I went to get a quote to fix my car. And their prices are a little too steep. I understand that…read morewestside orders high-quality OEM parts to do their jobs... But I went to Dave's transmission in Jersey City heights ,They got me the same OEM part and the labor was way cheaper. and they gave me a one year warranty on the labor and the part. I saved at least $150 dollars.. westside shop may be a good shop. but they're too pricey for me... But you should always do price shopping.

I've used this shop many times and they have always been honest and professional. highly recommend…read morefor automotive service.

Bought a tire from them last September, the tire threads rotted within a year and blew out on the…read morehighway because they sold me a 2014 tire in 2024.

Positive experience on a Sunday afternoon getting a tire plugged and a new valve stem…read more They were helpful and took care of things - and the price was incredibly inexpensive. Less than half of what I expected. I was quite happy. Looking at some of the other reviews - I want to manage your expectations. This is a small mom and pop shop and excellent for repairs like a tire plug. It does not have a nice waiting room, English was as second language (but we got along fine), and they may not have a huge stock of parts. I loved it - but I could see someone who was expecting a fancy setup or lots of parts on hand would be out of their element.

i went in to get my muffler welded and they pointed out some very dangerous issues. they explained…read moreeverything and worked with me on the price discounting wherever they could. they were kind, courteous and got the job down in 1 1/2 days. I will be back for all future issues. they've earned my trust.

I brought my car for a flat tire fix but I was not happy with their service. First of all, while…read morethey were trying to locate the small hole on my tire, I didn't feel confident they were proficient on what they were doing. Once they located and patched the hole, they left a large amount of excess tire patch (plug) - over 1 inch - hanging outside the tire so now it looks like I ran over a huge piece of gum. Very sloppy work. I would not feel comfortable bringing my car for something more serious.

The guys there are super nice. And work with you to get the best possible service at affordable…read moreprices. Highly recommend. The place looks pretty dumpy but don't be fooled. It in no way reflects the work done there.

I'm not local to here, was coming from Brooklyn to visit a friend in New Brunswick. Just got out of…read morethe Holland Tunnel and while climbing the Pulaski Skyway bridge the car (Honda Civic 5-speed, 2001, low mileage) started losing power and check engine light came on. Barely made it to a truck stop in a heavily industrial area, they said I'd find a car repair shop on Communipaw Ave. I came across Mike's Auto and boy, did I luck out with the right choice. Anthony and crew analyzed the problem with the computer (failing camshaft sensor), got the part, installed it, test drove it and got me on my way. Great expertise and service, fair price, and very helpful and personable people. They really got me out of a jam and back to Brooklyn. I recommend them without reservation.

Had great experience - brought in my car on Sunday. Made an appointment online but called ahead to…read morelet them know I'd be late, which they said was no problem. I used to go to Mavis in Jersey City, but saw good reviews at Bayonne Ended up getting my tire patched for $40, which was done in about 1 hour. Great job by the technician, and special mention to Khadija, who was at the front desk. Very kind service and I will be back for all my tire needs

Got 4 new tires and got car back with broken tire pressure sensors. Will never go back there again…read more Do not trust

On the recommendation of my mechanic, i came here for an "urgent" tire replacement the day before a…read moreroad trip. I didn't have the luxury of being picky, but they had me in and out in just over 30 minutes, at a reasonable price. Friendly service. I'll return whenever the tire gods are mad at me.

Great service! Was closest to where my car broke down so I was taking a risk pulling into an…read moreunknown shop. The owner greeted me in the driveway which was unexpected and great. Got my car fixed in a day and was consistently calling me to update on what they found, how much it would cost and when it was done. I will be using them again for sure.

Five-Star Review - East Coast Collision Auto Body Repair Center (Jersey City)…read more Unfortunately, my girlfriend recently damaged my car--a 2011 Mercedes-Benz ML 350 that I've owned and cherished for over 10 years. The damage wasn't major, but it was enough to require a body shop. I was extremely upset and, to be honest, very hesitant about trusting any repair shop. I had a few sleepless nights worrying that my car would never be the same again. Since I live in Jersey City, we drove the car (it was still drivable) to East Coast Collision, and from the moment we arrived, my anxiety started to ease. The first gentleman who assessed the vehicle--later I learned his name is Chris--was professional, calm, and thorough. The shop itself immediately impressed me: clean, well-lit, organized, and extremely professional. I'm 56 years old and have been around long enough to know when a business is legitimate. This place is the real deal. While sitting in the passenger seat, another gentleman came down the ramp, introduced himself, shook my hand, and personally moved my car. I don't know his name, but he carried himself like an owner or senior leader--polite, confident, and clearly someone who takes pride in the business. The whole interaction felt respectful and reassuring. When my car was pulled inside the shop, I saw the interior--and honestly, I was blown away. The place was lit up like a stadium. You could see every detail. There were several high-end vehicles being repaired, and everything looked precise and professional. This was not one of those shady, insurance-shortcut shops. This was top-tier, legit work. They sat me down, explained the entire process, and even coordinated an Enterprise rental seamlessly. At that point, I felt confident leaving my "baby" in their care. About a week later, I got devastating news from the insurance company: my car was declared a total loss. I was crushed. It felt like losing a family member. From what looked like minor damage--a scrape, a busted light, a bumper--the car was suddenly gone. I was in disbelief and honestly depressed. When we returned to the shop, we spoke with Chris and Marissa Riccardi, who I later learned are siblings and part of the family that owns East Coast Collision. Marissa stepped right up, took charge, and patiently answered every question we had. She and Chris explained everything in detail and made thoughtful recommendations--never rushed, never dismissive. I was stubborn and emotional. I wasn't ready to let go of a car that had taken me everywhere--Florida, Virginia, Washington D.C., Vermont, Lake George, Pennsylvania, Boston, and countless trips throughout the tri-state area. That car was part of my life. Chris and Marissa showed genuine care and empathy. They helped me understand the situation and made an incredibly difficult transition much easier. They even allowed me time to remove my personal belongings, knowing how hard this was for me. Because of East Coast Collision, I can now move forward and eventually purchase my next vehicle--something I honestly couldn't imagine doing at first. I give East Coast Collision in Jersey City a five-star, five-diamond review without hesitation. Hats off to Chris, Marissa, that gentleman who greeted me out front, and the entire team--from top to bottom. Even the atmosphere and cleanliness spoke volumes. Thank you for your professionalism, compassion, and integrity. I will absolutely recommend East Coast Collision to anyone who asks. @Thatdominicanlife YouTube-Instagram-Tik Tok

I truly cannot recommend this place enough. Ended up here after someone whacked my car while it was…read moreparked in my building's garage. East Coast was one of the places certified by GEICO and after reading reviews for some of the others, coming here was a no brainer. Happy to report that the reviews are all spot on. From the upbeat and kind attitude of the folks that answer the phones to the experienced and honest technicians that fix the cars, the whole team is just a pleasure to deal with. Most importantly, the car came back looking brand new and the pricing was more than fair. Needing bodywork sucks. Having to deal with shady and disreputable auto bodies makes it even worse, so save yourself the headache and just go here!

Well made product. Not test them yet.. the delivery to the UK was quicker than expected.. So far…read morereally happy. Vince in the U.K

Erasmo was a very nice guy. He fixed the ligths problems that my vehicle has and was very honest…read moreabout it. At first I was a little lost finding the place since its behind a warehouse and we have to go thru a parking area to get there but it was worth it. The price was good. I was also a little worry about living my car there for 3 hours and come back when they call me because Im not used to leave my car at mechanic shops specially when its my first time there... but I did it and I hope I dont regret lol ...