Advance Auto Parts

After a 3 min wait on hold a guy came on the phone said I had to pull my own part then hung up on…read moreme.

ATEC Transmissions

4.0

I had my Daughter's car there on the recommendation of another shop due to a transmission issue…read more After being charged $293.63 I was told that it would be best if I took it to the dealership. I decided to take it home to a shop I know and trust, where it was determined to be a broken wire in the OSS harness. Found and fixed with total cost under $250.00. Not a huge fan and feel a bit ripped off. You get what you pay for by who you can trust. The two stars are only due to politeness of Randy but not for the service. Good Luck!

I purchased a vehicle with a faulty transmission. I took the vehicle to VW of Orchard Park, paid…read morethem $100, and was told the car was in great condition. Turns out 1 month later, the car needed a transmission. It would have costed me $7,000 if I went to VW of Orchard Park. But I didn't trust them, so I took it to ATEC Transmission. They took care of me, and gave me a very reasonable price. If/when things went wrong with other parts of the car, due to a new transmission, they took care of it for me. I recommend them highly!

Auto Zone

4.0

(4 reviews)

Just stopped for brake fluid I usually goes someplace different but this one is closer Everything…read morewent smooth because workers here usually scurry away and I found my own brake fluid by myself then I was asked if I needed help when I'm holding my purchase

My downstairs neighbor had an issue with a spark plug on his 2010 Chevy Silverado 1500…read more He had the old plug out but could not get the new one in. Keep in mind it's been mid 20's and windy all day making it harder. Just could not get the plug lined up and threaded properly. It's hard to see the plug hole due to the low location and lack of a direct eye line. When I got home I tried for 20 minutes but also could not get it lined up and started. Enter Pat and Jack Pat: the plugs doesn't go in perpendicular on that engine it's a slightly canted towards the firewall. Jack: try reverse until you feel a slight click as it seats then reverse socket wrench and tighten it down. Maybe this is all common knowledge for auto buffs but I didn't know and also I watched several YouTube videos which were useless. With these two tips I got it in the first attempt as soon as we got back home. I've always had great experiences at auto zone stores. To top it off they give a 10% veteran discount. Much appreciated all around guys. I drove him to a competitor auto parts store to ask for tips getting the new plug in without cross threading. No help. Stopped into this autozone and asked the same questions.

DeLacy Ford

2.8

(49 reviews)

I came because I was nearby and looking for a new car. This was an impulse stop though. Ford…read morehadn't really hit my radar. Drove one of thier smaller suvs. It was a very nice car. I really liked the sales team. They were pleasant and knowledgeable. The showroom is large, but there isn't a clear "reception area" so you may wander a little at first. the followup from the sales team and the internet team is good without being annoying.

Let me start by saying, for the better part of 10 years, I was DeLacy's biggest cheerleader…read more Sadly, no more. My car died on the road and I had it towed to DeLacy Ford Elma. I didn't hear anything - or receive a return call for three days. After having my partner stop in and ask what was going on, we were told they had found that they needed my second key fob to "finish their diagnostics". They apparently knew this for 2 or 3 days, but no one ever called to tell me. This was on a Saturday. So, if we hadn't stopped in it would have been Monday until we heard anything - if then. When we arrived there, the gate was open and my car was sitting unlocked. Anyone could have gone in and taken or destroyed anything they wanted - seeing as no one questioned us when we drove right into the gate and up to the car. Upon entering the dealership, the first thing I was told was that no one knew what was going on. They called someone and I was told I needed a new key fob. (almost $400) Then they said I needed to replace the relay (for the antitheft system) They said that's why I needed a new key. Not true. They Could have replaced the relay ($119) and reprogramed the current keys to communicate with it. I was told this (after the fact) by 3 other mechanics and looked it up online as well. I called every single day from the second day the car was there, but no one ever returned any calls. So, what could I do? They had my car and, so far, a bill for $200 so - Once I gave the ok to order the (unnecessary) key and install the relay, I didn't hear anything for 2 more days. Even though I was told I'd get a call "later that day". When I Did finally get hold of someone, 2 days later, she told me the car had been done the day I was waiting for the return call. By now it was later on a Saturday, So I had to wait until Monday to get my car. It's not running as smoothly as it used to (seems to want to die every time I slow down) But I no longer trust DeLacy Ford. I feel they charged me for a key I didn't need. I also feel their lack of communication, poor service and (to put it kindly) less than completely truthful behavior calls the trustworthiness of this dealership in serious doubt. Quite a turn-around from their previous service.

Jan-Cen Motor Sports

1.0

RUN AWAY!!!!!!!!! Took our ATV there as they are…read more"authorized" Arctic Cat repair center. What a joke! They were supposed to fix the starting issue and diagnose the error codes. After three weeks and over $800.00 later....... We were told it was the battery!!!!!!! These guys just want to get you in, Jack up the bill and collect big time. Spent all summer with starting issue, with their new battery that didn't solve the issue. Forget trying to get the manager to call you back, he takes no responsibility for his lousy service dept. Not a happy customer at all but then again they don't care, they have my money. Talk about taking advantage of senior citizens.......

