Very nice shop that took over the old Miyabi location. Had to go in to get screws for my license…read moreplate holder as the auto body shop who fixed my car took off my plates and didn't put them back on. They really had great service and ended up going out of their way to find me these screws. A lot of work for two little screws and it was much appreciated.

I went to the store today to check on getting some snow chains and was met by a woman behind the…read moredesk that had such a negative and non-focused attitude on my request that I would never go there again... Improve suggestion? Customer service

Usually I go to the Pep Boys of Poway but I was yesterday in Encinitas and my clutch was making a…read moresqueaky noise, so I checked the nearest place to check and found the Pep Boys of El Camino Real. Fast and enjoyable interaction and I always like Pep Boys because I feel they are very honest and clear with the car issues. Waiting time was not long at all and I think they are very efficient. Plus the mechanic with the long beard looked so cool . The man handling the payment of the service was very nice telling me how much I would have to pay in case my issue comes back and what would be the repair cost approximately. No pressure and no upsell.

I rarely leave negative reviews, but I am extremely upset with my experience at Pep Boys Encinitas,…read moreand I hope someone takes this seriously. On Friday, June 5, my dad brought my 2013 Scion FR-S into Pep Boys Encinitas for an alignment while I was out of town. According to him, the appointment seemed to go fine, and an employee even commented that he couldn't believe I was selling the car. The shop also mentioned that the car had other repairs that would cost around $1,500. However, after the alignment, my car began having a serious issue it had never had before. When turning, the steering wheel would get stuck at an angle and then suddenly snap back into place. The car also started losing traction when going around bends, even while driving under the speed limit. This was extremely scary and unsafe, and this problem did not exist before the alignment. On Tuesday, June 16, I brought the car back to Pep Boys for an inspection and explained that the issue started after the alignment. The employee helping me dismissed my concern and said it had nothing to do with the alignment, even though I was explaining that this was a brand-new issue. I dropped the car off at 9 a.m. and asked several times when it would be done, but I was repeatedly given vague answers and no real estimate. To make the situation worse, even though I gave them my phone number and I was the person driving and dealing with the car, they called my dad when the car was finished. My dad lives in Mammoth and was not the person available to pick up the car or handle the issue. I found that extremely unprofessional and dismissive, especially after I had been the one communicating with them. They then told my dad the problem involved a rod or bearing and that the repair would cost around $1,500. When I came in to pick up the car, they again insisted it had nothing to do with the alignment, despite the fact that the car did not have this steering or traction problem before the alignment. I understand that cars can have existing issues, but I do not feel my concerns were taken seriously at all. A serious safety problem appeared after the alignment, and instead of properly addressing it, the shop dismissed me, gave unclear communication, and called my father instead of me. What I find unbelievable is that after I described a steering and traction issue, they still let me leave with a car that did not feel safe to drive. I left feeling ignored, dismissed, and extremely uncomfortable with how the situation was handled.

The store has really turned around. Andrew's and his team are proactive. It is a smaller…read moreAutozone, but his team knows what customer are looking for and take the extra step to make it happen. If they don't have it, they will use clear communication to find the part or make a concerted to satisfy the customer. They are busy, but you will be glad you came by. They are my goto auto parts store.

Super helpful. My Tacoma threw a Check Engine Light - I dropped by, they read the codes and let me…read moreknow the issue (in my case, a cam shaft positioning sensor). Knowing that part was covered by warranty, I saved myself the elbow grease and got it fixed at Toyota - time saver and super great service! I buy all my filters and accessories from them - especially heavy duty batteries for off-road vehicles with auxiliary lighting - can't beat it!

Excellent service…read more Reasonable prices and organized aisles. Always a great idea to stop in to grab the replacement auto parts you need. Be sure to sign up for their rewards program, it pays for itself after your first visit. Thank me later.

shoutout to Haylee and Ismael for the excellent customer service changing my signal light thank…read moreyou

My car battery died. The hubby and I came in today (01/02/26) to purchased a new one for my Nissan…read more Pablo helped us and he was a star! Not only did he help us find the exact right battery but he dropped it into my engine and hooked it up for me! He was professional and very knowledgeable. The battery was installed and ready to go in about ten minutes. Auto one has won a very loyal customer today!

Locked my keys inside of the Ford F150 needed a slim Jim and was able to purchase one in auto so I…read moretried buying this another automotive places like O'Reilly, but they would not sell it to me. It's nice to know that there's a place you can actually go and buy a tool to get into your vehicle if you need to and I'll be considered a thief.

They took my car in right away although extremely busy & diagnosed and fixed the problem quickly…read more My car runs beautifully now. I was amazed at their knowledge, professionalism, courtesy, and patience in explaining everything to me and keeping me updated. It also was more affordable than I had expected. It was really an incredible experience that put me at ease, and I would highly recommend this great team!

Del Mar Automotive is a great repair shop in Del Mar. Todd, Chris, Josh, and Rob are all awesome…read morepeople and excellent at fixing cars. Plus, they are all friendly and honest about the required repairs and cost. Todd was nice and honest to tell me about going to Charlie's Foreign and Domestic Auto Repair when I was having suspension pump problems with my SL500 Mercedes. This is why I have been a loyal customer of DM Auto for almost 30 years!! Encinitas Foreign and Domestic Auto Repair was ripping me off and was not even able to fix my car even though they charged me way too much for their incompetent service and gave up on fixing my car. Charlie's Foreign and Domestic Auto Repair fixed my car for less money and it is still running great more than 2 years later.

They have been good for me, when it comes to getting a hard to get parts. I have needed some older…read moreparts for one of my trucks.

This place is rad- they got everything you'll ever need for old trucks…read more .