Could not recommend Olivia and the team at Kleinhenz enough. She made everything for my fiancé and…read moreI incredibly easy, plus she is funny and very easy to get along with. Not once did I feel pressured into buying anything like other big name jewelry stores have done with us in the past. For anyone looking to get rings for their big day, walk into this store and ask for Olivia, you will not regret it.

I would not come here for repairs. We bought our platinum wedding set here and they quoted the…read morerepair of a crack and prongs at $1800. We went to another jeweler recommended by a friend and they checked it thoroughly, showed us the damage under a kind of microscope and fixed the ring, including the crack and prongs for $300.

I am not sure who we worked with but from the moment I made the first call to see if there was a…read morevery particular watch in stock from the last time we went in, the customer service, the exceptional cleanliness and professionalism was outstanding. Although THEY didn't have the particular watch (very sought after and popular watch at the moment), they continued to help us size the bracelet at multiple times, not because they messed up the sizing but a new watch comes with getting used to it. Thank you for your help!

Always have a great experience at Alson. Becky is a very helpful and never seems to be in a rush,…read morewhich I appreciate. I have purchased a handful of items from Alson and I am extremely satisfied with all of them. I look forward for the opportunity to purchase my next watch from them.

I'm really bummed that I have to update my review in this way. After my first experience here I was…read moreeager to go back when we needed a new set of rings, this time a matching set for myself and my partner. First issue: I wanted my new ring to be close in size to the previous ring I had gotten, and despite emphasizing this several times, Bruce either ignored me or assured me the smaller band would be fine. I don't like it. Second issue: we chose matching raspberry colored stones for our rings. One stone in mine, three in my partners. Over the following two weeks we got several calls asking if we were sure we didn't want to choose something "more masculine" for my partners ring. We told them multiple times that we were happy with the color we had chosen and to go ahead and finish the rings. Third issue: almost two months go by and we have heard NOTHING, despite being told our rings would take no more than a couple of weeks. I finally called them and was told by the woman who answered that the shop had deemed my partners ring "low priorty" because they didnt think we "needed it anytime soon" and hadn't even touched it. She said she would have Bruce call me back the next day to deal with my displeasure. The next day I called an hour before they closed because I still hadn't heard. When I finally got to talk to Bruce he immediately threw the woman under the bus and said everything she had told me was wrong, then proceeded to give me the exact same explanation she had, just more sugar coated. He asked us to come in to the store one more time to confirm what we wanted. Fourth issue: we ended up going to the store as requested and my partners ring still hadn't been touched. Bruce brought out the stones and tried to tell us that they just "couldn't find" two similarly colored stones, so we should settle for the redder (subtext: more masculine) stone as the center of my partners ring. After confirming that the the stone was the same size as the one destined for my ring, I told him to put the darker stone in my ring since the setting would allow light in and make the darker stone appear slightly lighter to match the pinker stones. I also made it clear that I did not appreciate the obvious attempts to subvert our wishes for both of us to have the raspberry colored stones we'd initially chosen. My partner already deals with anxiety and having to constantly reaffirm their choice of stone color was stressful for them. Fifth issue: today we recieved a bill for the ring resizing they did on another ring my partner had purchased there that we had been told not to worry about. All in all, it took us over two months and way too much judging to get an approximation of the rings we wanted. We paid way too much considering the way we were treated, and we won't be returning. If you are anything other than a heteronormative couple looking for variations on a traditional set of rings, I highly advise you to go elsewhere.

The best! Bruce and Susie are amazing to work with. They use a family diamond and worked to…read morecustomize an engagement ring with it, and the end result was better than I can ever had expected! Bruce took the time to sit with my fiance and educate him on the diamonds, so he was fully knowledgable about his decisions. They also made my mother's engagement ring into a beautiful necklace, and used great techniques to help me visualize what it would look like. Again, turned out beautiful and Bruce took the time to help me customize the necklace to exactly how I wanted it. Wouldn't work with anyone else - they are top notch!