From the owner: Established in 1958, Jan-Cen Motor Sports is a 60+ year old, 3rd Generation business with 37 years…read moreas a Polaris Dealer. Our heritage was built on high performance and race engine building, which continues through today with Jan-Cen Engines holding NHRA and IHRA Championships and World Records. This passion for motor sports resonates throughout the business, ensuring you find yourself on the right vehicle to meet your needs and budget.

Valu Muffler & Brake

3.5

(8 reviews)

Had a leak in pipe from cat back guys cut out bad and had me back on road in my wrangler for less…read morethan expected great guys I'll be back for other repairs Also was Saturday with little Wait with appointment

Just had a new muffler installed on my Jeep Liberty 2010. Great price and service! In and out in 40…read moreminutes. Dave did a great job! Very friendly!

Forest Automotive

4.8

(43 reviews)

I can't recommend this place enough. The most laid back, helpful, and honest mechanics you'll find.read more

I have been going to Forest automotive for about four years now, and I have nothing but positive…read morethings to say. They are incredibly honest, diligent and communicative. Highly recommend!

Walczak Auto Service

3.9

(15 reviews)

My review is not based on quality of service. It is based on the quality of the employees who work…read morethere. I was teaching a new student of mine to ride (motorcycles). We were on French Rd. at the front of the line waiting for the red light to turn green. The light changed and as we were making our left onto Transit Rd. He took a spill and took me down with him. Dennis and Jeremy came running out to help before we had even stood up. That might seem like a thing most people would do but actually, sadly they don't. But these guys did. So thanks, guys :)

Service was excellent. I was scheduled right away and repairs were prompt and affordable. Would…read morerecommend highly.

Dr. Huggs Car Wash

3.7

Change machine on left side slot took $10 from me tried to contact owner so far I haven't been able…read moreto reach $10 just fell straight through machine bad experience

Cheapest car wash around that you can do yourself. You could do a better job then Delta sonic for…read moreless.

Buffalo Junk Cars

I called them this morning about picking up a hunk of junk that my fiancé bought…read more The guy was very pleasant on the phone. He asked for details about the truck & he said he'd give me $200 for the truck. He said it would be between 10:30-11am. I went to my mom's & waited for his call. I met him down the street , he came, removed the plates in 20 seconds, took the title, gave me my $200, yes I say MY $200 and I came back to my mom's. He was very quick, and it was a lot smoother of a transaction than I thought it would be. Ty guys !!

From the owner: We Buy Junk Cars for More; Payment On The Spot, Best Customer Service In Town…read more We are looking for junk cars of all kinds. Any vehicle with a dead engine, bad tranny or old battery is worth good money. All trucks, cars, vans and suvs running or not are paid on the spot. Junkers and clunkers of all shapes and sizes are wanted in this market. Vehicles that are still running may bring a little more money especially newer models. Large trucks, small trucks, 4 cylinder cars, 6 cylinder cars, 8 cylinder cars, Huge vans, minivans, conversion vans, suvs , 4x4, 2 wheel drive, rwd, fwd. All vehicles are paid on the spot. Always a free tow. Let us help you remove that unwanted car and make some cash in the process. Feel great about auto recycling!

Immaculate Detailing

(4 reviews)

Truly deserving of the highest praises; a world class experience with the most passionate team I've…read moremet. Brian and his colleagues at Immaculate are what I would call "Master Detailers- the results they provide far surpass anything I've personally seen in the automotive industry during my 15 years in it. He has detailed four cars for me now, and each time I've truly been blown away by the communication, transparency, and it goes without saying but the final product. There is no sales pitch, or up selling on something you don't need- you have an honest conversation about what your goals and needs are, and they explain and inform you of what they can do. This should be your #1 choice for detailing in the greater WNY area.

Great service, fantastic job removing all the dirt and grime and in particular the cigarette stink…read more Our Equinox is 8 years old and looks like new! Thanks Immaculate Detailing.

Sunoco A Plus

3.7

On the corner of Dick and George Urban Boulevard is this large and well lit station. It's easy to…read moreget into from both streets and there are plenty of pumps. I like that it's well lit these dark winter months. 3 stars for this large chain. i default chains to 3 stars as they must be A-OK to expand as they have. 24/RaD

Convenient location but also located on a busy corner. Prices at par or cheaper than the two other…read moregas stations nearby. On Wednesdays they have a gas sale with 5 cents off too! The pumps have clips on the handles so you can keep your hands warm in your pockets on cold days. They also have TV screens at the pump. I haven't been in the store to rate it.

