Fanatic customer service!!! The workers are the BEST AROUND! Highly recommend! Everyone is always…read moreso helpful

Rashaan Hubbard was very knowledgeable and helpful when I dealt with him this week. He shows great…read morecustomer service and care for his customers.

Fast, reliable, very punctual, and an all around trustworthy company. Couldn't ask for better…read moreservice. 10/10 would recomend.

Had the rear bumper and hood of my 2004 Jeep Grande Cherokee replaced and painted as they were…read moreshowing signs of age. John did an excellent job, jeep looks almost new again. They were able to assist me with transportation from their shop in Berlin back to Ocean City.

Replaced struts and tires reasonable price great service very nice people. Car feels like a magic…read morecarpet rides so smooth worked out great

This review is not regarding quality of work, but more regarding estimates. I had an incident with…read morea new vehicle. I found Autotech decided to give them a call given that their reviews were outstanding. During the call I explained what had happened and one of the first things that came out of their mouth was "if you are looking for cheap...". Obviously I wanted the a job done the right way and for the vehicle to look new again so still entertained their services. I explained I planned to pay out of pocket as I thought it wouldn't be out of this world even for decent dent with scratched along the front passenger door. I went through the process of shooting the pictures and submitting them through their platform. I get a call back from them and when they said they needed to replace the whole door, my jaw dropped. The door was fully operational, window came up and down, the sensor for the bling spot came on timely, mirror was intact, the speaker working and spacing between the front panel and the door was not to large nor small. The dent was at the bottom of the door and half of the damage was a part made out of plastic at the bottom of the door. The gentleman that called me said I was going to "spend well beyond $5,000, more like $8,000 or $9,000 and probably $10,000". My heart dropped and as the conversation previous about it not being cheap put me in doubt about out-of-pocket I engaged the insurance even before getting the "guestimate" of anywhere between $8,000 to $10,000. My insurance quoted the work at $1,500 which usually insurances low ball, but usually there wouldn't be a difference of $8,500 as a max. I asked what were the next steps to get an official quote since they only had seen pictures and thought they needed to see it in-person. He said I don't give official quotes. You bring it in we disassemble and let the insurance know what the real cost is. I would be out of a car for potentially several months and would use all my rental allowance and more. As I usually like to keep vendors/contractors honest I always go for several other quotes. To find 2 other places with great reviews and word from a friend who put his more than $100k car in the hands of a specific shop that was incredibly lower than Autotech. I also ran the pictures through several AI models who yielded results with cost very similar to the 2 other shops who quoted me. The one the AI models said that anything above $5,000 should be challenged and that even with a door replacement it should be remotely close to $8,000. So the 1 start review is for not seeing the car personally to do a better assessment rather than solely pictures, for not offering an actual quote at the best of their abilities as other shops who always give the disclaimer "it may be more once we formally look into it" but at least a ballpark that makes sense. Also, the first appointment to leave the car was weeks after. In the end I decided to go with a shop that was certified for the make and model of my car and also had a relationship with the dealership I bought my car from. They took my car in the same day I brought it to be assessed. I only used 3 weeks of my rental allowance and costed $4,000 for the full repair. But the best of all, nobody who knew I had an accident but had not seen the car could pinpoint where the car was damaged. It is virtually impossible to identify the damaged areas. The job was a door skin replacement, paint and blend aside from other minor details. No component inside the door was damaged... lastly, the maintenance light turned on a few days before the accident, this other shop took the car to the dealership I bought the car from and had it serviced for me before I picked it up. My point, I don't doubt Autotech earned their reviews but the estimate process and pricing based on word of mouth will always be suspicious to me. ALWAYS engage other shops for comparison, ask for a written estimate and go for reasonably priced high quality repairs. I always go for high quality, but there's a difference between the cost of high quality and simply exaggerated.

Recently my new Telluride was hit in the right front by a car being driven on the shoulder to pass…read morestopped traffic. That evening when I reported it to my insurance company they tried to send me to a national body shop chain known for working cheap but doing work that is poor and sometimes dangerous. Some years ago I had work done by AutoTech Collision on Delsea Drive and they did an excellent job so I insisted on taking my Telluride there. Dean Sr. and his sons not only did a great job on my car, they helped me understand how insurance companies work today. Trust me, if your car has been damaged, that is critical to know. AutoTech either handled all that stuff or coached me so I made no mistakes. I got my car back last week and it looks and drives just like it was before the accident. Actually, maybe a little better because I think AutoTech detailed the whole car, not just the RF. The steering wheel is straight, the car tracks properly, it looks new and, most importantly in today's world, all the complex electronics work. I highly recommend Autotech Collision.

