The communication is amazing with clear details of what to expect! Prompt responses and the ability…read moreto bring my own parts really puts this shop above the rest.

Donald the owner and his staff are always friendly and answer any questions that I have, very…read moreknowledgeable crew. Great reliable work. I recommend for auto service and auto upgrades/tunes.

This place always comes in a clutch! Every time that I've gone to Southwest Imports they always…read moreseem to have what I need in stock. If they don't I'm sure Robert can get it for you. The prices are reasonable and they are centrally located. It doesn't hurt that Robert is also a cool cat! So stop on by for your import car needs. Yelp on my peeps, Yelp on!

Southwest Imports Auto parts has always been helpful in finding just what I needed to fix my…read morevolkswagens. If they didnt have it, they'd get it for me quickly. Ricj and Robert are knowledgeable, helpful, friendly and courteous. Glad I went in there for help.

This is how business should be handled. The staff is highly motivated to do what is right and…read morequickly. I had air bags put on my truck to pull a heavy load along with bed lights. I walked away very happy with the overall experience and customer support. They even helped me with the mail in rebates. Definitely recommend

I cant praise this shop enough! After taking my Ram Promaster to another shop, Alamo was…read morerecommended by Top Tech. The guys at Alamo inspected my transmission, found the problem, and wanted to try and rebuild for me. I insisted on a new transmission as it seemed the issues were just too much. New transmission installed and my van now runs like a charm! THEN, I spot a new leak in my tire well. Transmission??? I take it back ticked-off but no, its my Rack-n-pinion. This van sat for 5 years and now that Im fixing it up, its just snowballing. Alamo fixed the Rack-n-pinion as well with new parts. Didnt hose me on the price either. If you can get in (theyre pretty busy), youre in luck.

We purchased a new tire and asked for it to be balanced. Poor job with that. We just St had a flat…read moretire and when we took down the replacement tire it was not ours it was to tiny for our grand caravan. Months later, who's going to give it back.

I went in to get an oil change and tire rotation. Amazingly there was no wait before they took my…read morecar on Saturday afternoon. They don't make any appointments, so it's first come first served. After intake--phone #, name, address, and what you want to get done--you'll leave your car with your tech and wait. It must've been about 40 minutes before I received a phone call that my car was ready. That's the only reason for 4 stars. My tech informed me they were unable to rotate my tires due to the fact that my front tires didn't have enough tread left on them. That was a good information since I will have to purchase new tires very soon. I thought that was a good customer service instead of went ahead and completed the job unnecessarily. Oil change ranges from basic for $29.88 to full synthetic for $45.88. There's one in the middle for $35.88. My tech recommended either the basic or the full synthetic. Since my car does not require full synthetic oil, I opted to go with the basic. Tire rotation is $2.50 per tire--I thought it was interesting since no one gets only one tire rotated, right? Shop opens at 7:00 am Mon--Sat, and at 8:00 am on Sunday.

Went to get my car scanned and they didn't want to because the engine light comes and goes. From my…read moreunderstanding the codes are still saved even if the engine light isn't currently on. It would have still been extremely helpful if they still checked for me.

I came in for an oil filter and the gentleman at the counter asked me what I needed. I told him and…read morehe looked up my car in the computer and then went and pulled the filter himself off the shelf. Then gave me a military discount!

Juan Alvarado is the best sales associate and it isn't close. Every time I have been in here, no…read morematter what else he is dealing with, he's made it a point to stop and say hello, asking about my experience, and if there is anything he can do to improve my experience. The BMW of El Paso has a terrific, knowledgeable staff who are truly focused on customer satisfaction. During my latest visit, I had visited to take care of a punctured tire and they not only replaced my tire, but also detected a smaller puncture that I was not aware of and replaced that tire as well (make sure you purchase the tire/rim warranty if you're buying a Z4). I had not had time to schedule an appointment and brought it in straight off the street and they were able to adjust and help me out anyway. Overall, I love the car and I've had a great experience with this particular dealership. Thanks!

I highly recommend not buying used cars from here! My car is in the shop after 7 months. I was told…read morethe car was inspected with no issues. Brought it to Audi right across the lot and they found multiple issues

Good service.. Price was fair about the same as internet including shipping costs. Will buy parts…read morefrom them again..