out on Say May 23rd, This is what customer service is all about...Tech Greg Cardwell showed up to the house after 2pm on Sat May 23rd...he was very professional and explained in detail what needed to be replaced.... AMAZING CUSTOMER SERVICE!!!!

Jonathan came over and installed my new Smart Thermostat. He knew all the known brand models…read moreavailable and guided me through the phone application, wi-fi and setup process. I thank owner Roy for sending me his best field tech, who is also a Service Manager. We have been using Priority One for many years, and they offer a great value in the desert.

If you could design the perfect plumber to fix a problem in your home, it would be Daniel with DVS…read morePlumbing. At the end of a ten hour day in the summer heat, he walks in your home with booties because he knows you are neurotic about clean floors. He has a big smile and asks how you are. It takes him ten minutes to realize there is nothing wrong with the garbage disposal...and since he installed it, there is no charge! He is warm, kind and totally professional. If we could clone him, we'd have 2 perfect plumbers! Charlene Williamson Very satisfied customer

Daniel answered my call early in the morning and was out to my home within a little over 1 hour. He…read morefixed the problem immediately. I will definitely be reaching out to Daniel for any future plumbing needs.

We had one of the worst clogs in the kitchen sink imaginable. We tried plungers, snakes, drain-o,…read moreetc. We called Desert Drain Cleaning and Plumbing and Bill was at our house within 30 minutes. He cleared the drain, added a clean out to another pipe and gave use recommendations for maintenance. He guaranteed his work too. He was energetic, professional, punctual and you can tell from the start he was going to get the job at a fair price. We recommend Bill and his team. He will take care of our plumbing here on out.

Unbeknownst to us, we had a major main line clog waiting to happen, and after having our septic…read moretank pumped, it happened. Apparently after emptying the septic tank, it dislodged some sort of fabric or carpet materials in the pipes causing the clog. (Why on earth someone would flush fabric or carpet is beyond me.) In both of our bathrooms, the shower/tub would back up, get that plunged and the toilet backed up. It was like playing Whack-a-Mole. We called Desert Drain Cleaning and they were out within an hour. Another hour or so snaking the pipes almost all the way to the septic system, we were clog free. Bill couldn't be nicer and we will DEFINITELY call him again should the need arise. (Hopefully it won't, but you get the gist of it.)

$200 to re-shelf the two boards, removed a third, and added the two poles to hang clothes. I asked…read morefor a quote for the whole closet and said $200, ended up doing just one side for that price because he said he "didn't hear that part". I provided all the material and even said he didn't have to paint or patch anything. Friendly man, but would specify very clearly otherwise you'll end up with half the job done.

Roy is the absolute BEST! We use him for many services and he always provides pristine service. We…read morelove Roy!

Alexzander was great. He replaced my water heater in my rental condo same day. I then hand him…read morereplace the water heater in my primary residence. Polite, efficient and reasonable.

From start to finish Alex was very communitive and quick to follow up with a reasonable estimate…read moreand installation date. Arrived early and did a thorough job on each toilet installation. He made sure I knew what was needed and he was clean and efficient with his work. I don't expect any issues, but I am certain if there is, he will be quick to follow up once more. You can trust the excellent reviews.

They initially came out to provide an estimate, and we were happy with the price, so we scheduled…read moretheir next available appointment for Wednesday, 03/11/26. On the morning of the appointment, the owner, Otis, texted to say they were experiencing vehicle issues and asked to reschedule. We agreed to move it to Wednesday, 03/18/26. On Monday, 03/16/26, I tried to confirm the appointment but couldn't get through. I left a voicemail and sent a text, then made several additional attempts to follow up, but received no response. Unfortunately, they did not show up on Wednesday morning. The lack of communication and missed appointment felt unprofessional. While I can't speak to the quality of their work, the unreliability and poor communication initially led me to decide not to move forward. Update: Otis contacted me within an hour of my review going live. It turns out my calls were mistakenly flagged as spam on his phone, so he didn't receive my messages or voicemail. I appreciate the prompt follow-up and have decided to give them another chance. He also mentioned that Yelp messages are also a very good way to get a hold of. I will definitely takes note for future hire of professional through Yelp.

He was competent and friendly. He was able to install my screen door and an awning above it. Thank…read moreyou so much!

Roto-Rooter was a very disappointing experience. They advertised interest-free financing, but the…read morefinancing approval process was unnecessarily delayed due to issues between the financing company they referred me to and my application. I was told the delay was because they couldn't understand the pay period shown on my pay stub. The fun is they approved the financing without providing any additional documentation, so the whole purpose was delay the process to help Roto Rooter to charge the full payment. Also they offered the adjustment when financing was approved but never hear back from them. It was a rip off. Because the financing wasn't approved in time, I was pressured into paying the full amount upfront since Roto-Rooter said they couldn't wait for the financing to be completed. The entire process felt frustrating and misleading. After the work was completed, I obtained quotes from another plumbing company and learned that I had been charged nearly twice what the same root cleaning service would normally cost. Based on my experience, I would recommend getting multiple estimates before hiring Roto-Rooter and carefully reviewing any financing arrangements. I felt overcharged and would not use their services again.

While the plumbers may be competent, the corporate office engages in unethical behavior and takes…read moreno responsibility for their conduct. I paid for services at the time of completion and about 10 days later received a Notice of Pending Lien for other work which was quoted but never contracted for. When I called the corporate office the person who had signed the letter was rude, refused to issue a retraction and apology and "hung up" the phone. My recommendation is to not use this company and find a reputable plumber with ethical business practices. RotoRooter doesn't deserve a one star rating.

What a fantastic experience! Starting off with meeting their salesman Julien who showed up on time,…read morewearing a company shirt and listened to what type of system I wanted and what my budget was and then presented me with 3 options all within my budget and within 2 hours of our meeting! Next came the 3 person installation crew: Aaron, Johnathan and Jesus Jr. They showed up on time, in uniform and introduced themselves to me. They installed my new split system ac unit with an inverter compressor with a gas heat fan coil unit and installed new diffusers throughout the house in 10.5 hours working non-stop (I gave them access to the drinks in my mini fridge to keep them hydrated) but I was very impressed with their work ethic! They even fixed the 2 pre-existing issues I had with no air flow in 2 of 3 rooms by rounding out my duct work that had become squished. In the course of moving the old fan coil unit out and the new fan coil unit into the attic, the ceiling sheetrock was cracked; they took pictures and reported it to their boss and brought it to my attention. So, Next Level scheduled a repair man for the ceiling and a Tech to investigate the lack of air flow in the kitchen. 2 days later Roberto and Bryon showed up first thing in the morning. Roberto not only did a great job repairing my ceiling, he also repaired the area around the new thermostat that needed touching up. Bryon adjusted the volume dampers we added to our existing ductwork to force more air to the kitchen that had always been starved of air flow. My whole house is now very comfortable and I'm actually looking forward to receiving my electric bill to see how much I'll be saving!!! I found Next Level by using Google AI and asking for the best AC companies with the best pricing and the highest customer satisfaction ratings and Next Level was one of five companies I interviewed. They obviously have earned their reputation in this valley!!! Thanks again to everyone at Next Level for taking of me.

Our home air conditioning system was not cooling our home, as a result we contacted Next Levesl…read moreair. l spoke to Leo, he was great, he fully explained the problem and what needed to be done to find and fix the problem. He was able to give us a ball park figure of the probable cost. That was something that the company that originally installed the equipment was unable to do. Finally everything was done as quickly as possible and the guys that did the work were great. What an amazing company, I highly recommend them, a truly 5 star company.