Blown away by the amazing service here. I came in for new windshield wiper fluid and windshield…read morewipers and James J. went above and beyond. He helped me pick out the correct things and installed them in my car for me. I will definitely come here for all my car needs.

Stood in here over 20 minutes "waiting for the manager to come out the bathroom " to return my…read morebreaks which are under warranty because everyone else said they cant do it

Store 6336, Mike was extremely helpful over the phone and in person. Customers were in and out and…read morethey went out of their way to give Mike the praises he deserves. Thank you again .

I want to thank "Robert" I think that's what he said if I can remember .. he listened to what I…read morehad issues with and assessed everything with pure ease and made sure I was safely back on the road in the cold temps ! He even went out of his way to air my tires that were very low up without hesitation! So big thanks for being awesome

As always, amazing service from Hardy! Tabby was amazing and couldn't have asked for a better…read moreexperience. Booked my appointment and from there it was smooth sailing. I have a 2008 Pontiac Solstice GXP who needed key fobs and tpms reprogrammed. Everything was completed at a fair price and in a timely manner, as promised! Tabby was right in that their service was so great I would t want to take this car anywhere else. Highly recommend. Thank you again!!

This is by far the worst dealership I've ever been to especially the service department. I took my…read morewife's car in for just a simple oil change which was scheduled by the way. I perform all maintenance on our cars except the oil changes because if we sell it shows maintenance history for oil changes. That being said they kept me there for 4 hours trying to scam me into purchasing replacement parts that were already brand new and had been replaced already. One example was the battery, it was only a month old and from that point I knew they were going to keep trying to scam. Another scam they tried was charging me for a tire rotation on a Camaro which the front tires are smaller than the rear which is offset so they had to give me my money back for that and they gave me hard to about that which I would call stealing when you take money and not want to give it back. This went on for 4 hours when a had a scheduled oil change and other customers were coming and going also getting oil changes. This is the main reason why I took my wife's car for her this time so I can see the BS they try to pull with women not knowing I work on cars too. This happens at many dealers like Ford, Dodge and Chevrolet being the worst. Over the last 2 decades I have purchased a lot of cars but this is the worse experience I have ever had for just a basic oil change. Be careful out here with your hard earned money because the dealer does not work in your best interest. Be safe....

awesome, in & out, tremendous service ‼ I am looking to have some new tires installed in the near…read morefuture & will most definitely be calling Big Brand Tire & Service, Thanks Dean

Took my car her to put 4 new tires on. Not a long wait even without an appointment. The name had…read morechanged to Big Brand Tire and service. Nice staff. Decent waiting room.

I extend my gratitude to Miguel for his exceptional service during my recent visit. His…read moreprofessionalism, product knowledge, cost efficiency, and genuine efforts ensured a seamless experience. Kudos to Miguel... and please continue providing outstanding customer service. Thanks so much! ~Ms. A

Staff is VERY helpful! They were very patient and took their time explaining what I was looking…read morefor. It's so hard to find good service these days so I am very thankful !!

I stopped by this AutoZone with a problem and Jason went above and beyond to help me. He was…read moreextremely attentive to detail and made sure he fully understood what needed to be done before offering solutions. His ideas and suggestions were spot-on -- honestly couldn't have been better. The rest of the staff were also friendly, professional, and ready to help. It's rare to find a team that actually cares about getting you back on the road the right way, but this location definitely does. I'll surely be back to this particular AutoZone. Highly recommend!

Terrible customer service went in had a question about a part the manager acted like he got upset I…read moreasked a question I told him my model car part and he really got frustrated with me..in the past they have been very helpful and looked up parts but not now

