Horrible customer service. Have left multiple messeges and…read moreemails with service manager with no response. Sold me a warranty and now wont honor the agreement. Shop somewhere else.

1 hour and 15 minutes for an oil change. 3 recalls on a Kia Seltos that was less than 4 years old…read more You scammed me.​

After a 3 min wait on hold a guy came on the phone said I had to pull my own part then hung up on…read moreme.

I had my Daughter's car there on the recommendation of another shop due to a transmission issue…read more After being charged $293.63 I was told that it would be best if I took it to the dealership. I decided to take it home to a shop I know and trust, where it was determined to be a broken wire in the OSS harness. Found and fixed with total cost under $250.00. Not a huge fan and feel a bit ripped off. You get what you pay for by who you can trust. The two stars are only due to politeness of Randy but not for the service. Good Luck!

I purchased a vehicle with a faulty transmission. I took the vehicle to VW of Orchard Park, paid…read morethem $100, and was told the car was in great condition. Turns out 1 month later, the car needed a transmission. It would have costed me $7,000 if I went to VW of Orchard Park. But I didn't trust them, so I took it to ATEC Transmission. They took care of me, and gave me a very reasonable price. If/when things went wrong with other parts of the car, due to a new transmission, they took care of it for me. I recommend them highly!

Just stopped for brake fluid I usually goes someplace different but this one is closer Everything…read morewent smooth because workers here usually scurry away and I found my own brake fluid by myself then I was asked if I needed help when I'm holding my purchase

My downstairs neighbor had an issue with a spark plug on his 2010 Chevy Silverado 1500…read more He had the old plug out but could not get the new one in. Keep in mind it's been mid 20's and windy all day making it harder. Just could not get the plug lined up and threaded properly. It's hard to see the plug hole due to the low location and lack of a direct eye line. When I got home I tried for 20 minutes but also could not get it lined up and started. Enter Pat and Jack Pat: the plugs doesn't go in perpendicular on that engine it's a slightly canted towards the firewall. Jack: try reverse until you feel a slight click as it seats then reverse socket wrench and tighten it down. Maybe this is all common knowledge for auto buffs but I didn't know and also I watched several YouTube videos which were useless. With these two tips I got it in the first attempt as soon as we got back home. I've always had great experiences at auto zone stores. To top it off they give a 10% veteran discount. Much appreciated all around guys. I drove him to a competitor auto parts store to ask for tips getting the new plug in without cross threading. No help. Stopped into this autozone and asked the same questions.

I came because I was nearby and looking for a new car. This was an impulse stop though. Ford…read morehadn't really hit my radar. Drove one of thier smaller suvs. It was a very nice car. I really liked the sales team. They were pleasant and knowledgeable. The showroom is large, but there isn't a clear "reception area" so you may wander a little at first. the followup from the sales team and the internet team is good without being annoying.

Before reading this review, please realize that I am an Elite Yelper with over 600 reviews…read more Please believe what I say. Now, onto Delacy Ford. I've had a myriad of problems with my vehicle -all of which were not correctly rectified by the service department. From Control arms to sensors they never knew what they were doing. They ordered things incorrectly, parts got lost, incorrect parts ordered, delay, delay, delay, after delay. Glenroy in the service department really doesn't understand what's going on. I spoke with the owner Peter Delacy many times and though he tried his best -his dealership is run by incompetence. When I finally got my car back, they did not charge me, which was wonderful. However, not three hours after I drove off the lot, my AC condenser broke. Coincidence - I think not. The AC condenser was not the problem. I brought the car in for. I took it to my AC guy- he said that it looked like my AC condenser was tampered with. Now I don't know whether the service department here at this dealership did that- because they ate so much money fixing my vehicle?? You know I can't tell. But I will never set foot in that dealership again and I don't think you should either. Be aware, and BEWARE.

RUN AWAY!!!!!!!!! Took our ATV there as they are…read more"authorized" Arctic Cat repair center. What a joke! They were supposed to fix the starting issue and diagnose the error codes. After three weeks and over $800.00 later....... We were told it was the battery!!!!!!! These guys just want to get you in, Jack up the bill and collect big time. Spent all summer with starting issue, with their new battery that didn't solve the issue. Forget trying to get the manager to call you back, he takes no responsibility for his lousy service dept. Not a happy customer at all but then again they don't care, they have my money. Talk about taking advantage of senior citizens.......

From the owner: Established in 1958, Jan-Cen Motor Sports is a 60+ year old, 3rd Generation business with 37 years…read moreas a Polaris Dealer. Our heritage was built on high performance and race engine building, which continues through today with Jan-Cen Engines holding NHRA and IHRA Championships and World Records. This passion for motor sports resonates throughout the business, ensuring you find yourself on the right vehicle to meet your needs and budget.