The Centurion lounge has to be the worst lounge by American Express. Give me a Delta lounge any day…read moreover this. Food options were very limited. There was a wait time due to the lounge size and space available within. Service was good, but the quality was very lacking luster considering the amount you pay in annual fees to have Amex.

Not my favorite lounge. Its my first time here. This lounge is very very small it's crowded and the…read moreseating is kind of cramped. The food was pretty good despite every item being out of stock when I initially arrived. There is a bar which I didn't utilize so I cant speak to it. This lounge is located all the way in terminal D. As a person who flies Delta that requires me to catch the air train all the way over from Terminal A. Any rate it came in handy for a quick bite in the AM. I don't know if I'd make the hike back.

My partner and I visited KLM Crown twice during my recent trip, and had vastly different…read moreexperiences. A note for women: there is one bathroom. During busy hours the wait can be up to 10 minutes. I recommend just leaving the lounge to use the bathroom. ~2pm: Waited for two hours to get in. The attendant at the front kept giving different times, citing the boarding of the KLM flight. This was incredibly frustrating and not even worth it, because there was no hot food and the space was mediocre. There was a quinoa salad, turkey&cheese sandwiches, cold bread rolls (with fancy butter though!), bananas, and chips. ~6am: Got in immediately and was pretty happy with the breakfast selection. There was warm toast, guacamole, sliced boiled eggs, pancakes, and an oatmeal bar. The lounge was pretty busy though, so I had to wait a while to use the bathroom. I actually slept in the lounge for an hour and it wasn't the worst. Overall, I'd recommend coming only during a time when they accept priority pass. If they say "come back later", just find another place to go to. It's not worth waiting around for.

Reasonably close to the inter-terminal air tram is KLM Lounge. The times on the Priority Pass app…read moreare not accurate - and actually varies by day based on KLM flights and delays, so you just have to stop by and see if they're accepting Priority Pass. I stopped by both KLM and Air France and the food was identical - same pasta salad, leafy salad, two sandwiches, plastic-wrapped chocolate chip cookie... The lounge prioritizes their own airline customers and offer better hot food options for their own. If you happen to get there when they're about to reopen for Priority Pass, wait in line - it get long quick! I wouldn't go out of my way to go here, but if I happened to be at the airport early and had some time to kill, it was maybe $15-20 saved in free basic food and straightforward to get to especially with the post-security air tram.

I had a really enjoyable experience at the United Polaris Lounge. The food and drink options were…read moreimpressive, and everything I tried felt like a nice step above the typical airport lounge experience. The staff members were friendly, welcoming, and attentive, which helped make the visit feel more relaxing before my flight. My only concern was how crowded the lounge became the last time I remembered pre-COVID. It was difficult to find an available seat, and having more seating would make the experience much more comfortable, especially during busy travel times. Overall, I still had a positive visit and would gladly return. With a little more seating availability, this could easily be a five-star experience if guests were timed and not staying for 2-3 hours after dining, just watching a movie or something at the lounge. This then causes a bottleneck in finding seating for those just entering the lounge, like myself.

We had a very long layover, flying united international for the first time in a very long time. We…read morewent to the regular united club and they kindly recommended we switch to the Polaris Lounge. The united club was full so we agreed to try something new to us. Turned out to be a great decision. The Polaris Lounge was clean, well appointed and quieter. But, the best part was the service. Stephanie welcomed us and when I asked for some guidance, kindly explained how everything worked, where the food was, bathrooms, etc. She arranged for wheelchair service to pick us up and we found a spot to sit and relax. Unfortunately, the seats, while mid century modern beautiful were med century modern incredibly low. We did find some chairs at a table that were more comfortable Thomas helped us clean up a small mess, very graciously and professionally. He also provided additional friendly guidance but in a very helpful way. Eating was a bit of the a challenge but thankfully, every dish was labeled for potentially problematic ingredients! Awesome! All the entrees contained dairy. So, I got some salami, cranberries, sunflower seeds and roasted beans. It went well with my lame stomach and I enjoyed several servings during our multi hour wait. Jason, the chef, came out and served vegan beans and carnitas along with various fixings. He was very helpful working around dietary restrictions and friendly also. Coffee was Italian Lilly brand which makes very nice espresso. I wouldn't say we are experts but this was a very nice lounge experience! Thanks United Polaris! Life is good with a comfortable layover.

we just wanted to give Renee at the service desk a special shoutout. we were stranded at IAH after…read more3+ hour long TSA line made us miss our domestic flight. Renee navigated our complex reservations since we had separate ones and helped us get on standby when all flights were fully booked. She saved our trip from becoming a total nightmare when we were preparing for the worst The club itself has decent food, including sandwiches, fruits, thai curry meatballs, and pretty good brownies. I must have stress ate at least 4 brownies in one club visit.