This review is based on my overall experience with customer service and getting body work done on…read moremy vehicle out of pocket (not an insurance based claim). I took my black Nissan Versa Note to Wren's Collision in 2025 for a quote on a damaged passenger door that I wanted to get repaired for years. It was damaged by a concrete pole while backing out of a parking garage and unable to open due to fender damage. In 2025, I made an appointment for review and Dana provided a detailed quote with paperwork with pricing. She also helped me that day by removing a stain from a white car that hit mine while it was parked at a shopping center, since I brought that up as well when inquiring about the body repair. I did not decide to proceed with the door repair then because the cost was higher than I expected and I was not ready to pay for it out of pocket. The customer service I received was great & I said I would return when ready to pay for the passenger door repair. In March 2026, after more research, comparing the cost to buy a newer car and a pressing need to have a functional door so the car could seat four people safely before my approaching due date, I called Wren's Collision to see if they had my 2025 quote on file and to verify if they could use it to complete the repair. They were able to locate it and confirm that the pricing would be the same or less (due to part costs decreasing). My car is 10 years old now, so finding the fender and door is not so hard. I decided to proceed and I worked with Dana throughout the process. First, I paid a deposit to cover the parts on Tuesday, 3/31. She provided an estimated timing of 3 business days for the parts to arrive & about a week total to complete the job. The parts arrived by Friday, 4/3 but they were damaged so they had to reorder them from a vendor. I appreciated the transparency, even though this set my preferred timing back by a few days, but the communication was on point. The new set of parts arrived by the EOD the following Wednesday & I dropped my car off Thursday morning, 4/8. The administrative staff was friendly. I filled out paperwork, and Dana and I looked at the car to make sure the current damage was noted properly before I turned over my keys. Dana let me know she requested prioritization of the repair with the mechanics due to my circumstance and said it would be done by the end of the next week. Once my keys were turned over, I received a text from a third party associated with Wren's that provided updates on the status of the car repair progress. This was refreshing. I opted to uber home, but they work closely with Enterprise which is right next door, should you need a rental. On Tuesday afternoon, 4/14 - I received a call confirming that my car was ready for pick up. I picked it up around 5:15 PM the same day. I was AMAZED when I saw my car. Not only did the passenger door look brand new again, but they took the time to vacuum the inside of it as well, so I felt like I was driving a new car home. I am thrilled. Body work is not cheap, but it sure does feel good to get it done right after many years of riding around with visible damage and an unusable passenger side. Thank you to Dana & the staff for giving me peace of mind as I drive my car. I recommend this shop based on my overall experience.

I am sharing my experience with Wren's Collision Douglasville, Ga. Group in a factual and…read moredocumented manner as part of an ongoing consumer complaint. My vehicle, a Nissan Rogue Platinum, was involved in a collision and was towed directly to Wren's Collision Group. At the time of drop-off, I completed a walk-through/intake inspection documenting the vehicle's condition. After repairs were completed, the vehicle was released and towed back to my residence. At pickup, I did not have an opportunity to conduct a joint walk-through inspection with a representative of the shop to document the vehicle's condition at the time of release. The vehicle remained in their possession for approximately 8 weeks. During that time, communication was inconsistent and completion timelines were extended multiple times. While the collision repairs appear to have been completed, I have an unresolved concern regarding windshield damage that was not present in my intake documentation/photos prior to the vehicle being taken into their possession. Specifically, there was no red impact mark or similar windshield crack damage documented at drop-off. Upon return of the vehicle, I observed 2 impact marks and a cracked line across my windshield. A red mark/impact point on the windshield that was not reflected in my intake photos or documentation. I raised this concern with the shop, but the issue remains unresolved. I am documenting all records, including photos, invoices, and communications, and pursuing resolution through appropriate consumer protection channels, including the Georgia Attorney General's office. I am sharing this for awareness so others understand the importance of detailed documentation at both drop-off and pickup during vehicle repair processes.

Came in and got a new tire after having a flat. Initial transaction went smoothly. I purchased the…read morewarranty on the tire just in case something else happened. Two days later, got another flat. Brought the car back and expected the warranty to cover the cost of a replacement via the warranty. Conveniently, that tire is now "out of stock" so I can wait 3-4 hours or pay for a higher priced tire and pay again for another warranty. Be very aware of this predatory practice - if it seems fishy, it usually is. When you hear the sales people bragging about adding on extras, like over-priced windshield wipers, you might be in the wrong place. Gotta get back on the road - so paid their price, but very questionable practices going on at this location. Be aware!

They were great! Patched my tire and put on new windshield wipers cheaper than if I had bought…read morethem! The guys were singing in the bays. Nice to see people enjoying something while they work! Super helpful