Excellent service giving individual attention to each client. Selection is outstanding. If you want…read moresomething special, they will make it for you. The quality can't be exceeded. Every piece we have bought has been excellent. We won't go anywhere else.

Starting in 2019, I sought ought to learn about wedding rings, diamonds, and ultimately to put…read moretogether the greatest engagement ring for my now wife, Veronica. Joe Soukenik and his team spent a great deal of time designing and ultimately building the most perfect wedding ring for Veronica. We are now married. The Ring: The ring is rose gold with a modified, diamond lined infinity band. The 1.0 karat round diamond sits elevated on top. Folks, this is the most attractive ring anyone of our peers have ever seen. it is NOT a 20,000$ ring, yet Veronica's ring gets compliments more than those who have far more expensive rings. Why? it is because Rivchun and Sons know what they are doing. It is the woman whose finger the ring is on... It is the custom work... and lets face it, the high grade diamonds make a huge difference. First experience... I came out from Los Angeles, as my brother and relatives in the past have used Rivchun. The Rivchuns are now the Soukeniks, and Joe Soukenik is the master jeweler and owner. Been there for most of his life, smiling with thanksgiving. His staff is friendly, all of them are into what they do. Without exaggeration, Joe Soukenik has probably brought hundreds of individuals in to his windowed office and has spent the great expense of time with them explaining Diamonds (gradations, shapes, ratings, and all the rest). He took Veronica and I into his office and spent an hour and a half with us. He is so excited about his work, and you can tell that it isn't a rouse. He would've spent 5 hours with us if we had that many questions. We left with greater understanding. Joe is a disarming, attentive person. He also has that great Cleveland work ethic that few folks know about. We live in LA, grew up in Cleveland. i'll tell you, I don't know one Clevelander that doesn't consider a work week to be less than 50+ hours. The best, and they pride themselves on their work, which is why Clevelanders set a high bar for the businesses they patronize. In LA, we give thanks if an employee says hello. Joe, thank you for your endless patience. At no point did your tail feathers get ruffled, as I know I delayed and kept changing ideas. Anyways, we are so happy to be established with you all. Joe has recently been blessed (and he knows it) to have his son Jack join the team. Jack is a younger version of Joe and emits the same high vibes. Rare. While it may exist, I know of no other jeweler that will treat each customer with the same respect and same price point. I am not the most trusting when it comes to jewelers. I checked out everything claimed here, and voiced skepticism. Rivchun holds up and they are smart because they do what they love and beleive in great service. The Parking is simple, for being in a historic downtown Cleveland building. you simply park on the 3rd or 4th floor in the parking garage next door, and there is a skywalk to the City Club building. Fun. Bonus: For our wedding, they loaned Veronica these jaw dropping barcelona diamond earrings (potato chip shaped). It is these things that make a big difference. May God bless the Business and the Team at Rivchun jewelers Rick and Veronica Corsillo

Henry Stadler needs to be highlighted as one of the best business owners in town. It's been two…read moreyears since my unsettling experience with his jewelry store and today I received a personally written apology letter and refund check! I feel like running back to Stadler's to buy something just to show how appreciative I am!

I take all my repairs. Very affordable and they are professional, knowledgeable, friendly and…read moregreat customer service.

I went to this jeweler shop hidden among other shops without appointment …read more I handed Steve a valuable watch that no jewelers in the Beachwood mall dared to touch or tried to open it to change the battery . He looked at it and tried and tried , took some time . He nicely told me , Just come back in an hour it will be ready . I came back and with a smile handed it to me with a new battery working as expected . Wonderful service , exceptional people . E. Rizkala, MD

I brought in an 18K ring that had a Tanzanite diamond with in. The ring was brand new and never…read moreworn. The total weight of the band without the stone was 2.6 grams. Total gold value is $209.00. per a website. The woman offered me $50.00 and when I questioned the amount, she said that it was per their formula. 25% of actual value. What a profit!

I have two rings, both with enormous sentimental value to me. I needed them resized. They did a…read morebeautiful job, and made them look brand new while they were at it. I'll be forever grateful.

Had a ring custom made and Jeff did exactly what I asked for! Simply amazing! Thank you so much…read morefor a ring I will treasure!

I have used Emerald City Jewelers for my estate sale needs and Lydia was just fabulous. She dealt…read morewith my needs quickly and efficiently and was very fair. She knows her stuff! Emerald City has great inventory and fair prices too.

I am glad I bought my gold before this last rip. The US regime is on its last legs and has printed…read moreUSD into oblivion. Stock market, gold, housing haven't made tremendous gains, it is just our dollar is losing power. I used to shop at Dewitt downtown, it is too much trouble to find parking etc... Last few times in there it was too busy to get a word in. I took a few pieces here to have them repaired. Very fast on the repairs. Now I can walk around with my ten chains on like Drakeo the Ruler. Just hope I don't get robbed. "Ten chains on, my neck hurt."

I brought my watch in to have a battery replaced and they called to tell me that the chronograph on…read morethe watch was not functioning. I came in to pick up the watch with at least a new battery in it and because they couldn't get the chronograph to work they replaced the battery but didn't charge me for it and would not take any money. In other words on the house for the battery. That was a very pleasant surprise and won't be forgotten when I'll be in the market to purchase something nice for myself for my wife who by the way is a customer of theirs.

The best jeweler! They recreated a ring that I got some years ago. That was very sentimental to me…read more Great people

Stuart designed the most beautiful custom made ring for my fiancé. I had a ring from my great…read moregrandmother and he transferred the center diamond into a new custom band. It came out perfectly and the price was much better than any other jewelers I'd seen in the Cleveland area. Highly recommend and will be going back!

They created the engagement ring of my dreams. I brought them a ring I had as inspiration and they…read moredelivered exactly what I asked for more sparkle and more durability

I was looking for an antique elongated cushion diamond and Marlen was the only jeweler between…read moreCleveland and Pittsburgh that was able to source it. Most jewelers scoffed at my request, but Andrew and Maria really listened to what I was looking for and were able to find a few options in a couple of days. I would definitely recommend using Marlen for their customer service, ability to source antique cut diamonds, and their fair pricing!

Their selection is lovely and repairs are done in a timely manner. The staff is also very friendly…read moreand helpful.