Always helpful. Bought the wrong part, but no problem with exchanging. Luckily I had the receipt…read more Saw them helping an older gentleman under the hood in the parking lot. Nice guys.

the service that I received from Brandi was amazing. she was friendly and very very helpful. she…read moreeven came out to help me look at my car I most definitely recommend her and the store was nice and clean. Thank you so much beautiful for your help

I've been visiting this store since long before the big box, chain, auto parts stores showed up in…read moreMenomonee Falls and Germantown. You have to want to come here, it's well hidden a block east of Main Street and a block south of Appleton Avenue. It's sort-of behind Harvey Moy's Chinese restaurant. Grant is only a block long street that you can access from Grand Avenue (intersects with Main Street.) It's a huge store with a large inventory and a machine shop (if you're into DIY auto repairs.) Frankly, I don't do much shade tree work on my cars anymore because when I open the hood on a modern car, there isn't much under there I recognize anymore. I do happen to own a couple of more vintage autos that I can play with under the hood. I have a lawn tractor with a snow blower that isn't easy to see at night, and I wanted to install a yellow strobe to be seen at night. Most strobes you buy these days have plugs designed for power outlets. (I'm old enough that I still call those the cigarette lighter.) Darrin, the counter guy, went back into the antique, paper catalogs at his station and found exactly what I needed. He disappeared into the warehouse and returned with just what I needed. (Which, I might add, was attached surprisingly quickly and easily and, it works!) As you can see, there is also a large showroom with tools, chemicals, accessories and the like. If you need it, they probably have it. If they don't, they'll get it for you.

Prompt service response to my online ordering of a Brake and rotor kit…read more I went online the day of and spent a while looking at all the local auto stores to see if they had the brake and rotor kit for my MAZDA 3 2005. Turns out only Napa had the kit at the cheapest price. I figured given my age of my car, I wasn't going to sink a heavy amount of money on the brake and rotor kit. So ordered it at near 5 p.m. after work and marked it to be shipped to this store. 30 mins later, got a call from the clerk at that time, and she said it would be there the next day. Next day, went in, wasn't too hard to find. Though it was in a well concealed lot. Clerk was courteous and after a bit of digging around, found the packages. I also picked up some other stuff from the store, Permatex anti sieze and Sil Glyde as well. overall easy experience ordering online at napa and having it delivered. will do again.

This store has great service. We usually go to the O'Reilly's in the Brookfield area and this one…read moreis quickly becoming our go-to store. Royce is great, he is very helpful and attentive. Great store!

I have seen these guys at the world of wheels car show and vendor booth. The managers were nice…read moreenough to chit chat about their stuff on the table. They had a booth filled with all kinds of free swag but I'm trying to travel light no thx though. I ended up needing 20 amp fuses for the truck. I found a 5 pack for 4.20 for a plug in heater that needs more power than the accessory plug can provide. This place was clean and organized I like how the place is slightly overstaffed to get the customers what they need and out. I usually shop Advanced Autoparts but I dread waiting 3-6 deep just to pay and get through the lines. Now if the parking lot is usually packed expect the service to be extra slow. O Reilly is usually more efficient and convenient even if the price is slightly higher on somethings. Online I could have got 120 fuses for only 3 dollars more just didn't have time to wait. 14/2018

Autozone is about the same as Advanced autoparts since the layout of the store and staffing are…read moreabout he same. I have a corporate account with Advance the pricing is incredible. And occasionally I go to autozone for convenience if its physically closer. The store is bright clean and the lines move fast. Warning the street just south of the store is all beat up see review of Milwaukee Potholes. http://www.yelp.com/biz/milwaukee-potholes-milwaukee

Very good costumer service. Went there and even though they did not had the part I was looking for…read morestaff was still responsive and gave me advice about where to actually buy the oart I was looking for out of their store locations.

Great business, Unfortunately I had to replace two batteries and a headlight in three of my…read morevehicles recently. Staff was very helpful/friendly. Business you can trust.

Tim's has everything you need and can get it if it's not on their shelf. Tim's has been my go to…read morefor all auto and any type of vehicle battery. If you're looking to upgrade some parts on your vehicle then Tim's is the right place to go - they will recommend parts that actually fit your car and carry only the best parts for your ride. Their staff is knowledgeable and courteous and will even install your wiper blades, batteries, or anything else that you may need a hand with - except for maybe a water pump! Tim's Auto Parts really cares about their customers and it definitely shows!

My motorcycle rear lights blew out, and it was getting dark. At first I was hesitant to even ask…read morethe two employees behind the counter, but I was grateful to treated with an exceptional care and customer service. CHRIS, went above and beyond by having the patience to not only find the right light bulb, but without hesitation helped assist me with the new lightbulbs in the dimness of the late evening. Thank you CHRIS for your excellent service care. I will definitely recommend my family and friends to come to you for service. CHRIS gets THE FIVE STAR GOAT AWARD!!!!

TERRIBLE customer service! It's one thing to be understaffed and not be able to help, but how you…read moredeliver that message is everything. Answering "not gonna happen" to a normal everyday customer request (wiper blade installation) is unacceptable. There are FAR better ways to convey the inability to fulfill that request due to lack of staff. Trash. Won't be back.