We recently had a flat tire on I-64 when traveling to St Louis for an appointment. We called and…read morereceived service immediately. It was so nice to have such efficient and a great overall service experience. Thank you so much for helping us!

I've taken several of my cars here and I love this shop everyone is very nice and explains…read moreeverything that I need to know

Disappointed Two-Time Buyer - Radio Silent Until Threatened with a Return…read more I am a returning customer who previously had a great experience with Auffenberg, but their post-sale communication has completely deteriorated. I recently purchased a used 2015 Toyota Highlander. Within my contractually guaranteed 7-day return window, an independent multi-point inspection revealed a failing alternator, a bad battery an alignment issue. I contacted my sales consultant, Joshua, immediately to see if management would utilize their internal service department to address these electrical components to save the transaction. The dealership completely ignored my messages for days, hoping the clock would run out on my 7-day return policy. Only after I explicitly stated I was preparing to return the vehicle did I finally get a response. The used car manager's solution? They completely ignored the failing alternator and alignment issues, and offered the "goodwill gesture" of selling me a replacement battery at their cost. Shifting the financial burden onto a loyal repeat customer for a failing charging system during a trial window is an insulting way to do business. I declined their offer, kept the vehicle because the core engine is solid, and will be paying my local mechanic to fix it. They have officially lost a loyal customer's future business.

Purchased a 2025 Kia K4 in November 2024. Our car was totaled and then paid off December 2025. My…read morehusband and I regrettably went back to Kia Auffenberg under a time crunch to repurchase a new vehicle. Auffenberg refused to honor the price we paid November 2024 for the exact same vehicle, 1 year 2 months later. Mind you, this would be the 3 vehicles previously purchased from them, and zero care or consideration given. Not to mention, Steve- working at Kia, is the most unprofessional and rude sales person there. I would recommend working with someone else entirely if you even attempt car shopping. He doesn't air out after chain smoking outside, and he will call you stupid if he doesn't understand what you're talking about. He is not professional, and I would be embarrassed to have Steve work for any business of mine. Just because he can sell you a car doesn't mean it's worth the reputation Auffenberg is creating with people like Steve. With that all said, three separate and equally awful experiences with Auffenberg in 2023, 2024, and again January 2026. We learned our lesson - do not buy there or you'll be met with predatory practices. We were literally discouraged to leave a review unless it was good because it only directly affects the sales people who worked with us. Steve needs to be fired, and Auffenberg should really have better business practices. I hope our next brand new car purchasing experience is better than what Auffenberg failed to provide on three separate occasions. Our community deserves better!

Discount Tire is the BEST in the business. I moved here from Atlanta where they are the only place…read morei have trusted w my vehicles. The level of service and professionalism are why this will remain my go-to for future tire needs for all our current and future vehicles. Love the ability to have them service our tire needs indefinitely after purchase to ensure we remain happy and safe customers. No guessing games with the tread so you know what to expect. Peace of mind. This team of gentlemen at this location are all TOP NOTCH.

Appointment times do not matter. I had a 10 am appointment and sat there for close to three hours…read morefor a simple tire patch

I have never had a negative experience at this location! They are always quick and don't try to…read morepush unneeded services on you while you are there like other places. January is always the one who seems to help whenever I roll up for services and she is amazing. She always gives the best suggestions and makes sure you leave there feeling like you were fully taken care of. I love this location and will keep coming back as much as I can when needed!

Got a full synthetic blend change, fuel line treatment; and new whispers for less than $200! They…read morealways get me right, and I just bought this car with some high miles but I plan on keeping and restoring her. Thanks Valvoline

Please do not take your car here, especially your Tesla. Last year they completely messed up my…read morecar. The paint is awful, doors are not aligned properly apparently. I would never recommend them to anyone, not sure how they became an authorized Tesla repair center.

Diane and Brandi are so very friendly. Even Zachary. Very nice place. Right now they are taken care…read moreof my jeep and they keep me updated on things. I highly recommend Steve's Autobody.

Oil change was quick, easier and much cheaper that the dealer ship or Valeoline. Friendly staffread more

I have used Mission Accomplished two times for various reasons. They are very easy to work with and…read morehonest in their dealings with customers. They have proven to me that they care about their customers and their integrity is obvious. Most of us do not know much about the mechanical aspects of our cars. It isn't easy to find a repair shop that operates with this kind of integrity. Mission Accomplished has been that. I hope you do not need repairs, but if you do, give them a try. I think you'll be glad you did. And no, I did not receive any remuneration for this review. They are also in Belleville and New Baden.

I know a bad review of a used car dealer - how could that be possible??…read more Well this dealer lives up to the stereotype unfortunately. Saw a car listed on their website and called to confirm it was still available. Told "Yep we still got it." I asked how late they were open and told 6:30 but the car will be gone around 4:30 since the boss is driving it. Ok, kinda strange. I said I'll come in a little after lunch time to take a look at the car. Showed up at the dealer at the time we agreed on only to find the car I wanted not on the lot - when I asked where it was I was told "the boss took it." Clearly not happy that I had driven 30 minutes round trip to see this car, I said "kinda hard to sell a car when it's not on the lot" All I got back was "Yep." No I'm sorry to inconvenience you....or can I take your contact info and let you know when the car is back so you can come see it...or heaven forbid sorry we wasted so much of your time how about we bring the car to you to look at when we get it back.... Well as I said there's a reason used car dealers and the sales people that work there get a certain reputation...and these guys earned every bit of it in my book...never gonna do business with these guys...not that it's that much of a big deal, running their business like this means they won't be around for long in any case. Take your hard earned money and spend it elsewhere...I know I will.

The guys at Auto Soulutions are nice, fast, and friendly. I will do business with them in the…read morefuture!

I have brought four of my BMWs to Newbold for service over the last 10 years, and the service…read moredepartment has always been outstanding. Recently, I had the opportunity to trade in a vehicle for a pre-owned X1. Patrick and Ben were amazing and provided a deal that I am very happy with. Thank you, Wayne

Great dealership and an easy location to get to right off the highway…read more It is a smaller dealership with a lot to offer. I say smaller because sometimes the larger dealerships are overwhelming, but they did not have that feeling. The staff members were all nice and did not pressure you. I offered drinks beverages anything while you waited.