Trent is a boss. In and out in 5 minutes for a new battery and replacement. Knowledgeable and great…read morecustomer service. Get this man a raise and into a leadership position!

I would give this place 100 stars, if I could. They truly set a new standard when it comes to…read morecustomer service and I have always had the most positive experience with them. When I first started using them, my Honda Pilot had 225k miles and they could have easily taken advantage of my ignorance when it came to mechanical knowledge; however, they never tried to oversell repairs or charge me for a quick mechanical check-up before a long trip like the shops in the past did. The pilot needed a few repairs over the years, but 'she' just hit 310k miles and is still going strong. I recently took my 'new' 2014 Honda there to replace a bulb and they only charged me for the part, no servicing fee. They answer calls and questions with so much patience. Huge kudos to Skyler, he is always so helpful. They truly are an amazing crew and I wish more of their happy customers took the time to leave a review. . . They really deserve all the service business in Chatt.

Brought my car for the first time to this Toyota dealership for service. It was very easy to make…read morean appointment with a representative over the phone. Upon showing up, the service rep that assisted me, Mr. Andy P. was very attentive. He looked at the history of my car services and was able to determine what needed to be accomplished during this maintenance service. He was extremely professional and very pleasant to work with. I did end up staying and waiting for my car since I live about an hour away, and the waiting room inside is extremely comfortable. Tables and chairs were nice, I was able to work on my computer while I was waiting. The facilities are great, and all of the personnel I came in contact with, including Ms. Angelina C. were exceptional.!! Although this dealership is approximately one hour away from my home, it is absolutely worth the drive. The service is fantastic, they don't try to find needless "issues" with you car, don't overcharge for services....and I can't say enough about the representatives here! When my car was done, and he walked me out and thanked me for my business. What a fantastic place!!

orrible, absolute clowns. They managers are rude and they reach out and assume they know and speak…read moreout of ignorance. I had been reaching out about a vehicle and was told this dealership had one and try reaching out. I reached out and was told the vehicle was showing reserved as today and when I asked why because I had been reaching out for a few days and then the story said it changed to it had been reserved for a while, Ok fine I get it. Just did not understand how or why the story changed. That being said it made me upset, then I get an unsolicited call from their used car manager Joey was outright nasty, "he wanted to clear up any inconsistencies" then gets rude when Im explaining what happened and keeps saying we've been completely transparent about this, instead of actually listening to what I was saying. I WAS NOT trying to get them to sell me a vehicle that they had already promised to someone else., and I did appreciate the way he spoke to me like I was expecting that cause I wasn't, but he was very rude. I attempted to call the store and speak rio GM and asked for him, but then the new car manager Mike gets on the phone and what a joke, I asked if he knew the situation and he says yeah you want us to sell you a Tacoma, I said no he says a Tundra and I said no, he says ok what car , and then says you want us to sell you are car we aren't to sell you. I said no and it was obvious he was trying to take a call and didn't know the facts because he didn't even know the kind of car I was calling about and he raised his voice on the phone with me and started speaking nasty to me so I hung up on him. I had been going to this dealership for service as they are my local dealership and I've had Toyota Camrys and 4 Runners all life. This has lost you a regular customer, not because of a misunderstanding over a cars availability but because of the way your management team speaks to customers when they assumed I was calling trying to get them to sell me a car that was promised to someone else. That's not why I was calling, so dont assume. I was trying to figure out what happened but because you assumed I wanted you to sell me the car you automatically started the conversation in defense mode and on guard instead of being open to discussing. You've lost a regular every day customer too

Way overpriced, could have bought three pitman arms (same brand and part number) for that which he…read morecharged me for one. The mechanic/owner also put a dent in my driver's door, no doubt when he opened it in tight quarters, when putting truck on the car lift. The truck needed washed and it was easy to see the damage had just been done, the paint being scraped off down to bare metal, which was clean. From my experience, the following words describe Doyle's alignment: Overpriced, careless, unprofessional, and unfriendly. Avoid this place!

Absolutely horrible customer service! I called and he lectured me on not knowing something (I am…read morenot a mechanic). When I asked questions he said I was acting as if he was a liar. Then he went into how he had been a mechanic for 30 years. It was all so mean! I would never give my money to someone who treats customers that way.