I finally got to use my benefits with United Club in Houston terminal E. Keep in mind they have a…read morefew lounges, this if the larger one with more choices. Easy check in, just scan your info and up the escalator you go! This lounge very large with plenty of seating. Staff very professional and helpful, it was my first time at this location. They have a great selection of food, drinks and snacks. We actually enjoyed the food choices. Make sure you walk all the way around. Keep in mind you only get one alcoholic drink from the bar. The day we went there wasn't a crowd. I would definitely return again. @noirvedanaturals

This was our first time experiencing the British Airways Lounge. It was spacious, relaxing, and…read morequiet. The food selection could've been better. They mainly had horderves and things you could snack on. The did have an open bar where you can serve yourself which was nice! The service was outstanding. Our server was so attentive and sweet. We will definitely be returning to this lounge.

Outstanding service. Attendant was very responsive and helpful, consistently seeking to help and…read moreassist in whatever ways possible. Drink selection was fantastic with LPGS served as on board along with a fantastic selection of all other beverages and hard liquor. Attendant replenishes whatever you use within a minute of taking it. Food could be improved to include more of a menu and kitchen type items. But what was provided was brilliant, especially the cheese selection! The view is over the road entering the airport which was a shame, but all in all an excellent lounge!

This lounge was v v disappointing. No bathrooms. Dated furnishings and overall presentation. The…read moreseats are showing clear signs of wear and tear. The food was not appetizing. The amount of outlets leave a lot to be desired. The staff were friendly and helpful. But overall I don't think I'll be tiling this lounge again. The terminal is honestly nicer with more outlets and pretty comfortable seating. This lounge definitely needs a full renovation

Swung by around 8pm as we were leaving the AmEx Lounge (which was overcrowded and food was…read moreabysmal). Executive Lounge was a nice change of pace. This lounge is dated, furniture was old and threadbare, carpet has been there since Nixon was president, but the place was empty, the service was excellent and the food was decent. Reminded us of a family owned restaurant. The lady cooking was also refilling the buffet and she encouraged us to try her chicken. Overall a 5 star experience (for what it was, an older airport lounge). Came back at 11pm (when all the other lounges in the airport were closed) and everything that made this place nice was gone. It was crowded, the food was blah, and the service couldn't keep up with the number of guests. Also - most of the online sites are wrong. This lounge is located between D11 and D12 and British Airways biz/first does have access.

This poor lounge is at the far corner of the terminal. I managed to be number 2 person in line to…read morego in. Every other priority pass lounge were closed to members. Because of this, I give Air France 4 stars. It is on the smaller side. They only had sandwiches, chips, cookies, salad and soup. I know people complain about it but that's way better than paying $20 for a sandwich outside! They were clean. They stock the food often. I am grateful!

Small. Not great options for food. Only had tiny sandwiches, cheese and not fresh meat. Drink was…read moregood but you are only limited to three alcoholic drinks, and must be served by a staff member. Hostess was rude and dismissive. Service was good at clearing plates when we were finished. No bathrooms, the only bathroom was outside of the lounge. Would recommend the KLM lounge if you're going to IAH.

Arriving from Cali into Bush airport terminal E was a smooth and quick experience, especially since…read moreI only had a carry-on with no check bags. once we landed , the walk through exit door were automatic and easy to navigate, leading directly towards the arid al pickup area and bus shuttle connections. Everything seem straightforward, and I didn't have to deal with baggage claim delays, which made getting out much faster. The signage was clear enough to follow without confusion, and the flow from the gate to ground transportation was pretty effcient even with other passengers arriving at the same time. Overall a simple and easy arrival back into Houston through terminal E. I would love to get this terminal each time I arrive home. Could be because we had a light passage haul even though we were on a larger craft.

Not sure why I have not previously reviewed this terminal, but better late than never. I've flown…read moreout of here a few times. It's an international terminal (I flew directly to Japan from here.), but it also seems like an overflow terminal, as I have flown United to Newark and Las Vegas from this spot. Either way, it has all the amenities of the other terminals and is right around the corner from Terminal C.

What a delightful stop for veterans and active duty in transit. We were greeted by Kenny a…read moredelightful volunteer who served us fresh coffee , sausage egg and cheese croissants and Crumbl cookies. Lots of relaxing chairs and tvs. Have to say I enjoyed it more than the airline club.

Came with 3 other veteran friends showed multiple VA ids was told I didn't have the right one and…read morehad to leave. Unreal pathetic experience.

I love George Bush Intercontinental Airport. It has so many stores and eateries. It makes time pass…read morefaster when you're there for a connection flight. This time I was on a connecting flight on my way to Dallas. IAH is a United hub. Terminal C. is clean and bright. It has window to floor windows. They also have chargers on every table for your electronics. Vida Taqueria, Cibo Express, BamBam, Sunglass Hut, Jo Malone, Wendy's, Pick Stix, Potbelly and Neapolitan Pizza are all located at Terminal C.

This terminal sucks like all others. Taxi times aren't good. Lots of tow in gates. Give yourself…read moretime for a connection. Plenty of overpriced places to eat ànd shop. I only prefer this airport over DFW. I picked up this trip out of base to get a Sydney 7 days trip from my mentor Captain. The lesser of two evils, Buyer beware. Ask Frank!