I had a great experience shopping for an engagement ring at Hingham Jewelers. I came with my fiancé…read moreto try on different ring styles and ultimately decided on a custom designed ring. The design process was so fun and I was given the time and patience to look at different shapes and cuts of diamond until we decided on the one we loved most. We will be a repeat customer here for something in the future!

Great experience . After a negative experience at King ... We were happy to nearly spend 10k on a…read moregreat diamond band for my wife 75th and our 47 anniversary . Total explanation of the diamond, the quality, and what professionalism. I recommend them.

I am very happy with my ring(s) size adjustment. Always a "feel good" experience with Caruso…read moreJewelers and their amazing staff!

Excellent service! My ring needed to be re-sized, they had me try on several bands of different…read moresizes to make sure I got the fit I wanted. I had my wedding band and engagement ring back in two days. Both rings are platinum! My rings haven't looked this good for 20 years. Thank you!

Top-notch. Wonderful jeweler. I trust them with my most valued possessions. I've had jewelry melted…read moredown and made into other jewelry, I've had them add stones to jewelry. They do a wonderful job. Highly recommended. Amelia as always goes above and beyond. The staff is absolutely lovely.

The purpose of my visit was to simply have a battery replaced in a watch that held great meaning…read morefor me as it was a gift from my dad from many years ago. I had visited a couple other jewelry shops, only to be given the brush off for not wanting to purchase a new watch. When I walked into Avitabile Jewelers, I was greated by Amelia, who listened to what I had to say and cheerfully performed the repair. Because of her kindness and understanding of the sentimental value of the watch, and her n"no pressure" approach, I also purchased a new leather band She patiently walked me through the catalog, showing me several alternatives When I returned to have the band intsalled, Amelia had seen me coming through the front door and was already getting the new band ready I was pleasantly surprised to see that from our previous discussion, she had selected two options for me. I ended up taking her second option! She installed replaced the band and I was on my way. The kind attitude and no-pressure sales approach were greatly appreciated. I Know I will return in the future!

Brought in a ring for resizing. It was completed earlier than promised and fits perfectly. It's…read morenice having a professional jewelry store right in the city.

I brought in my antique engagement ring that was incorrectly resized by a previous jeweler…read moreresulting in an oval shank. I had concerns about the ring spinning despite resizing. Gary inspected the ring in great detail and made a recommendation to remove some of the shank and rebuild it, as well as to place tension springs to prevent spinning and slipping. He took his time to measure my finger for the optimal fit. I was told by another jeweler that all of my prongs needed replacement and I wanted a second opinion. Gary again took his time to inspect all the prongs and reassured me that they didn't need replacement. I was very glad for his honesty. The next business day, Gary fixed the ring in 3-4 hours and it came out beautifully. I was so nervous previously to entrust someone with my ring, but I felt at ease. Gary offered that I stay and watch the entire process. He told me to inspect my gemstone carefully after his job was complete as general good practice after having my jewelry worked on! I am so happy with the end result and strongly recommend this jeweler. The key factors that impressed me most were honesty, trustworthiness, attention to detail, patience, mastery of his craft, and sharing of knowledge/providing an understandable rationale for his decision-making. I will absolutely be returning for intermittent ring checks!

Needed repair to a Michelle watch, stem came out while changing date…read more Brought into two other Michelle recommended stores, only to be disappointed with either nothing done or " your watch is too old and that part isn't made anymore. Bruce, at Grono & Christie to the rescue " I'll have that done for you by Wednesday, but he had it done in one day Thank you Bruce Can't recommend the customer service here highly enough a

Eben here is amazing. So kind. Beautiful pieces here too. If you check in on Yelp, you get a free…read morejewelry check & cleaning!

Needed my engagement ring resized and so happy we decided to go with Benchcraft. Tony is obviously…read morevery experienced and knowledgable. He was very upfront with us about how resizing may affect side stones & shape. After assessing our situation and encouraging us to get a second opinion/quote, we really felt that we could trust Tony and wanted him to do the resize. He was kind enough to do it on the spot for us for a very reasonable price and I got to leave with my ring twenty minutes later in perfect condition. Great customer service and we could not recommend Benchcraft more!

My wife's wedding ring dropped a diamond. I brought it in to have the whole ring refurbished and…read morereplace the lost stone. The work was excellent, price was reasonable, and I will bring everything to them in the future.

Walked in to get my watch resized and they were extremely friendly and efficient! Would highly…read morerecommend to anyone in the area, looks like they have a lovely jewelry selection as well. Wonderful family-owned business.

I walked in, and they replaced 2 leather watch bands for me, at a very reasonable price. So…read morepleasant and helpful -- thank you!

We purchased a pair of custom wedding rings here, at the strong recommendation of some of our…read morefriends who had gotten theirs done with Bostonian. We were not disappointed! On our first visit, we shared a unique idea that would require custom modeling and design work. Ali and Hagop were able to help us refine the idea into something we loved, and were able to provide an accurate and reasonable quote that same day. They did a fantastic job on the custom design work, and were very responsive to our requests for changes and tweaks. The final rings are absolutely gorgeous and we'll treasure them forever.

Purchased an engagement ring here. Ali and Hagop were great to work with -- very friendly and…read moreexperts in their craft. The ring came out FANTASTIC! I love it, my fiancé loves wearing and staring at it, and strangers love to compliment it. I'd call that a success, well done Bostonian :).

They did an amazing job not only repairing my ring but restoring it as well! I sent it in due to…read moreone of the gemstones falling out, and they replaced it so seamlessly I cannot even tell which one was originally missing. On top of this, they reshaped the ring (which probably resembled an oval before) and cleaned it so it sparkles like it's brand new! They did this without my asking, and charged such a low price. I was expecting to be charged more, due to the gems sharing prongs and it being a pain to fix! I would definitely recommend them and will be going back.

Great job fixing my favorite bracelet! Work was done quickly and priced fairly. Thank you so much…read morefor your great service!

I've been appreciating Justin's services for well over 20yrs now. Sometimes a watch battery,…read moresometimes jewelery repair. He does high end watch batteries too (Tag, etc. Rather than to go to a retailer only for them to ship them out.) He, and his wife, have always been very nice and accommodating. Sometimes stuff takes longer, sometimes it's quicker. Is what it be. I do wish i could put his talents to better use. Maybe design or fabricate something for me but for now, I'm hapoy he's there and does what he does.

Have been patronizing this store for some time for purchases and repairs…read more Can say it's just as good as the jewelry building in Boston.