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    DeLacy Ford

    2.7 (45 reviews)
    Open 9:00 am - 6:00 pm

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    10 years ago

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    6 years ago

    I just purchased a new vehicle from Delacy Ford. They made the experience relatively painless and fast. Great Dealership

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    11 years ago

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    10 years ago

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    9 years ago

    They did a wonderful job on my daughters 2008 Mazda 3 and I will be going back the next time my car needs service

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    Review Highlights - DeLacy Ford

    Todd is my go to guy to get the perfect vehicle for me at a great monthly payment.

    Mentioned in 3 reviews

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    Transitowne West Seneca

    Transitowne West Seneca

    (57 reviews)

    Buyer Beware - My Sister's Experience at Transit Town (Elma)…read more Sharing this so others don't go through the same thing. My 21-year-old sister had her car towed there because it wouldn't shut off and was stuck in park. After sitting there for a WEEK, they told her it needed a battery... and charged her $550. Problem is--that wasn't the issue. When they were questioned about it, the dealer hung up on my dad twice. They then said it needed more diagnostics (more $$$) and wouldn't release the car unless she paid. No return call from management either. We had it towed to another mechanic... and within ONE MINUTE they found the real problem: A bottle cap stuck in the transmission. Fixed immediately. No charge. There are honest mechanics out there--but this was not one of them. Just a heads up so no one else gets burned.

    DO NOT SERVICE YOUR VEHICLE HERE!! I brought in my car to have an oil change and take care of a…read morerecall light. They corrected the recall and called me back to pick up the vehicle. Upon my arrival, they realize that they didn't do the oil change. I had to leave the vehicle overnight and picking it up in the morning an hour late and my oil was finally changed. Whoever did my oil change forgot to put a gasket in and 30 mins into driving, I get a low oil pressure on my dashboard with a check engine light. Turns out my oil level was completely depleted, and it spilled all over my engine bay and everything else causing my car to smell like oil inside. This could've completely destroyed my engine have I driven for another 15 to 20 minutes. I was close to a shop in Williamsville which corrected the issue and told me to NEVER take it to them again as he has never seen this level of unprofessionalism, incompetency and negligence. I called the dealership twice since then to ask for a refund and no one's returned my calls. It's a shame for such a big company to be so unorganized and show disregard to their customers. I would put zero stars if I could.

    DeLacy Ford - car_dealers - Updated May 2026

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