I love my doctor Dr. Karli Seefried and the other professional lady who often sees me to my room &…read moretake vitals before my doctor comes in. They are knowledgeable, kind & offer great support. This location also takes my insurance, Sentara, and it's very affordable. -Nastacia

The front office staff are just so very rude. They are not friendly, not professional and really…read morecould care less how they treat you. I really like my Doctor but whenever I have to deal with the front office it is just torture. I have read all the other reviews and most of them state the same about the receptionists. They are sad and embarrassing and I am sure there are many people that will not tolerate their flippant rude comments. If I did not love my doctor, I would be soooo out of there.

I've been going to this practice since I was a teenager. My primary care retired and now I see Dr…read more Marshall who is amazing! I'm a firm believer that you need to shop for doctors like you need to shop for jeans. Try out a lot until you find that perfect fit for you that will last a long time and is comfortable! Dr. Marshall is all of the above for me! She's the perfect balance of friendly bedside manner but listens to my needs! I live on the opposite side of town but will gladly make the trek to see her!

I have been having a terrible experience with Dr. Paul Targonski in the Waterford office. I began…read moreseeing him this summer after I moved to Midlothian from Maryland. He immediately made it clear he wanted to wean me off of my glp-1, encouraging me to focus on exercising and keeping my heart rate up instead. Then I tried to get a b-12 shot (I was previously getting them monthly and they helped with my energy levels) and he would not do it. He said I didn't need it, so it would be a waste of healthcare resources, and he doesn't like giving people shots who don't need them. Finally, this week I have been trying for 3 days to get my anxiety and depression medications refilled. I called multiple times a day. Not only were these medications filled at the very last minute, before we head into the weekend, but they were filled INCORRECTLY. For one medication, he filled it for 100mg instead of 150mg. For the other, it was filled as a fast release instead of a slow release. This prescription ordeal has been an unbelievable display of medical negligence, as the doctor took 3 days, without ever contacting me, to refill psychiatric medications which he then filled incorrectly.

Have been a patient for 20 years. Dr. Decker and staff are knowledgeable, caring and professional…read more They take the time necessary to listen to you and then provide the counseling and/or medication required.

I gave one star only because there isn't an option for zero…read more Family Practice Associates was my primary care provider for the past six years--and prior to that, I was a patient there for another seven years. Unfortunately, my most recent experience ended that relationship. During a recent visit with a PA (whom I was seeing for the first time), he relied on lab results that were over 15 months old to conclude that I needed to be placed on a statin and switched to a different blood pressure medication. What was particularly concerning was the complete lack of a measured, evidence-based approach. A reasonable starting point would have been: "Your last labs showed elevated cholesterol--let's order updated labs to see where things stand today and then discuss next steps." Instead, the conclusion was immediate: I should begin a statin. For context, I scheduled the appointment simply to refill my blood pressure medication and request updated labs to evaluate several health markers I've been actively working to improve over the past year. Without asking how my current medication was working, the PA stated he wanted to switch me off Losartan--apparently unaware that another physician in the same practice had already adjusted my medication two years ago with excellent results and zero side effects. When I pointed out that the lab data was outdated and that I preferred to obtain current labs before making medication changes--particularly starting a statin--I was subsequently dismissed as a patient. Not for nonpayment, not for disruptive behavior, but for questioning a recommendation and asking for updated clinical data. Professionalism: none. Bedside manner: unacceptable. A special acknowledgment goes to the "Practice Manager" for finalizing what was already set in motion. The approach to patient care, clinical judgment, and basic professionalism here is deeply lacking. There are far better providers in the area worthy of a patient's trust and investment.

I've gone through several practices over the years. Most times it was the doctors I liked but the…read moreoffice staff and billing issues that they created was not worth the irritation. Than I found Family Practice Associates. I've absolutely love this office! I'm usually able to get an appointment very easily. The doctors are all wonderful and take the time to listen and want to help you. The nurse practitioners are excellent and very caring. The hours are M-F 8:00 -7:00 Sat & Sun 10-3. They have in house X-ray machines labs and are right behind the hospital. Parking is a breeze. Check them out at: http://fampracticeassociates.com

I have been going to Dr. Aaron Hartman in his Family MD Practice and now in his Integrative and…read moreFunctional Medicine Practice. We are very fortunate to have a physician both with a MD degree and a Functional Medicine degree, he integrates both of them and approaches illness & chronic disease in a completely different way. I have an auto-immune disease and after seeing so many doctors in different practices who only prescribed me so many medicines... I'm so happy I finally found help with Dr. Hartman! He is brilliant and so caring...he wants to find the root cause of your illness so you can go into remission.He has completly educated me on how lifestyle, diet and stress management has everything to do with chronic illness. He brings all the latest technologies that I see written up in major medical facilities across the country.

