The staff are super helpful here! I had issues with my battery and took it here to get checked…read more One of the guys came out and helped me. They are very knowledgeable and helpful!

Good store here. I think a lot of people forget about AitoZone with these new cars we have. But…read morethey have things even for new cars to add on. These guys are good for helping add windshield wipers. But they can also help guide you with enhancing your car.

The Cary Napa Auto Parts has a good assortment of the Amsoil synthetic lubricant if they don't have…read morewhat you are looking for they can get it in a timely manner.

There are two things that I cannot seem to fork over to pay a mechanic to do; changing my air…read morefilter or changing out my windshield wipers. My stepdad is a mechanic and really likes NAPA so when I needed a new air filter and cabin filter, I thought of this place. Well, it was a good thing that I checked on their website for the store hours before heading over because they close a lot earlier than the other auto parts stores (6pm M-F and 4pm Sat). I was not in a rush to get the parts but it is something important to keep in mind. The NAPA store is small in comparison to their competitors but I got exactly what I needed and it was actually a few bucks cheaper than their competitors. It was also pretty cool to hear that the guy checking out at the register next to me had put in an order that morning for a part and it was there by the afternoon for him to pickup. I have generally had a good experience at any auto parts store I have been to (specifically auto parts stores, not tire or mechanic shops) and I don't necessarily have a preference. I like that NAPA had been longstanding in this industry and has been around since 1925. In addition, I believe they specialize in finding the exact part you need verses one that could be universal. Even just for my air filter, the salesman came out to my car to check my engine size. I will continue to go to NAPA unless I have an urgent need and they are closed.

Ed at the High House Road O'Reilly Auto Parts truly came to the rescue!…read moreI initially stopped in because the tail lights on my husband's car wouldn't turn off after parking and removing the key. Ed quickly diagnosed the issue and found the exact grommet I needed--problem solved, or so I thought. When I went to leave, my own car wouldn't start. Jumping the battery didn't work, and Ed suggested it might be a faulty starter (which turned out to be exactly right). At that point I was pretty frazzled with two cars out of commission, but Ed stayed calm, kind, and incredibly helpful. He let me leave my car overnight and even suggested options for getting home. Thanks to him, I was able to Uber home, fix my husband's car, and deal with my own car the next day (which was indeed diagnosed with a bad starter). Ed's knowledge, patience, and willingness to go above and beyond made a stressful situation so much easier. Exceptional customer service!

Huge Thanks to Ed!…read more What a day, what a day! What started as a quick stop for gas in Cary turned into a full-on car emergency when our vehicle refused to start. After a kind couple's attempt to jump the car didn't work, we were feeling pretty stuck--until we realized we were literally across the street from an O'Reilly Auto Parts. I called the store, and that's when Ed became our hero of the night. Without hesitation, he walked across the street with a jumper and got our car running again. And he didn't stop there! We headed over to the shop, bought a new battery, and Ed even installed it for us right then and there. Ed was professional, knowledgeable, and incredibly kind--exactly the kind of person you hope to run into when your car dies and you're stuck with your plans derailed. I can't thank him enough. He turned a stressful night into a reminder that good people still exist. If you ever need car help in Cary, O'Reilly's is the place to go--and Ed is the guy you want helping you out. Absolute legend!

This dealership is terrific…read more Its service department gets the work done ahead of time and below estimates. Rachel is my and my wife's service rep - she embodies professionalism. Its sales department doesn't sell you vehicles; it helps you buy what you need/want. Ruben Sandoval helped me buy Explorers for my wife and me. Its customer service skills are terrific - all the staff is professional, knowledgeable, friendly, effective and efficient. This is a superlative auto dealer. My wife and I actually drive out of our way to use this dealership for all our vehicle needs. We could use another Ford Dealer closer to home in Hillsborough, but University Ford is a quantum leap better.

After having to wait almost 2 weeks just to get an appointment to have an overheating problem…read moreworked out in my car it's was 10 hours at University Ford North without a single notification of any kind phone or text. I called several times I was repeatedly put on hold for over five minutes without anyone picking up the phone. Finally at 6 PM after the closing of the service center I contacted and was given an answer finally from the supervisor. His answer was he hadn't talked to the tech so he didn't really know what was going on and could I call back in the morning? This is the last time I'm going to that place it has gotten worse over the last 10 years

Do not go to this location, or establishment in general. I went to this shop last week, on account…read morethat my tire kept deflating and I had previously bought tires/tire insurance from them. They refused to replace the tire without charging me, because it looked like I had been driving on it for an extended period of time and the side wall was potentially damaged.. it was at most a couple of days. Then the rest of my tires were almost completely bald and I asked them to replace those as well, on account that the warranty for them was guaranteed to last 55,000 miles.. mine didn't even make it to half that. They said the warranty wouldn't apply because I didn't rotate my tires as much as they wouldn't liked and that's how my tires wore down that much. Again, an excuse. The best "deal" they could do for me was $10 off of two tires, which is nothing when the tires are almost $100 a piece. If they had gone by their own policy, I should've had all tires down for free OR at least gotten the prorated rate which isn't $10 off two tires. I ended up having them put my donut o for me and going to another shop and getting a full set of tires. They will never have business from my family or I ever again.

I got a nail in my tire and went to Just Tires to get it fixed. They are short staffed and busy…read more They told me they would be unable to see my car that day. I went home and booked an appointment. When I got there at my appointment time they told me I'd still have to wait 2 hours for my car to be seen. That's unacceptable in my opinion. I'm not impressed

These guys are total sweeties! I got a flat and just kinda hobbled on 3 wheels to here cause it was…read morethe nearest place. I said I had to buy a new tire and they offered to check if it could be patched first as a cheaper option-- they found a nail, removed/patched it, and had me on my way quick and easy. Over a month later and no issues-- sometimes I'm wary of being upsold at auto places, but not these guys!

Terribly managed! No clear answer on how long…read more Vehicle was held hostage..(they were paid first) up front for a minor issue. NEVER AGAIN! ...

Carlton was great. I needed a new battery for my car and he immediately helped me. He checked the…read morebattery, found one that suited my car and replaced it all in twenty minutes time. He was knowledgeable, kind and very efficient. Ask for him if you need help!

I came to auto zone straight up LOST about what I needed. The store manager (DONT remember her…read morename) she helped me multiply times about doing the same thing but she never got upset about my not understanding how to do it. I even met a mobile mechanic who fixed my car. I was worried for no reason. Please come by if you ever need something for your car. Plenty of parking spaces, entire staff had on mask and social distancing unforced. 5 stars hands down!!

Staff was very knowledgeable and very helpful with my trailer hitch issue. I would trust them…read moreagain with anything I need done.

I had a special size request to be cut for my bed cover due to my headrack & toolbox. Russell took…read moreprecise measurements and spoke with the company that was cutting the size, and they informed him they couldn't do it since they didn't do the measuring. Russell convinced them to trust his measurements and cut the materials anyways, and they did. Russell was 100% accurate! Thanks for making this happen instead of just saying no it couldn't be done. Great work!!