Shopping for hats and holy cats did I get incredible customer service from every single employee in…read morethe store. Attentive, helpful, not pushy, and so polite. Special shout out to Boomer who gave me a bunch of his time to talk about hats and fit. He was just as helpful to every person who came in. I'll keep buying hats there just for his kindness and expertise.

Around February, I bought these boots because they looked great. Several months in, I get a scuff…read moremark on them. Much to my surprise, regular shoe polish nor boot cream could remove it. I had to go to a shoe repair place to learn that the goat leather of these boots and the way Cavenders colored them makes them easy to scuff and necessitates an actual leather dye or shoe spray to cover up. Per the shoe repair place, the dye used is not an oil-based dye but some other process where the dye does not penetrate into the leather. I will have to pay $50-$100 dollars to get them stripped of whatever is on them to put an oil-based dye on them and hopefully be able to put some type of treatment on them to guard against scuffing. When I contacted Cavenders to see what could be done to resolve this, they would only look at them to see if there was a manufacturer's defect. But, there isn't one because they know the process that they used to color these boots. While this boot looks great, scuffing is a huge problem that makes this purchase not good at all! And I hate because these were the first pair of new boots that I ever bought. It is a shame because initially the customer service at Cavender's was really great. But, now that I have a problem, I suddenly have problems. The website customer service could do nothing. When I asked for the corporate number to complain, I got a number with a system where you have to know the extension or the name of a specific person. I could never get to a live person to speak to. Whatever you do, don't buy this boot, even while it is on sale. It has been on sale since at least February when I bought mine. I am starting to think that they put it on sale because of problems that they have had with these boots.

It's my goto store for men's fashion as well a new trends. In Atlanta, Dallas and St Louis.read more

We will be taking my hard-earned money elsewhere…read more We have spent hundreds of dollars at this store over time, which makes this experience even more disappointing. Last year, I purchased a suit for my son that ended up being too big. The weekend before Easter, I brought it back in with the receipt and tags still attached to have it altered. I paid $50 to have the pants altered. Unfortunately, I didn't realize until Sunday morning, while getting my son ready for church, that I had accidentally left the suit jacket in the store. I the next day, but the store was closed for Easter Sunday. First thing Monday morning, I went back and spoke with the manager, Cari. She took my information, I noted the description of the jacket, and told me to give her a couple of days to look into it since it was right after the holiday. Days went by with no follow-up. When I called midweek, she said she hadn't seen it. I followed up again on Saturday, and at that point she told me "it's not looking good," but she would continue to check. I even suggested reviewing the cameras or speaking with the security guard who assisted me and handled my items when I first arrived. In the end, I was told the store is not responsible for "personal items left behind." This was not just any personal item, it was a brand new jacket purchased from that very store, never worn. I even brought my receipt and showed proof of purchase. To make matters worse, I was then told the suit didn't come with a jacket, which is simply not true. When I originally purchased it, there were plenty of matching jackets on the rack. I've worked in retail before, and this is not how situations like this are typically handled especially when there is clear proof of purchase and an opportunity to review what happened. Now I've paid for alterations on pants that are essentially useless without the jacket and the alteration cost more than the suit itself. This situation was handled poorly from start to finish, especially the lack of communication and follow-up. I will be returning all of my recent purchases and taking my business elsewhere.

We love this store! Team is excellent. Highly knowledgeable & kind customer service. They have some…read morekids styles as well. Would definitely recommend!!

When I need new tennis shoes aka walking shoes, I always shop at New Balance. I've found a pair…read morethat works for me and I just keep repeating the same purchase. I guess I am a creature of habit. I like that they keep my record of purchases in the computer. So when it time to buy a new pair of shoes, I just enter the store and tell them my name. They look at my past purchases and it's an easy sale for the associate. Even though it a super easy sale, the sales associate is still professional and friendly. They have me try the shoes on, to make sure I am still satisfied with the fit. In addition to the pair of shoes, I always add a pair of therapeutic cushion inserts. It adds to the cost of shoes, but the comfort it adds to my wide feet, is well worth the extra dollars. When I get a new pair of tennis shoes, the old one still have life and become my garden/yard working shoes. New Balance shoes have a good life span. A bonus about shopping here, you can buy dog treats to support a local rescue group at the check-out. For the dog cookies, you have to pay cash as it is treated as a separate transaction. When I see dog cookies for a rescue group, I am a sucker and always make a purchase. Next time I need a new pair, I'll be back. I'm a true fan of New Balance.

