I go to O'Reilly Auto Parts as a last resort. They are higher priced compared to their competitors.read more

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

This branch is in the business of scamming people. They will life and say they fixed your car ,…read moreliterally 2 days later the car wasn't working and they wanted a $1000more . Thieves !!!!!! If you take your car there get ready for it to stop working soon . There mechanics are not licensed!!!!!

This place was terrible! When I called the day before, the manager, Troy, told me that I would get…read morea 25% veterans discount. He called me later and said that I needed brakes and rotors. When I went to pick it up, a mechanic named Melvin came out and said "we've got a problem. They couldn't get the caliper shut so they had to force shut and it broke. I'm going to have to charge you for this". I told him I wasn't gonna pay for it and he argued with me for quite some time. When the car was done, I said "you didn't charge me for that caliper did you? ". He told me no, and that I asked to see the bill and he told me he couldn't show it to me until I paid. After I paid the bill, they indeed charged me for the caliber and the maintenance to put it in! They also did not give me a 25% veterans discount! I also to say that the place was filthy! The bathroom was so disgusting that I just turned around and walked out! I've been a Meineke customer for 12 years but now I will never go back!

Had an appt to sell our son's car, and wouldn't you know it the battery was dead! Decided we didn't…read morewant to risk issues for the new buyer, so I called this Autozone to confirm they had a battery in stock and could install if we came up. Associate was courteous, said they had one for us and to come on up they'd get it installed in a few minutes. Sounded great. Once there though, it was a bit of a mess. They sold us a battery but then figured out they misplaced the tools to do the install. Sent us to the O'Fallon Autozone with the uninstalled battery and apologies. When we arrived there, we learned they sold us the wrong battery too. Luckily the O'Fallon store was a bit more on top of things and got everything fixed for us pretty quickly. Given the experience at the Fairview Heights store, probably won't return.

please bring back the manager you had before the remodel- she ran a tight ship- i check online for…read moreparts and it says yes its in store = in store fairview heights, i go up there and all the sudden nope, told its not in stock. If i go in it seems like mass confusion now, just saying train em up. also ? why have the only HUB on this side of the river if it dont have the parts? just wondering.

Listen, autozone isn't responsible for helping anyone with extraneous crap they bring in there. But…read more3 amazing employees came to my service when the threading to my radiator cap was stuck in my reservoir. It took them a good 15 minutes of work but sure as shit they got it out! They gave me some valuable advice and sent me on my way after a quick cry lol. Thank you so much to Ian, Joe and unfortunately I didn't catch the sweet ladies name before I fully embraced her in a stranger hug. Great store Great service Highly recommended!

Great service and want to acknowledge Shaun. He was friendly, gave good advice on a new battery…read moreand took the time to install it for me. Business's need more employees like Shaun who represent them well. Will return for my car needs.

Had to check battery in our 2021 Mazda CX-5. O'Reilly sales associate tested battery and confirmed…read moreit needed replacement. Was able to use store loaner tools to remove-replace in parking lot. Entire sales staff were very professional and friendly. Will continue to patronize O'Reilly's for my automotive needs.

I can not speak highly enough of this location. Today a young lady changed out my front headlight…read morebulb. She was so kind and compassionate to this stressed out consumer. Then, when i left my credit card behind she watched for me to return and ran it out to me. She was simply awesome! Client service at its finest.

Cole helped me today. What a kind and helpful young man. Give this man a raise! I love my…read moreneighborhood O'Reillys

Excellent customer service! Helped me through every need I had. They walked ne through every…read moreprocess on how to do and what to do with my car. I'd recommend this store to any one of my friends and family memebers!