Great place to get jewelry repaired. Five star quality work! Very quick turnaround on my repair. A…read morenational jewelry store chain referred me to them because they could not do the repair. Fair price too.

Five stars on this company. I brought in two watches. The one watch just needed a battery. My other…read morewatch needed to be repaired. I had taken my watch to a major clock and repair business in the Berea, Ohio area. For years they replaced my battery and pins in the band, always telling me that its not the pins, but the hole had widen and it will keep falling out. The last time they did not put the battery in right and bent the hour hand. I thought my favorite expensive watch was broke. My wife new how much I like my watch and for christmas bought me an expensive watch. I liked it but liked my old watch more. I called the jewelry shop and they informed me about Basch's repair business. It turned out the reason my watch was not working correctly, is the hour hand was bent when the other store put in the last battery (young know it all man). Basch's watch repair expert realized there was a broken pin stuck in the pin hole, and unbent the hour hand. Watch looks and works like the day I bought it ten years ago. I WILL NEVER GO ANY WHERE ELSE TO GET MY WATCHES FIXED OR EVEN A SIMPLY BATTERY, THAT IS NOT ALWAYS SIMPLE. Thank you so much!!!!!!!!!!

Could not recommend Olivia and the team at Kleinhenz enough. She made everything for my fiancé and…read moreI incredibly easy, plus she is funny and very easy to get along with. Not once did I feel pressured into buying anything like other big name jewelry stores have done with us in the past. For anyone looking to get rings for their big day, walk into this store and ask for Olivia, you will not regret it.

I would not come here for repairs. We bought our platinum wedding set here and they quoted the…read morerepair of a crack and prongs at $1800. We went to another jeweler recommended by a friend and they checked it thoroughly, showed us the damage under a kind of microscope and fixed the ring, including the crack and prongs for $300.

I stopped in because it was listed as the place in Cleveland to visit when exploring vintage…read morejewelry and estate piece. The staff that work there were nice and attentive. I found they had an interesting collection but definitely not very large. Also the prices seemed quite high for comparable places. Perhaps it was an off day, I'll check again...but i really don't see this as a must visit for those in the market for unique well priced jewelry.

I cannot wait to stop in here & see all of the vintage rings! I know the owner has great taste when…read moreselecting rare items to sell. So excited!!!!

This is the best Jewelry store I've encountered. The staff always go above and beyond for your…read moreneeds. They have a wide variety and could order anything you'd ever want. I have purchased a few custom permanent jewelry pieces from them and they have yet to brake or loose their brilliance, Also we bought our wedding ring and band from them I was able to customize my jewelry pieces with the help from Janet. They do a beautiful job cleaning your jewelry and they throw the best customer appreciation parties. Ask for Janet she is a gem so helpful and knowledgeable she can find you any piece that you're looking for.

Peter & Co did an amazing job repairing my engagement ring that had lost a diamond and had loose…read moreprongs. The price was reasonable for the work that needed to be done and the associates were very helpful and kind!

Do not go here. They are crooks. Purchased a Diamond ring from there and customized it with a loose…read moreDiamond and separate ring setting. I have the receipt showing the two separate charges. Took my ring to other jewelers two years later and they're telling me the Diamond is not real. I went back to the location, receipt in hand and they told me there was nothing they could do because the jeweler who created the ring no longer works there and they're not sure why it's not testing as a real Diamond and they don't have the equipment to check for a serial number. So unless you want to lose thousands of dollars and get fake diamonds, I would go elsewhere.

Brought in my wife's wedding bands to be resized and they lost the rings! It has been three weeks…read morewithout a response from them so we called and they said they are unable to find her rings in the system, even though we have a receipt for the transaction. I wish I had read other reviews first, it sounds like this is a common occurrence!

Got my engagement ring from here and couldn't be more pleased. So happy I went here! Jack was so…read morepatient with me. If you go here I promise you won't regret it! 1000 / 10

After my sapphire engagement ring was stolen, I replaced it with a lovely ring from a NYC-based…read morejeweler. When it arrived, I found that the setting didn't work with my wedding band. I took it to Jack Yeager, who instantly knew what I wanted and produced a few mountings for me to try. They took the stone out of its current ring and placed it in the new one (ordered in my size so it fit perfectly right away). It looks 100% prettier in its new setting thanks to Jack's expert selection. He was good about explaining why he recommended the ring he did and giving me options as to style and material, and the staff was great about communicating. I had a wonderful experience here, and I highly recommend these nice folks.

I stumbled across this shop recently, and I was very impressed with the product selection and…read morefriendly service. They offer a wide range of styles, sizes, and materials as well as basic tools for beading. They carry wooden needle cases which I had struggled to find last year. There is convenient free parking in front. Highly recommend!

I've been to this bead shop on multiple occasions and always find everything I need, plus things I…read moredidn't know I needed. They also feature local bead artists and designers. They also offer jewelry making classes. Love this shop and highly recommend to everyone.

I have used Emerald City Jewelers for my estate sale needs and Lydia was just fabulous. She dealt…read morewith my needs quickly and efficiently and was very fair. She knows her stuff! Emerald City has great inventory and fair prices too.

I am glad I bought my gold before this last rip. The US regime is on its last legs and has printed…read moreUSD into oblivion. Stock market, gold, housing haven't made tremendous gains, it is just our dollar is losing power. I used to shop at Dewitt downtown, it is too much trouble to find parking etc... Last few times in there it was too busy to get a word in. I took a few pieces here to have them repaired. Very fast on the repairs. Now I can walk around with my ten chains on like Drakeo the Ruler. Just hope I don't get robbed. "Ten chains on, my neck hurt."

Nothing in this store is worth the price they have listed. Fake silver, fake gold, they put their…read moreown stamp on to say how many karats it is. Nothing is authentic

Needed a new battery, cleaning and removing a link, walked around for about half an hour, came back…read moreand everything was sorted out to perfection.

I recently needed repair for my Seiko watch. The two female employees that normally work at the…read moreGreat Northern location were extremely courteous and efficient. I have shopped at this store many times over the years, and most of the time this store is understaffed with many people waiting for service. Because most companies have a hard time finding good employees these days, I find most customers are generally impatient and rude. In my experiences, these two employees are friendly and do the best they can under the circumstances. I will continue to patronize this store for watch services.