Tops Gas

4.0

I tend to come here for gas because it always seems to be the most reasonable In this area. The…read moreattendants are always nice and it's a quick in and out stop to get gas - never any lines when I come here. They offer regular unleaded, premium unleaded, and plus. And if your a Tops shopper you can use your points here too! They do have a tiny convenience store where you pay, limited items but better than nothing!

Advance Auto Parts - autopartssupplies - Updated August 2026

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AutoZone

I have been a customer of AutoZone for 20 years and they never disappoint; they're always helpful…read moreat every location! Today, at this location, Matthew Ovitt took the time to match up my door panel clips and installed them for me. Excellent service. I'd recommend coming here for all of your auto parts needs!

ATM Restyle

3.1

(18 reviews)

I went there years ago looking for an estimate, was told they would call me back the next day , it…read morenever happened, I was willing to give them another try, but after some of the reviews, I have to admit that I'm a little scared. On a positive note they do seem like nice people on the phone,

Great Experience, ordered a Bedliner took longer to get in stock NOT ATM fault, Sara is the best…read more she called multi suppliers to get it right, price point was good. Will do business again.

West-Herr Chevrolet of Orchard Park

3.2

(58 reviews)

My review is in regards to the service department, and especially Gary!!…read more I bought my vehicle at another dealership and although I loved my car-buying experience, I was extremely disappointed with my interaction with the body shop and service center. So much so I will never go there again unless it's something only covered under some of their extra warranties I purchased. One of the reasons for my disappointment, which was driving me insane, is that they provided NO explanation as to why one of my car features was not working according to what my owner's manual stated it should do. When I picked my car, I looked the woman dead in the eye and said "it says it right in the owner's manual!" And she just looked at me like "yea I don't care please leave". And no, I was not rude, I just wanted someone to listen to me and explain why it wasn't functioning. I tried calling 2 other dealerships and they did not answer the phone. Finally, this dealership took my call. They transferred me to service immediately, and then transferred me to Gary who was best equipped to answer my question. Gary took all of the time necessary to research why my car wasn't doing what the manual said it should do. He was patient and just as curious as I was! He figured it out at after looking up my VIN number and checking the code on the part. He explained it to me and even sent me an email so I could see for myself. Super nice, super professional, and plain old good at what he does. If this location wasn't 30 minutes away from me I would 100 percent come here for every single vehicle need based on this experience. These are my kind of people! And quite frankly, if I have another shotty body shop / service experience elsewhere .. I might just make the trip so I can go somewhere that gives me confidence! Thanks a million, Gary!! Give this man a raise!

In the past, i would have never left less than 5 stars for a West Herr location. However, I'm not…read moresure what has happened at the Chevy OP location. I showed up for my appointment on time and it took 3 employees and 10 minutes to find someone to help me and the other woman waiting with me for an appointment (the manager who set up the appointment with me was nowhere to be found despite confirming the appointment with me twice that day). It seemed like complete chaos. No one was to be found to help us despite several employees walking past us and multiple asking if we'd been helped, seeminglt gling to look for someone to help us. And then nothing happening. This happened 3 times before we finally had someone to help us. Luckily Brooks was fantastic in helping me out - he's the only reason this location receives any stars quite frankly. He was very professional and helpful in letting me test drive and helping me get a great deal.

Advance Auto Parts

3.3

It's a retail store, but here's a tip and hint: you can usually save considerable amounts on larger…read morepurchases by using their online store, building a "project" and then using online discount codes before going to the store to pick up what you need.

These guys sold me a battery saying that they would install it for free. I went to 3 stores and…read morenone of them could do it because they were understaffed. I tried to return the battery, and they would not take it back, so I am stuck with it. Delaware would have installed it, but it was too cold for the 3 wimps working behind the desk. Their employees are the rudest, laziest, ugliest, and just plain dumb. I really wanted to walk back there and slap those disgracefully humans. Don't go here!

2060 Auto Parts

4.3

(7 reviews)

Super helpful and easy going, can't thank Max enough for helping me find, and even deliver the part…read moreI needed to get my car running again

Be careful dealing 2060. They charge for paying with a credit card. More importantly they charge a…read more25% return fee!!!!!! I just got hit with a $550 return fee!!! I will call anybody BUT 2060 from now on!

BFS Fleet Service

3.0

(10 reviews)

Waiting for my bus to be done. Took a little longer than expected, however not at the fault of the…read moreshop, but a part that was hard to get, which ultimately caused a slight delay but nonetheless was completed. While I was waiting for my vehicle, the front office waiting room was quite comfortable with all the amenities I needed... water, coffee and a bathroom. The personnel at Bison are friendly, accommodating and professional. I'll be back for my regularly scheduled maintenance for sure.

BFS fleet service definitely delivered Better Faster Service ! My foodtruck lost break system after…read moreweekend service, I am pretty hopeless to wish any shop can repair it in one day since I have event to go on Tuesday, BFS fleet did for me, owner John always on site and helpful, he make sure I can have the truck back by Tuesday, thanks so much for the great service! I highly recommend this place to my foodtruck's community.

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