Outstanding repair by Bob! Charged a fair price for small…read morerepaint work Did not overestimate and overcharge Had ready before even promised Highly recommend

Be honest with your customers. You sent an estimate for a new part. I geico wouldnt pay for a new…read morepart, so you substituted an old part without following my instructions that if I wasn't getting a new part, I would pay the bill without using insurance. In addition, you said we would have the part in a couple of days. It took ten days.

Rarely do I rush home to leave a review, but the exceptional service at Purdy Collision made me…read moreeager to thank them and share how outstanding they are. Matt and the entire team were professional, genuine, and truly top-notch. The quality of their work, attention to detail, and fair pricing exceeded every expectation. They take real pride in what they do, and it shows. I mistakenly left the wrong keys, which could have delayed the work, but Matt immediately stepped in--he drove out to my home and picked up the correct keys so they could start on time. You just don't find that level of care anymore. No one wants a collision, but if I ever need repairs again, I will absolutely return. They went well beyond the extra mile. I couldn't be happier. Thank you!

I was so upset when we had the accident but taking our van to Jon at Purdy really sedeled me down…read more He was so helpful with our problem. He did above and beyond to make sure we got a good price for our Totaled vac. He worked with the insurance company so much. I could not have been happier with Purdy Collision Anne Obrien

Problem: I mistakenly hit a pole. The damage to my bumper…read morewas the result of that. I initially was going to ignore the damage, however, as you can see, it was pretty visible. To make matters worse, my back/brake lights and blinkers weren't working. I have a go-to mechanic whom I trust with my life and my car's life. I have. never gone to anyone else to service my car. I would fly my car to him, wherever he may be...however, this time around, I decided to try this place, because this place had sooner availability, and I had to work. I came here SOLELY on previous yelp reviews and a prayer. Service: The man who owns this business, is Lloyd. He was the one who worked on my vehicle. I told him I prefer to pay out of pocket, if the price was fair. The price was fair. I thanked him and God for practically saving my hide. He communicated every step. He also allowed me to pay half, upfront, so that he could order my parts, so instead of having my car sit at his shop, unnecessarily, while we wait for my car parts, I was able to have my vehicle for an additional week, (while parts was being ordered). Total days in shop: 4 1/2. Quality: Lloyd purchased the new bumper, and placed it on my vehicle. It was like my vehicle never had a scratch. Perfect replacement! Then he figured out why my lights were no longer working. He immediately ordered the part and replaced it. I was expecting additional hundreds of dollars, added to my bill, but he kept the price for the parts and labor very fair. He even showed the damaged on my previous wire harness. Explained everything to me. Very knowledgable and does excellent body work. Value: I shared my quote with four other people. All were expecting that my damages would cost me thousands of dollars to fix. I am grateful for Lloyd's fair prices. Conclusion: God forbid I make a silly mistake like this again with my car, but in the event that I did hit something again, I will be coming back here. No need to look elsewhere. I trust this place with my car.

This shop is kind, fair, and does amazing work. My Dad had an accident. The car was towed to…read moreanother shop that held the car for 8 days and would not give me a written estimate but charged a daily storage fee. I asked Lloyds to pick it from that other shop. Within 2 hours I had a detailed written estimate and an honest recommendation to either fix it or not. I chose to fix it. They did an amazing job. Car looks fantastic and most of all they were responsive, kind, honest, and great repair people. I would highly recommend them.

Top tier all around quality service! I have used Action a handful of times and they were always…read moresuper efficient and transparent with repairs. This time around, my car was unfortunately deemed a total loss and the front desk staff was incredibly thorough and informative, taking the time to walk me through the process and answer all of my questions. Chris Berenato went above and beyond to contact me frequently, keeping me up to date and ensuring me that his team will work alongside me as I navigate the insurance process, etc. Needless to say this business values quality customer service and care. Thank you, I will be back again !! *Hopefully not too soon :) *

From the first time I walked in I felt very comfortable and welcomed. The customer service is…read moresuperb, the frequent updates were excellent and the work done was timely and well done. I highly recommend Action Auto Body for any body work needed for your vehicle!!