I was looking for an antique elongated cushion diamond and Marlen was the only jeweler between…read moreCleveland and Pittsburgh that was able to source it. Most jewelers scoffed at my request, but Andrew and Maria really listened to what I was looking for and were able to find a few options in a couple of days. I would definitely recommend using Marlen for their customer service, ability to source antique cut diamonds, and their fair pricing!

Their selection is lovely and repairs are done in a timely manner. The staff is also very friendly…read moreand helpful.

Excellent service repairing my prescription sunglasses! They…read moreare one of my favorite pairs of glasses and I didn't think they were fixable I couldn't be happier Wonderful people!

I broke the arm spring on my $900 prescription glasses. My eye doctor said they couldn't be fixed…read moreand I had to buy a new pair. I found the "Eyeglass Doctor" online and the reviews convinced me to stop in. They assured me they could fix them and quoted me $82 w/tax. It was a bit more that I expected but still less than 10% of what new glasses cost. The only bummer was the wait. I was told three weeks at dropoff because of a backlog of repairs, but my claim check said five weeks. Since I had a backup pair to wear I decided to wait, plus I figured they must be doing good work if they're so busy. The wait was worth it - the repair was very well done and my glasses fit great again. I would absolutely use them again and you should too.

I highly recommend patronage of Ark Jewelers. They are extremely nice to work with, as well as…read morevery fair with their prices. I have never been disappointed with what I have purchased there.

Disappointed... in retrospect. This jeweller will purchase…read morescrap gold at a very low price. When I realized that I had been had--totally my fault, I should have carefully checked market prices-- I proceeded to test this jeweller for his ethics. I asked him to verify if my gold ring was indeed 18 carat, pretending I wanted to sell it for scrap gold. He said it was 10 carat. Two other jewellers confirmed it was 18 carat. Plus stewarding ANY political party with placards on his store windows-- at best, it is a bad way to do business.

Chagrin Fine Jewelry is great! They carry Gold, Silver, Diamonds, Pearls & Antique jewelry. If you…read morewant something custom made the owner will design it. He also does engagement & wedding rings. There is jewelry & watch repair. They will buy gold, platinum & gold coins. It is a family owned business run by husband & wife. They will greet you & help you find the perfect gift or something for yourself.

The owners were very helpful and friendly. My engagement ring had a huge scratch on the bottom…read moreapparently from being sized incorrectly and they replaced the soldering and re-did the rhodium plating, it looks perfect now and they got it back to me in less than a week, excellent service!

This is an unusual place to review. I come here because this it probably the best jewelry repair…read moreshop in the city. Finding a good jeweler is hard enough, but at G & S they are honest and they can create anything. I have had several rings repaired, sized, re-mounted through the years. The craftsmanship is impeccable. They have the ability to create anything you desire, just bring in a picture. The pricing is also very fair. I recently had a ring sized for about $20 while I waited. What's better than that? The interior is not show stopper. It's a plain place in a strip mall that perpetually smell like cigarette's. The staff are also the jeweler's. I believe they are from Hungary. They do speak with accents, but they understand English well. They will understand what you desire. Overall, I would encourage anyone who is in need of jewelry creation or repair to check out G & S. They are truly artisans of a lost era. We need more people with this skill set.

I was given my great grandmother's ring for Christmas last year which needed to be resized and a…read morerepair made to it. The first place I went didn't do platinum repairs and sent me here instead. After telling them what I was asking for, they mentioned that there had been work done on it before, and showed me additional minor damages and suggested we fixed that as well and add some additional crosses to make the ring fit more with what the envisioned the original design being. After they told me what that would cost, I said I couldn't afford it at the time. Instead, they told me they would resize it and make it nice for a lower price, which implied fixing the first problem I had come in for. Well I got the ring back, the repair wasn't made, and the band ended up breaking after wearing it three times. I wanted to go back to make them fix it, but I didn't trust them with my family ring after what happened last time. I'm disappointed and out money that I could have used to get it resized well somewhere else.