Felt like I've been scammed. Will not be going back or recommending. Towed my 2013 Mazda 3 here…read moreback in July because it wasn't starting. Was told it had "jumped time" and needed an entire new engine replacement or they could trash it for me. Towed it home and got a second opinion. Absolutely nothing about the engine was showing up with a diagnostic scanner and turns out only needed a sensor replaced. I literally paid less for the sensor part than what Motorworks charged me for a diagnostic fee. Car is running again without an engine replacement. I feel like this was either fraud and or incompetence.

I have all 6 of my cars fixed by Chris and Drew. They have always done excellent work and I will…read morenever go anywhere else!

My family has an extensive car collection which is probably why we dont have money for a private…read moreplane for me; regardless, we brought many of our cars here recently and ROBERTO was top notch! He was SO kind, professional and most importantly extremely knowledgable with the cars; whether they were vintage or otherwise. Thank you ROBERTO!

The biggest issue I had with this dealership was the way I was treated as a customer. Rather than…read morefeeling valued, I often felt dismissed when I asked questions or requested updates. Several interactions came across as rude and unprofessional, which made an already frustrating situation much worse. Everyone can have an off day, but customer service should remain respectful and professional at all times. Based on my experience, I would not return or recommend this dealership.

The store itself was wonderful and helpful. However the part they sold us was defective. i have…read morebeen referred to Dept. of Customer Success, Executive Division. Cmmunications in progress. ------ 1st Advanced couldn't tell us specifically which alternator we needed for our van so we bought two to the tune of $1300+ (with intention of returning unused one) and went to a garage we found in the area (we were on a road trip starting our vacation, so didn't know anyone in area). The garage took us in and did the repair. We were so thankful to be on the road that we paid him cash and headed out. Unfortunately lost the receipt. Wasn't really planning on needing it. Lesson learned! Initial breakdown did not have to do with Advanced Auto Part. And we made an assumption that the part(s) we purchased would be good. for the price...maybe should be lined with a little gold? 2nd on the way home. SAME PROBLEM. This did have to do with Advanced Auto part. Alternator was bad! so now we're in NJ and have to find some help. We eventually did find a repair shop that could help us, but not until the next morning so we were stuck overnight. Not their fault, i put this blame on faulty part as well. So the alternator that we purchased from Advanced was no good. Shop replaced it with a NAPA (where they get their parts) and the cost of the alternator was 1/2 of what we paid at Advanced, although the labor was double what we paid the first time. This garage told us that NAPA will stand by their product and if something like this happens they will reimburse for additional labor as a result of THEIR BAD PART. So I called Advanced to see if they'll do the same. if the part they sold us was good we never would have been delayed getting home and having to pay even MORE labor to reinstall another alternator not to mention the towing fees to get the van to this garage. They did refund me for both the alternators that i purchased. the bad one and the additional one i had to purchase. now i'm tyring to get assistance with the added labor we had to dish out. Stay tuned... i am hoping to be able to update this review with a positive note.

Wonderful service. Needed a rear wiper blade for my RAV4. Flavius is the best! He helped ensure I…read moregot the right one and installed it. Highly recommend this store!

Just wanted to give a big fat thank you to Auto Kingdom LLC; I had a really scary thing happen with…read moremy brakes completely giving out today. I had my car towed there after speaking with them last week about potentially doing the brake job (my fault completely for letting it go so long) and I called on my way from the tow trunk; they were so kind, I arrived by 11:30 and they had my brakes and rotators fixed/replaced by 3pm! They also offered me a military discount when they saw the plates on the car of the family member who dropped me off (retired marine). They turned a really awful day into a win and for under 1k with quality parts and service. I will never get brakes and rotor service anywhere else. Really well priced too. They've definitely earned a new customer for my future needs and were a silver lining in a scary day. Todays lesson- don't let car stuff go! I got lucky but almost didn't!

I flew into Charlotte for Thanksgiving with a side mission: find a truck and drive it back to…read moreMaine. Pretty simple plan. As soon as I got my rental car, I started making calls. My first stop was a Volvo dealer who assured me they had the truck I wanted. Fifteen minutes later, after actually driving there, I was told it had been "sold yesterday." Not a great start. Then I called Auto Kingdom -- and the contrast could not have been sharper. Right from the first phone call, everyone I spoke with was friendly, relaxed, and -- importantly -- straightforward about the condition of the Honda Ridgeline I had my eye on. No games, no mysterious "just sold," no pressure. When I arrived, Michael met me and immediately struck me as someone who genuinely enjoys people. Knowledgeable, yes -- but also friendly in a way you don't see much in this business. The whole process was refreshingly simple. We talked, I looked over the truck, and maybe 20 minutes later the paperwork was done. No drama, no surprises, no last-minute upsell. Driving the truck all the way back to Maine, it performed flawlessly the entire trip -- though frankly, it's a Honda Ridgeline, so I wasn't expecting anything less. All in all, Auto Kingdom made the experience easy, honest, and surprisingly enjoyable. I'd absolutely buy from them again... As for my Thanksgiving? Great -- but more complicated with family drama. Four and a half stars! :)

Great, honest family business. Before 2019 it was a bit expensive for me. But after inflation…read morehappened many businesses raised their prices. Knecht's kept price increase at minimum and now very competitive price wise. Put it together with quality of service and you got a winning business all around.

went in early tuesday morning for a walk in emissions test and was in and out. have been coming…read morehere for years for emissions and other car troubles. knecht's is always reliable and the staff are very friendly and helpful.

Talk about disrespectful! I have a rental from Enterprise…read moredue to a recent fender bender. So people from this location call me from car sales and when I kindly thank them for their offered services but I already have a dealership and lender, the man on the phone starts harrassing me with "oh, so what, you've already put a deposit on a car or?" and when I say yes to quickly end the conversation, he says "OK boss whatever you want". Talk about representing sterotypical car sales people to the letter. I've never been talked to like that.. On a 9 AM work-day phone call! I will never dream of using these people services and will advise others to avoid their disrespectful way of running a business. I've had far better luck dealing with Premier Subaru in Branford.

We were very pleased with our experience! ( Milford , CT )…read more We were lucky to have Nancy help us find a car . She was awesome , very friendly , easy to talk to , treated us with respect , great customer service and not pushy, like your regular car sales person. She took her time, answered all of our questions & was very patient. When we decided on the car we liked, Nancy ran the numbers for us and gave us a full breakdown of prices & options to choose from . She never made us feel pressured into buying a car, but simply supplied us with the info. Enterprise took care of everything. Did I mention quick walked in @ 10 am was out the door by 11:45 with a new car ,registration & plates . Doesn't get better than that ! :) We will definitely recommend this place to others! A big thank you to Nancy for your help ... You are simply the best .

I just brought a car I recently purchased in for expected work. As always, they are so…read moreknowledgeable, fair, and a pleasure to work with! Car is perfect now.

Very honest and reliable Love my 2006 Honda CR-V and they…read moretreat it like it's brand new Never overcharge me

Great customer service, quick and efficient. Second time working with this company, first time was…read morea starter and this time was problem solving an issue with key fab and door locks. He resolved the issue quickly with a solution at a reasonable price was over satisfied both times. Thank you for the great work. Appreciate you man!

I bought my girlfriend a remote starter for her birthday, and the install seemed a bit more…read morecomplicated and risky then i had planned. I brought the unit and car to them and they gave a fair price for install, and were happy to go over everything we needed to know about the remote starter. I will definitely recommend their service.