Delighted that a friend of mine (who works with home security companies regularly) steered me to…read moreQuantum Security and Innovations! We moved recently and needed to restart home security and monitoring due to our digital phones not working properly with the installed system. Another company gave us a huge quote pretty much insisting that we needed a brand new system including a substantial investment in hardware. Quantum folks were smart enough to work with our home's current security system and digital phones. We did not need to invest in new hardware (and learn a new system). The installers were pleasant and professional. They were here about 90 minutes and tested everything before they left. Quantum also offers a very reasonable monthly monitoring rate and they allowed me to pay 11 months up front to get a full year's worth of monitoring--so 1 month "free". If you are building a home or moving and need a security system I strongly recommend you reach out to Quantum Security and Innovations.

I was an IWATCH customer for five years. They were a small veteran owned family business and had…read moregreat service. Recently they sold out to a national conglomerate and I quickly became a number. It was a bear trying to get through to anyone that knew anything. I would continually get transferred from person to person to person and never got anyone that could resolve an issue for me. I always paid annually in advance and it was time for renewal. That said I migrated to another company that's family owned and couldn't be more pleased.

For several years, I had a security system provided by another company. My prior security system…read morewas 3g and outdated, and my prior security provider did not contact me about the 3g sunset in a timely manner. I decided to find an updated security solution with another provider. After looking at reviews for local security service providers, Iwatch Security stood out based on their consistently high reviews. I reached out to them in late Aug 2023 for an evaluation and estimate. I was soon contacted by a sales rep/advisor and we made an appointment within a couple of days. The rep evaluated my home and current system and prepared a solution with some upgrades (a doorbell camera, enhanced control panel, system controllable with phone app, etc.) and investment/purchase options. I accepted the system proposal and an installation was scheduled. The technician came and did a great job replacing my prior system with the new components. Wherever possible, he placed new components in the place of old components which minimized aesthetic issues. Afterwards, he efficiently went through the required forms, account setup, and other administrative tasks. He guided me through using the new control panel and app while also configuring some of the basic functionality. I have been very pleased with my experience with Iwatch Security.

Steve from creative wiring started a job and never finished the job or called us back. We tried to…read morecall him many times and he never returned our calls or came back to finish the job. We attempted to hire someone else to finish the job but no one would touch the work. We paid double to complete the job because we had to start over. This also put us behind schedule with other contractors during our construction phase. He was also halfway into completing the job. We were building a multi million dollar home at the time. We had no issues with all the contractors we hired to do work.

I'd agree with Josie, if you are thinking installing a home theater, home security system, sound…read moresystem or intercom system, I can't recommend Creative Wiring Solutions. While doing a home remodel Steve was there to bid the project and collect a substantial up-front check for the hardware. And after a few missed appointments he even showed up and did about 90% of the work. Of course, he collected a check for the balance and promised to be back with the few final items to complete the job leaving somewhat of a hot tangled cable mess hanging in the closet. And after six months and a dozen missed appointments (and family matters and illnesses and every other excuse imaginable) it still all hangs there in the closet waiting for completion. As Josie said, Steve will be there for the initial install and to collect your check but is horrible for service issues. They seldom answer their phone, and if you are lucky enough to get them to commit to an "appointment", be prepared for them not to show up. Follow up Report: After writing this negative review and receiving a call from Steve's wife (business manager for Creative Wiring Solutions) he promptly set an appointment to finish the work he started. He actually showed up on-time for the appointment he set and completed the work well.  Steve is a kind guy with strong attention to detail in his work. After this experience, I realized it was not his carelessness that dragged a simple job into a 6 month mess, but his massively in-demand services. He's completely over-scheduled and overextended without help. At the end of the day, I appreciate Steve's willingness to take responsibility for what happened and his desire to make it right. However, I don't think that writing a negative Yelp review to precipitate a response should have been required. Hated doing it, but at least my house is done now and I'm glad to post an updated review.

