Do yourself a favor and DO NOT waste your time with "Freezing Point Air Conditioning and its owner…read moreRafael. They are cheating scammers. The guy that came to my house the first time, whose name was Ricky, looked at the coils of the air handler and told me that they needed cleaning. But, when he went to see the condenser and noted that the motor wasn't running, he gave me a quote for that. When I asked him about the dirty coils he would not give me a quote. He said that cleaning the coils was very expensive. I even told him to give me a quote and that I would consider it. But, he still didn't give me a quote. I told Rafael (the owner) that I did not understand why Ricky would tell me that the coils were very dirty and needed cleaning and later he said that cleaning the coils was very expensive and he refused to give me a quote for it. I explained to Rafael that I had told Ricky that I wanted the quote in order to determine whether or not I wanted to authorize the work because if it was necessary as he had told me that it was, then, I wanted to consider doing it even if it was not the direct cause of the air conditioner not working. Rafael only said that Ricky talked too much, which by itself means nothing, and he did not expand on his remark. I now realize that Ricky just had a trace of conscience and did not want to charge me for cleaning coils that didn't need cleaning and that, as he stated, was a very expensive job. But, if he had not found the real cause of the problem, he would have charged me for cleaning the coils, even though it wasn't necessary, and he would not have had any qualms about it. I told Rafael that Ricky had first said that replacing the broken motor would cost me $400.00 for the labor (my air conditioner is still under warranty for parts) and that, later, he raised it to $495.00. I, also, told Rafael that when I asked Ricky why he increased the quote by $95.00, he said that his boss (a.k.a., Rafael) had increased it. (I was with Ricky the entire time and I did not see him in communication with anyone by phone or text.) I asked Rafael if he would accept a payment of $450.00 and he said that I could pay $450.00 if I paid in cash or with Zelle. I almost agreed. But, I decided that I did not like that because I could not defend myself if the job was not done properly. So, I told him that I would do it with him for the $450.00 and that I would pay with a credit card. He agreed. Rafael sent a different guy to do the work. I do not recall his name so I will refer to him as the tech. The tech removed the motor with the encasing attached to it and off he went, supposedly, to the distributor. In the meantime, I called Rafael and asked him if the tech could give me a photo of the receipt. He said that he could give me a photo of what they give him, but, it's not a receipt. I said that it would be fine if he gave me a photo of whatever they give him. Then, when the tech gets back, he asked me if Rafael hadn't called me and I told him that I had called Rafael about getting a photo of the receipt. At this point, the tech tells me that the Rheem distributor was out of my motor but that he had an identical one in his van that he could give me. I said that I did not want the motor in his van and besides that, I would have to pay him for it and I did not want to do that when my motor was still under the manufacturer's warranty. I asked him how he got the motor in his van and he said that he got it from another customer that decided not to do the work. A minute or so later, as he was putting the motor back in its place, I said that I didn't understand how someone can agree to do the work with a company and after the part is bought change his mind. At this point, the tech did a 180° degree turn and said that the customer did do the work with him and that "as a matter of fact, he had replaced all of the parts." I couldn't believe my ears. I told him that he had just said that he had the motor in his van because the customer had changed his mind about doing the work. The tech did not back down from his new response even though he had just contradicted himself in a matter of a minute. I felt like I was in the twilight zone and I also felt quite disgusted. The ease with which this tech shamelessly lied to my face was not only insulting but it was also repugnant. I did not say anything else. He put my motor back in its place and left. I know that asking for a photo of the receipt given by the distributor saved me the headaches that I would have had if I had let the lying tech install the "motor that he had in his van," which probably would have been a cheap and refurbished piece of junk. In turn, they could have used the stats of my condenser, which they had, to get a brand new motor from the distributor at my expense. Rafael and his company, "Freezing Point Air Conditioning," totally wasted my time with his and his goons skimming and conniving.

