Brad helped us from the day we could get an old church piano through my son's piano teacher. He saw…read morethe beauty and power of the stashed away piano, and could tell us what repairs were absolutely needed, what was optional, and what the cost would be. He also provided us with a list of local movers. We now have had this piano for about 4 years, and it plays beautifully with just yearly, minimal tuning, and it is used a lot. He is easy to work with, as friendly as they come, and extremely knowledgeable. I highly recommend him!

Brad is one of the best in the area…read more I am no professional pianist, but a very serious amateur player, and I consider myself very particular. Brad is the only one that tries to understand what I really want out of my piano, and patiently answers my questions, and capable of voicing the hammer exactly the way I want. I am enjoying the bell-like singing tone again! Plus, he told me he'd be here around 3:45, and that was exactly when I greeted him at my front door.

I sent Mr. Gotta pictures ahead of time of the inner workings of a piano that we had recently…read moreacquired. He warned me of the potential pitfalls of an older piano. When he arrived he quickly assessed the piano and went about tuning it. Before I knew it, he had all of the "dead" keys working and the piano was perfectly tuned. Fantastic service, fantastic job.

There aren't enough superlatives to describe our experience with Tim and Barnes Piano. We moved to…read moreCharlotte last January with a 35-year-old player piano that had been moved several time and kept in storage for awhile. It was tuned last year by someone else and didn't hold the tune. It sounded just awful! I found Barnes Piano online and they were quick to respond to my request for information, understanding about my having to postpone them coming out and then prompt, professional, SO knowledgable and thorough when they did. Love the confirmation that gets sent directly to my calendar - an added little bonus! Tim came and explained in depth the current state of our piano and what needed to be done. He was clear about the different levels of service, up front about the costs and completely honest about what really needed to be done now and what could wait. I especially appreciate that! He was here all morning and the piano sounds just great! It wasn't cheap, but like I said, they are completely upfront about their pricing for their various services - right on their website, actually, which is a really great resource. So nothing was a surprise, and I'm happy to pay for good service done well! Really, I can't say enough good things. You will be so happy if you decide to work with Tim and his crew!

Our scheduled appointment was postponed by this company the day of the appointment. When it was…read morerescheduled, the technician showed up without necessary tools, and borrowed my vacuum, swabs, etc. At completion, we were Up charged $75 with no conversation or warning. Technician Daniel used glue on my Queen Anne Baby Grand without my knowledge or permission. Piano began losing its tuning within 2 months. When I reached out for a solution, Well -Loved Piano was very quick to offer excuses but not customer service. I itemized the infractions above and Michael and Danette came out the next morning. I let them know in writing that they would be greeted with coffee, kindness, a good attitude and the intention of us all walking away happy. After the re-tuning, Danette had what can only be described as an extremely unprofessional, unstable, crying, ranting episode. I understand being defensive when faced with personal or professional shortcomings. But, Danette made me very uncomfortable in my own home, having to contend with both substandard services as well as her erratic behavior.

From the moment I contacted Estrada Pro Moving and spoke to Daniel to get a phone estimate, the…read moreprocess was seamless. The crew arrived promptly, carefully wrapped and loaded all of our furniture and drove our belongings safely to our new home in Concord. They finished loading, driving, and unpacking under the estimated time. I highly recommend Estrada Pro Moving. Des C.

BEST MOVING COMPANY IN CHARLOTTE! I wouldn't recommend anyone else. They packed up the house…read moreperfectly making sure everything was safe and secure for our move to Florida. They loaded everything into the pod and made everything fit. 5 STARS

Very responsive and accomodating. Each team member was courteous and knowledgeable. I have used…read morethem twice for moving my piano and wish they moved more items so I could call on them. Affordable, friendly, communicative, timely, and all around great company.

Great communication quick to respond to our request and communicate time of arrival etc. they are…read moretruly pros also gave information on repair and tuning all around great guys would definitely hire again.