I love the fact that we have a Croc store nearby. I would typically order online or if they so…read morehappen to have crocs in a different shoe store, I'd go there. The problem is they don't always have popular, hot items available. Great location which is the Chesterfield Outlet mall. Staff was very friendly and helpful. They told us about shoe sales going on which saving money is always a plus. Store was clean and very organized. To me crocs last a long time and they are comfortable. I love the different styles they have for women. We were able to find what we were looking for.

I was invited to a private shopping night and had such a great experience, largely thanks to how…read morehelpful Jill was throughout the visit. She was attentive without being pushy and made the whole experience feel effortless. The event itself was super cute with cupcakes, charcuterie, a DJ, and even a card writing station, which was such a thoughtful touch. There was also a gift with purchase for $200+, which I didn't opt into, but the 25% off my purchase was more than enough incentive. Overall, this was an awesome event and easily the best Lululemon location in St. Louis. I'll absolutely be back.

new favorite Lululemon location unlocked. as a retail manager, i respect a good retail store. I…read morecame in on a friday evening and all the staff members greeted me, they all had very good energy and were very polite and made great conversation. they were just in the right spots when i needed help and opinions. i truly feel like each member of this team had my best interest at heart and gave me genuine, good feedback instead of just trying to sell their product. not to mention, they had the largest men's sale rack i've seen in all of St. Louis. they later told me that their men section in general is the largest in the region.

Wondering if this is an outlet. Staff is terrible, rude, kind of lingering back and forth watching…read moreyou look for a size and then huffing after you to reorg the stack. The shirts table has a couple sizes but I swear- they have visible snags, make up on them - why are we putting those back folded like they're buyable? The middle sale section gives me anxiety just looking at it.

Express is Express...men's and women's casual/dress attire, accessories and gift cards. They've…read morebeen around for decades giving the fashion forward individual's a place to play around. Cool shades, dangly earrings, sequin, stones, gold, silver plated costume jewelry, prom night, wedding trinkets, trouser socks, neck ties, stockings? Yelp, Express has you covered. Sales are always in full effect. If there's a piece you have your eye on I'd encourage you to sleep on it if you're interested in saving a few bucks. Online also carries select product not offered in-store. I won't say the materials are top quality but it's definitely not Rainbow status. I particularly appreciate the suiting options here. I've never been opposed to Express blazers, given a nip/tuck their comparable to BCBG if you ask me. Just my opinion, take it with a grain of salt. ~Christy

This has become my go to store! There knowledge base is on…read morepoint And their products are first rate.

This store is located in West County Mall. Walking past I saw the Hoka brand shoe and decided to…read morestop in and browse around. I've been researching this brand for awhile now and wanted to get some information and pricing for this brand. Store had plenty of inventory and plenty of variety of this brand and many more. Staff was very knowledgeable and patient as he explained different advantages of the shoe. The shoe is pretty pricey but all reviews state this is a walker/ running/ standing working shoe. Plenty of different heel types to work with your flat feet/ swollen ankle/ plantar fasciitis problems. Store offers hoka croc flip flops as well. Clothes/ socks/sunglasses/yeti cups etc. FYI (if you are a healthcare worker you get an 20% off your bill . YAY for me!! I will definitely see how this shoe benefits me and hopefully they have gained a loyal customer in me !

Sporting goods store located in The Shoppes At Cross Keys. Plenty of parking. Spacious well lit…read morestore. Clean and clear of clutter. Staff friendly and welcoming. Unique apparel in menswear, women wear and kids. Tennis shoes of all styles. Pricey but appears to be good quality. Accessories include bags, water bottles, socks etc. check website for hours of operation and deals. Curbside and online options available.