Do NOT waste a second dealing with this non trusting company. An extremely disrespectful owner who…read moreonly cares about money without customer satisfaction. He is at your home immediately when found through internet searches, to get your business, persuades to get a maintenance plan, then problems needing fixes with each visit, price gouges and no longer available after grabbing your money. I was no longer first on schedule after payment for service maintenance plan, he lied about my appointment time to replace BOTH inside and outside coils. I was furious as I lost needed income (esp for his high fees) while waiting for his techs all day to arrive. No apology, no compensation for my time and no response to my texts and phone calls. I knew he was available because he was communicating through his techs to me. But he went poof directly to me. I am writing this review as a warning to stay far away. I feel scammed by this business hoax. I wasted $4100 in one year to Raphael LAMBOY, the price gouger. No wonder, he prefers Zelle. I don't believe now there were huge problems with my AC and feel taken advantage of by this conman with huge fees. Save your time and save your money because Raphael will happily run away with it without any regard toward your customer satisfaction. He only cares about money. Period. NOT the customer.

The AC Guys were a pleasure to work with. The owner responded very quickly regarding the quote for…read morethe AC and dryer vents. Out of all the contractors that I've chat with, their price and service was very reasonable and transparent. He would also accommodate any question I have like having a smart thermostat installed (which I eventually did). Since we live in a condo building, the owner did the contact to the HOA to set themselves up for the service. The technician came in right on the agreed time and worked immediately. The great thing about him is that when he needed to use the kitchen sink, he even washed the dishes that was on it. The service took around 1.5 hours including the installation of the new thermostat. We highly recommend them for your AC needs.

The AC Guys performed duct work in our home. Incredibly responsive, on time, and reasonably priced…read more We would use them again.

RCI was originally recommended to me by my Condo assoc. I have been very patient and reasonable…read moreeven when they did not complete the final inspections on the new AC unit I purchased from them leaving it for six months and having to extend the permit due to insufficient paperwork. I expect to spend a few hundred a year in maintenance to keep my unit in good condition but it's difficult to get honest communications from RCI. Often not called back, estimates that never come and they make you feel like a nuisance for calling even after waiting weeks for a call back. I have left positive online reviews in the past, tipped my service technicians and promptly paid my invoices.

Called RCI due to my AC was not cooling. They came out and replaced the AC Condenser Fan Motor…read morecharged me $620 for the motor and 1:30hr of their time. The house is cooling and the problem has been resolved. Food for thought. Thank you

A friend's mom recommended Carvajal A/C after hearing that I was having issues with my a/c unit. It…read morewas blowing warm air and not working properly. I texted the business WhatsApp number and Alex responded right away. He asked me for my information and said he will send a technician at 9am. I asked about a diagnostic service charge and he replied right away. And at 9am, the technician showed up as promised! Usually contractors show up late in my experience, so this was great. The tech was professional, brought his own tools and equipment, took a look at my a/c, which is a ceiling unit. Then he went to the rooftop. After some back and forth, my a/c started blowing cold air! He was finished in less than an hour and explained what he did. After the service, Alex sent me a link with pictures of the work that the tech did. I appreciate that because they are honest. I had a good experience and highly recommend their service.

My A/C had an issue. After looking at different providers I contacted Carvajal A/C through YELP…read more From the initial contact to our last "good bye" the experience was fantastic. Alex responded quickly and kindly accommodated to my schedule (A+). Within a day, he and Ivan showed up. They rapidly understood the problem and knew what to do. They ordered the part for me, picked it up at the distributor and returned next day to fix the issue. Problem solved. The icing on the cake came about when Alex noticed my unit was still under warranty and volunteered to get the OEM part himself at no cost. That is, no cost for doing that favor to me and no cost for part. Carvajal A/C saved me $400 right there!! Both Alex and Ivan acted professionally, showed up on time and were trustworthy. Alex also kept me posted throughout the process with ease of communication. Just what a homeowner wants.

Centry Air Designs has come to our rescue a few times in the past year for our home and company's…read moreA/Cs. The response rate is immediate, the staff courteous and prices competitive. I highly recommend them! Follow me on Instagram @purvidacoach