My Whole Family goes to Dr.Harrington, He and his staff members…read moreare very caring and professional. I wouldn't know what to do, if he retires, cause he's the BEST!

My family have been patient's of Sommerville for over 10 years, including my mom who passed earlier…read morethis year. My wife, who rarely gets sick called today to see a Doctor regarding a rash and muscle ache and was told they could not see her until March (3 months from now)! The reason, she hasn't been seen by a practice doctor herself for 3 years. The office administrator claimed this was an insurance requirement, but when I checked with my provider and my insurance broker I was told this is done so the practice can use a different billing code that has a higher payout to the practice. It's a shame how this once "family" practice has evolved since Dr. Harrington's retirement, that they care more about being able to get a bit more money than actually caring for their patients.

Healthcare and staffing has deteriorated over the years I have been there. Many years ago when I…read morestarted there with Dr Susan Scharf, the care and attention to detail was wonderful. There is no assistance offered by staff to transition to another practice. Very unprofessional way to run a practice

BEST EVER! It is comforting to know that my doctor and…read morestaff is always looking out for me, and that I can see her when I need to. The ultimate in medical care, and access to specialists that are the best of the best! Yes, there is a membership fee, but I am glad to pay for the assurance that my medical team is there for any health concerns that may arise. Highly recommend!

Dr. Lorena Harvey, wife of retired Dr. Kevin Harvey, has always been a very cautious and caring…read moredoctor. Doctors Lorena and Kevin Harvey opened Physicians of Family Medicine over twenty years ago, at their Oxbridge office. I do not know the exact year, but I have been a very satisfied patient for over twenty years. I have been extremely happy with her husband (Dr. Kevin) as my primary care provider for most of those years. When he retired, I was worried about getting another primary care physician and tried his replacement, Dr. Marshall. I was not happy with him and was told I might like Dr. Lorena better. The office staff was correct and I have been very happy with Dr. Lorena Harvey. She has seen me through many rough times and I have a great respect for her. I have a hard time scheduling appointments around my work schedule and they are always willing to work around my schedule to be sure I get the great service I desire and need. She works out of their Cloverhill office located at 13861 Hull Street Road, Midlothian VA. 23112. It is not exactly on Hull Street Road so I do not know how they got this exact address, but it is across from Food Lion and Burger King just off of Hull street next to Outback Steakhouse. Also, a quick note that if she does not have an appointment available when you need one, there are a number of other doctors in the office that may be able to fir you in their schedules, and their Oxbridge office is open on Saturdays for walk-ins, no appointment necessary. Again, I am extremely fortunate to have her as my Primary Care Physician. Steven "Randy" Brooks

Dr. Bradshaw was a very caring, attentive, easy going, and thorough doctor. He was always on the…read moreball with what you needed. The staff however were horrible. When Better Health now Complete Health took over the practice they threw long time patients out to the wind to find new pcp's and new pain management Drs as well. I knew something was up when I was told the new company would be docking my physicians pay if he continued to prescribe me Xanax. Ridiculous. The physician assistants were unknowledgeable and very unprofessional and disrespectful to patients. The office was small but tidy.

Dr. Bradshaw has been my personal physician for years. He has helped me in so many ways I have a…read moredifficult time remembering them all. He listens to you with concern and always seems to have the right response to my needs. I have recommended him to many friends over the years and they all were happy to see him and be well treated. I can wrap up my thoughts about Dr. "B" when I say He is a True Doctor dedicated to the well-being of us all and someone that spends that little bit of quality time to insure his patients get the absolute best advice and treatment there is to offer. My hat is off to Dr. Bradshaw including his Staff!! Thanks Gary D.

Everyone was incredibly kind, helpful, and always willing to answer any questions I had. They…read moregenuinely care about the people they're helping. I really appreciate the great service and would definitely recommend them!

My experience with LiveWell Passport of VA LLC has been extremely disappointing…read more From the beginning, I encountered a lack of professionalism and poor communication. I was told they accepted my insurance, but I was never informed that they were out of my insurance network, which resulted in unexpected charges that could have been avoided with proper disclosure. After my appointment, I had to call three separate times just to have my prescriptions sent to my pharmacy. Instead of simply resolving the issue, I was charged for an additional office visit on my third call, even though I was only following up on a request that should have been handled after my original appointment. To make matters worse, I have also experienced billing issues, including what I believe are overcharges on my account. I have contacted the billing department twice and was promised a follow-up each time, yet I have never received a return call or any resolution. As a patient, I expect transparency, accurate billing, and responsive customer service. Unfortunately, my experience fell short in every one of those areas. I hope they improve their communication, billing practices, and follow-through so future patients don't have the same experience.

Dr. Bampton is wonderful. He is on time, always happy and listens to your needs and concerns. I…read morealways feel better about my issue once I leave my appointments.