I came to this shop last week and paid over $100 to fix a supposed air leak in my tire. Three days…read morelater, my tire light came back on. When I stopped by, the tech said my tires were leaking again due to nails -- which they already knew about the first time -- and claimed they'd now "plug them." I assumed they were correcting their mistake. Instead, without any warning, they slapped me with another $70 charge. When I politely questioned it, the man behind the counter snatched my receipt, ripped it in half, threw it at me, and screamed, "You bitches think everything is free," followed by calling me a "dumb bitch" and telling me to "get the f*** out and never come back." As a woman alone, I felt completely disrespected and unsafe. No customer should ever be spoken to that way -- period. Their lack of professionalism, integrity, and basic decency is disgusting. I will never return, and I strongly advise anyone -- especially women -- to avoid this place at all costs.

Have had multiple trucks customized here over the years and always worked with Steve, nothing but…read moreprofessional and the work done every time exceeded my expectations. Prices are fair and Steve will save you money where he can. They even do the dealership upgrades for my local dealership. Next truck will be going to them as have my last 3. Highly recommend S&M Truck world.

My roomie tipped me off that I could come to AutoZone and have my check engine light diagnosed for…read moreFREE. Sure enough, it coded for an Oxygen Sensor which means I won't break down on the side of the road. Good to know. I also bought wiper fluid.

Our car battery died, and we needed a replacement. Justin assisted us with the battery replacement…read moreand even took the time to teach us how to do it ourselves. Despite being the only one managing the store and juggling multiple customers, Justin was incredibly helpful and made sure to give us the attention we needed. We really appreciate his dedication and positive attitude. Thank you, Justin, for your outstanding service!

Terrible customer service. I bought some items and after ringing it up the employee became more…read morerude and I finally ended up returning everything right after the purchase because of the rudeness.

Customer be aware! This store will try to scam you out of a new battery if it is still under…read morewarranty and it's faulty. They employees here are extremely rude including the manager. STAY AWAY! If I could give 0 stars I would.

My recent experience at Mercedes Benz of Clearwater was top notch! Jim Hensel was very attentive…read moreand took his time to show me several models I was considering and I was able to test drive each. The buying process was very easy and when I returned to take delivery of my vehicle it was placed outside front and center with a huge bow! It made me feel very special! After the paperwork was signed I was met by Denis who explained all the features inside and even connected my phone to the car. Afterwards Jim took me over to Service and introduced me to one of the Service Advisors and showed me around the waiting area. My car buying experience was seamless and I highly recommend Mercedes Benz of Clearwater!

I drove a demo at the other MB in Tampa - shared my build details and then they never called me…read moreback and didn't seem too invested in me purchasing a car from them. Naaman was my sales consultant at Clearwater and he did a top tier job. I called Clearwater - got connected with Naaman - he took my order and deposit over the phone. He followed up throughout the process, tracked delivery and sent pictures of the car when it arrived. When I came to the dealership to take delivery - I traded in my car, signed paperwork, transferred plates, walked thru the features and out the door in less than 2 hours! All in All - very painless. He also followed up post purchase. I drive an extra 20-30 minutes past the MB @ Tampa to get my car serviced in Clearwater.

Excellent experience so far with this dealer. I have a 2017 Jeep Wrangler and I went into the parts…read moredepartment to get engine coolant since I was low and the fellow behind the counter mentioned color...purple...which threw me off because mine doesn't look purple. He and a tech who was standing explained to me about the differences in MOPAR coolant and advised I get a flush. I popped across the lot to the service lanes and was greeted by very friendly people, Briana and Conner, who were both very helpful, very pleasant and cheerful. He said he thought I did have the right coolant in my vehicle even though it wasn't purple (apparently it can change color over time or come out of the factory in a different shade) and even went and double checked with tech. Just to be safe I went ahead and did a coolant flush and it was easy to make an appointment and they had it done about 40 minutes after my appointment time.

I still haven't received my car tag after four months. Communication has been extremely poor. They…read morerarely return calls, and when they do, they've tried to blame us for not responding to "numerous" calls or emails, which simply isn't true. I've purchased many cars over the years, and this has been by far the worst experience. I would not recommend this dealership.