I researched this company multiple times over the course of a couple years to handle consultation…read moreand installation of a large 4k TV and sound system. I was looking for people with greater experience than Best Buy. Mark got back to me very quickly and we arranged to have Karl visit us for a consultation. Karl listened to all the details of what I wanted in my setup, offering plenty of feedback on what I might expect and need. (He also took a look at my network closet, but I chose not to do anything with it.) By the end, we had probably spent an hour or more together and I got an excellent plan that we decided to go with. When my TV came in, Karl offered to come over ASAP to do the work. He showed up right on time, bringing Jeff along to do the job. They created an entirely clean setup for me, with wires running through the wall, and were able to install electricity and relocate networking cables to accommodate the mounting location. They walked me through the physical setup and the TV settings I would need to consider. During the review of the TV, *they* found a flaw in the screen and immediately let me know that they would handle getting a replacement and be back as soon as it came in. They just completed that work for me today and we went through the same review. Karl and Jeff were both great guys. (We talked horror movies and the quality of blacks in the new tech.) And something more I appreciated: they wore masks while in the house, removed their shoes when they came in, and left my house clean. I will be calling these guys again when I need something done. I trust what they tell me and they deliver on what they say.

We hired Element Integration to mount some TVs and install additional speakers in our house. They…read moredid an awesome job and at a reasonable price. They always made sure we understood what they were going to do and where for any significant matter during the installation process. They also addressed a concern we had about a visible plug. They were thorough and cleaned up throughout. They're also nice guys and easy to talk to. Karl, Jeff and Danny are a great team and went above and beyond. Would definitely recommend them.

I was having issues with my WiFi signal reaching my entire house. I had two different companies…read morelook at it and they were stumped other than having to rewire my entire house. Then I called Dr. Video. He came ahead of schedule to scope out my problem and ended up spending 1 hr with me coming up with multiple solutions. Ultimately, he left and fixed my issue with a simple solution that did not require any wiring at all. I would recommend Dr. Video without hesitation and plan on calling him next time I need help. Thanks Dr. Video!

Look no further, this is your one stop shop for TV and Audio needs. My husband and I sought out to…read moreget a new TV and have it mounted so we bought from Samsung direct (with a three week delay in delivery) and then contacted RDU TV Mounting for a quote to mount it. Brenden ran the numbers for us and during that conversation, we discovered that Brenden also sells TVs, had that very TV in stock available and offered this very TV a few hundred bucks lower than Samsung. No brainer. We ended up canceling the Samsung order and had Brenden and his team deliver it, install it and mount it. By doing this, we eliminated the waiting for the Samsung delivery, the liability of it being damaged in transport and the hassle of bringing it into the house etc. Brenden and Nick did an amazing job. They are also both extremely knowledgeable in not only all things TV and sound, but also in the wifi space too, as they were able to hard wire and conceal all my TV and Ethernet cords in a jiffy. Impeccable work, superb quality. At first, we considered going with either someone from Thumbtack or a local handyman but are so glad that we trusted seasoned professionals that mount TVs everyday, to do this job. RDU TV Mounting, thanks for the exceptional work!

They came quick and did a great job mounting my televisions. I would definitely use them again.read more

Robert is a very knowledgeable and nice guy. He is also very fast at getting the job done. His…read morerecommended equipment was excellent and everything looks fantastic after his installation. Highly recommended.

A1 Installer does custom home theatre, electronics, home network and antenna installations. I was…read morelooking for someone to put up a high power HDTV external antenna on our roof, similar to a satellite dish. (The internal antenna just wasn't picking up all of the channels we'd hoped to get.) 1. REPLY TIME. I sent an email into them and they were back to me within 24 hours. Things tailed off a little thereafter, it took a week to get the next reply, but things moved in the right direction. 2. ARRIVAL TIME. They were late, but they got there. Wa-a-a-a-ay better than a cable company. 3. ROOF INSTALL. They put the antenna up on the roof exactly as asked. They did all of the right work, had the right parts and the job looks great. 4. IN HOME. They had to wire the antenna into our attic. From there they got it down to our home cable box, and out to all of the TVs. I'm very happy with the work they did. If they'd been on time and a little more responsive = five stars. The great thing is that I can now get rid of my cable and save $100 / month and still get good HDTV service.