I had flowmaster 40's put on my Lincoln mk Lt. I wanted something subtle and Michael said " trust…read moreme you'll like it" they finished but did not call me and the end result sounded factory. As far as I'm concerned they ripped me off by $350. Fkng a holes.

Went to maxi in red bank over the thanksgiving week while out of town and needed a new water pump…read more Upon initial contact the gentleman was nice and worked me in since I was close to the shop. When I arrived the gentleman at the front desk was bothered by the fact that I was dropping it off and once I told him I had already spoke to someone that was going to get the car in and do the repairs, he reluctantly took my keys. My wife calls to check the status 4 hours after drop off just trying to come up with a game plan as we were over 500 miles away with no other transportation. The gentleman the. Told her it would be close to closing or a little after, so I got there at closing and buddy that mechanic didn't even let me finish speaking before he started being a complete jerk. The family that took me to drop me off, went in with me and left just as floored as I was at the way they began speaking and treating us. The morning after picking the car up at 10pm the night before, I checked the pieces under the hood to find everything they touched had been broken that was brand new when I dropped it off. Was finally able to speak to someone after providing proof from a local to me repair shop that even stated the issues were a result of the damage. The establishment refunded me for the labor cost that we paid to have them screw our car up and then had the nerve to blame everything on the mileage of the vehicle and my rudeness was the cause for the issues we are having. I requested they pay for the damages they caused to my vehicle and they have ignored me since then! I would not recommend this business to my worst enemy. They are a joke and will come up with every excuse to not be held responsible for their crappy work. I have pictures of everything and if I could post them here, I would! Beware and ask around before using them because I have already heard of two local people that I know of in the last little bit that have gotten their vehicle back messed up and they refuse to fix the issues they know they have done wrong. This place is a joke that preys upon honest people that need car repairs! Don't use them!! I understand everyone has things going on that can complicate their day or make for a long day but that is life and no excuse for poor service and work with no quality at all.

Great auto parts store. They will honor their lifetime warranties on parts they sell you if problem…read morearrises. I know this from first hand experience, believe me. Great service too as they took care of me professionally. They really helped me out today and asked no questions. They deserve a solid 5 stars from me by all standards. Their parts are true quality at a reasonable value price. You can save a lot of money just by buying the part you need for your vehicle and installing it your self. Overall, labor to put parts on can costs a lot more than just the part itself. Save money by being a do it your self. They will even loan you tools to put on your parts at home. The tools can be kept up to 48 hours before having to bring them back. The workers here are very knowledgeable and friendly yet very customer service oriented.

This is the only parts store I go to. They're always nice and helpful and go out of their to ensure…read moreyou are satisfied with your purchases. If they don't have what you need in stock, they can usually have it for you later the same day or the next day. And last but definitely not least. If you find a part cheaper at another Store, they will price match, and they sell you the right part the first time cutting out unnecessary return trips.

These guys are the best! I have a 2021 Subaru Outback…read moreoverlander. These people are subie people . Had break and rotor work done. They are fair and informative. I highly recommend. Thank you Chris and Scott!

Great friendly service. Although they were short staffed they changed pads and rotors within an…read morehour. Test drove the car and explained to me what to expect for the first 300-400 miles. Lifetime warranty on the pads. I'm not sure if they are cheap compared to others, but I feel that I got a good value for my money. Can't really understand the 1-star reviews, my experience was extremely good.

I called this morning and spoke to the GM Jason, explained what was concerning with my vehicle, and…read morewhat I needed. He was super attentive on the phone and told me to come in straight away. I didn't even have an appointment & when I got there- they took my car back and started investigating. This only took about 20 minutes when Jason came out and showed me what was wrong and what things they could do to Make it better. The one thing that I can appreciate so much is how he didn't try to up-sale anything or force me to get something done. He was very professional, showed me pics from his phone that showed where my possible leak was, and explained what options I had to fix it. Everything was done and completed in a jiffy & could not be more thankful!

Amazing service ! The car broke down with a broken coolant hose on our Bmw X5 and Maxi was able to…read moreget the part in 1 day!! Great customer service! Thank you Maxi . Highly recommend this place.

Outstanding service, quality save price. I am new to the Hixson Tennessee. I will gladly be driving…read moremy vehicle to get all service and repairs at Christian Brothers Automotive.

Excellent service! I had an oil, air and cabin filter change. I highly recommend them!read more