TERRIBLE COMPANY. I…read morehired Centry Air Designs to install two new AC units in my condo in Miami Beach. The job total was $7,900. I paid them a 50% deposit of $ 3,950 on Wednesday July 27, 2022. They were supposed to install the units on Monday August 1, 2022. On August 1 I learned that they had NOT EVEN STARTED PULLING A PERMIT with the city to install the units so they could not do the job that day. They thought they could install the units without pulling any permits which makes no sense to me. They said they would get all the paperwork done and could do the install on Thursday August 4. On Thursday August 4 they again delayed and I found out that they STILL HAD NOT SUBMITTED ANY PAPERWORK TO EVEN FILE THE PERMITS. At this point it has been 9 days since I paid them and they lied to me multiple times saying they would do the job on a certain date and then when that date came I found out they hadn't even gotten started pulling permits or anything. On Thursday August 4 I told them that I NO LONGER WANTED THEM TO DO THE JOB and asked them to REFUND ALL MY MONEY. They said they would refund my money the next week. The next week I called them and they said the refund would be coming at the end of the week. On Friday August 12 I called them again and they said they would not refund me until they got a refund from the manufacturer for the air conditioners. I called them back again on Monday August 15 and they said they would refund my money that day. It's Tuesday August 16 and I STILL HAVE NOT RECEIVED A REFUND. Absolutely no work or service was provided to me. THEY HAVE LIED TO ME AGAIN AND AGAIN AND STILL REFUSE TO REFUND MY MONEY. I am astonished that they were trying to install two new air conditioners in my home without pulling permits at all. This is unacceptable and I want my $3,950 back.

Once again Pollux exceeded my expectations. We needed another ac vent in a room that gets extremely…read morehot every afternoon. They came in and installed it perfectly and it looks great! I couldn't be happier with the result. We have used this company before and they are always professional, very nice and do excellent work. Recently they also replaced a motor on the outside unit of an another house we own and did that the same day I called within 2 hours. They are the best and I highly recommend them.

Honestly best HVAC service we have ever experienced…read more Bringing them back to install our HVAC scenting machine.

I called to inquire about getting my AC fixed (on a Saturday night) and Ozzy text me within 5…read moreminutes and was at my door in under an hour. I'm incredibly pleased with his knowledge and professionalism. He went above and beyond to get my AC working quickly and I'm so grateful. If and when I ever need AC service again, Ice City is who I'll call.

I connected with Ice City here on Yelp. Ozzy was the first to respond, providing a straight, no-BS,…read morefixed-price proposal for my low refrigerant issur, that immediately distinguished him from the competition. My primary concern with service providers is the inevitable upsell; with Ozzy, that was non-existent. My AC had developed a refrigerant leak during a 95-degree heatwave. Despite a heavy workload of large projects, Ozzy was incredibly accommodating, kept in constant contact, and managed to squeeze me in. His work was focused, precise, and technically sound--the polar opposite of a technician who talks a good game but lacks the diagnostic skills to back it up. He knew exactly what needed to be done, executed the repair efficiently, and left the workspace spotless. I've reviewed the other 2 earlier Yelp reviews for Ice City, and am perplexed as to how they could be so inconsistent with my personal experience with Ice City, or with Ice City's 4.9 rating from 170 reviews over at Google (https://www.google.com/maps/place/Ice+City+Air+Conditioning/@25.6554871,-80.4031784,17z/data=!3m1!5s0x88d9c736b4b60817:0x477187a5d83fb0a6!4m18!1m9!3m8!1s0x88d9c7badd9c9fa5:0xf6f3ca0fee22083b!2sIce+City+Air+Conditioning!8m2!3d25.6554871!4d-80.4031784!9m1!1b1!16s%2Fg%2F11h4j_24m2!3m7!1s0x88d9c7badd9c9fa5:0xf6f3ca0fee22083b!8m2!3d25.6554871!4d-80.4031784!9m1!1b1!16s%2Fg%2F11h4j_24m2!18m1!1e1?entry=ttu&g_ep=EgoyMDI2MDUxMy4wIKXMDSoASAFQAw%3D%3D). I do note that they were old (one from 2023 and the other 15 months ago). There are all kinds of explanations, often the result of following the old addage of "you can't please all of the people all of the time", but sometimes for more nefarious reasons which I won't speculate about here, but most people understand how 'the game' is occasionally mis-played by people seeking an edge. Bottom line is this: If you want a professional who knows the trade and respects the customer, with a lot of other happy customers that have taken the time to post 5-star reviews, call Ozzy. He is now my first and only call for AC issues.

Really great service. They busted their backsides to solve my problem quickly. Excellent care from…read morethe top on down.

Misdiagnosed problem. Wanted to replace refrigerant lines leaving me with a leak in the coils to…read morereplace later. Two other companies pinpointed the problem. Another just added refrigerant and are not recommended either.