Mr Cook was the best! My Jeep battery was dead and he tested it to make sure it was actually dead…read more Not only did he make sure to find the right size and type (he had to run to the Jeep 3 times) he then swapped out the battery for me!!! Sooo much cheaper and more enjoyable than going to the dealership!

when i walked in i was immediately greeted by the workers they asked if i needed anything i asked…read morethem if they could help me with a few lights on my car the worker thomas told me they would have to look at it first and he looked at it while odis sold me my lights thomas took the time to actually take my head light out to put the new one in and as i waited inside odis had a nice funny conversation with me they were both very nice

Be warned! Scammers…read more110% Caught red handed several times for one friggin job, which they had to redo because of their installation, so instead they called Monroe and said they gave them bad parts and got new ones. That's Monroe's loss because the reason the struts were no good was because they left the giant stickers across the top of them and they couldn't seat to the car. I drove my sister an hour on the freeway twice with the car like this, steering all unsteady. They even tried to fake it like they fixed the struts and called me begging to get the car which I couldn't, only to call the next morning and found out it wasn't pulled in until then. So he was trying (desperately) to get me to pick up the car, (I'm sure with they had cut the stickers out, because it had never entered the shop yet. They put the struts in the next day when they arrived. Had I picked up my car Mike would have made up a story about me picking up my car I am sure and kept the brand new struts from Monroe, hoping I wouldn't notice in the few days left I had in my warranty that the car was still unstable. There was also a very serious problem with the rear axle which I know they had their hands on to put shocks on but they didn't mention it to me because they Cherry picked their work. This is how I first met Mike at the telegraph location. I have worked on cars at home, I'm aware of how much shops charge, and asked him for a quote. It was so long ago I don't remember specifically it might been a hub, but I recognize an "I don't want to do it" price when I see it. Later it turned out it cost half of what he had quoted me being the point. So I already knew the telegraph location was sketchy then they moved the sketchy guy to the Ecorse location so that makes me think that they're all sketchy and I'm done with them and I think anyone should be warned the same.

Not only did they hang up on me several times but the service here is trash…read more I called ahead tried to present myself and say hello and all I got was a "I can't even here you" followed with a click and a dial tone. This is the most unprofessional shop, looks pretty shady, and finally pathological liars. I came in for a simple service for my car and to make sure everything is alright. But it turned into a nightmare. I can hear the employees not wanting to work and even telling customers false information, I'm no mechanic but I do a lot of work with service shops and I am a car enthusiast myself. To tell a customer they need to change their fuel pump to be able to get more life out of the oil as well as fixing a thermostat doesn't seem pretty fair. Also telling customers that oil changes may take up to 3 hours to get done? Ridiculous. DO NOT COME HERE PLEASE SAVE YOURSELF! Someone needs to come in this place of business and make some big changes.

Hands down the best place to go. Excellent custom service. Very knowledgeable staff. Clean and…read moreprofessional installation! We will be back!!

Had my front and 2 side windows tinted, very professional, took very good care of me and my car…read more great quality and service

Went to this store because my drivers door panel came off and wouldn't stay on. A team member by…read morethe name of Tracy was a huge help with my issue. He was very nice and informative. He went above and beyond to make sure my door panel was back in place and won't come back off.

My 16 year old daughterWent there today for a battery for a ford escape. They got the battery and…read moreasked if they could install it for them. My daughter was told that they needed a specialist to install it with the special tools. My daughter left with the batt got home and removed and replaced the batteries with her wrench set. This is a crap way to run a business. Just say you are too stupid or lazy to do what you get paid for. Will NEVER recommend this place to even people I don't like. They got 1 star because I can't give 0

I drive to this Belle Tire from Grosse Pointe because they promise to get me in and out without a…read morehassle. Purchased at least 4 sets of tires plus other stuff for my wife's car and my own. They're very up front with what's needed and what's not. Good place and worth the drive. Beware of bad reviews. It's not always the business, there are a lot of unreasonable people in our society.

I like this location because it's close to my home but mostly for the excellent customer service I…read morehave received here. I have had Alex take care of me but all employees are very professional, forthright about estimates and services that are needed. I don't feel pressured, they tell you if the service is urgent or not and keep you updated on timeliness of completion. I was able to apply for Belle Tires financing program for 0% interest if balance is paid off in 1 year while I waited! The business is clean and neat, mobility aid friendly, comfortable seats if you wait, coffee is available plus vending machine. I highly recommend this location.

I had a loose piece of trim on my Expedition lift gate, so I went to a dealership to get an…read moreestimate to fix it. The dealership wanted me to make an appointment to come back and pay them $170.00 for a diagnosis. I told them that I believed some clips needed to be replaced and could I buy the clips from them and I would fix it myself ? The service agent said they did not sell the clips, but, they could sell me an entirely new trim piece that included the clips for $1000.00, plus labor if I wanted them to put it on. I declined. The next week I stopped at a body shop and got an estimate for $700.00. Crazy high for what I thought could be a simple fix. I declined. Later that month I was looking for a salvage part for mother's car. She needed a bumper after being victimized by a hit and run driver. I stopped by T&M Salvage just off Michigan Ave and met Simon and Shean. I found they do body work as well as sell auto parts so I had them check out my car and they gave me a very reasonable price to fix it. I took my car in and Shean worked on it for less than 20 minutes, installing 3 new clips. BOOM DONE !!!! EASY PEASY !!!! I am soooo impressed with Simon & Shean. It is so nice and refreshing to meet real, down to earth men, who possess the intelligence to fix things !!! Especially after dealing with techs, who can only replace parts for $$$$ and can fix nothing !!!! If you are looking for a part or fix on your car, and want an honest, intelligent opinion that makes sense, then go talk to Simon at T&M Salvage on Sheldon Rd, just off Michigan Ave !!!!!

They provide the best service in a timely manner! Very knowledgeable and friendly staff. Highly…read morerecommend coming here for all of your car needs!

Special thanks to Steve for his extra effort in confirming my part was at the location, and to Alex…read morefor checking me out promptly. Great customer service!

I have Purchased tens of thousands follars of parts for my 66, 69, 70 mustang and 68 c-10. The…read morecounter people are very knowledgeable and they generally have everything in stock. Only a handful of times they had to ship a part for free from one of their other warehouses which I had within A day or two. Returns and exchanges are hassel free I strongly recommend national parts depot

Brought a car here to get it checked out before purchasing. The mechanics were fair and checked the…read morecar out without bias. What was amazing was that they did it for free. The customer service was very friendly and I definitely would come back for service.

They are honest, knowledgeable, and do great work…read more Sometimes the line to be seen is a bit long as it is a first come, first serve situation. I have had breaks, exhaust, suspension, etc done at this shop and the price is always reasonable. Tom is a great guy and I have known him for years, all the other mechanics seem to do great work also.