This location will screw your car up. They don't put tires on properly so they will constantly lose…read moreair and come up with some BS. They spill oil all over the place doing oil changes. Lazy incompetent people at this location.

My wife took her Toyota here for an oil change and the car was returned with grease all over the…read moreinterior of the car and greasy fingerprints on the exterior. When I took the vehicle back to the shop to complain, one of the mechanics said "It's just grease, you can wipe it with a rag". As you probably know, you cannot wipe grease off a cloth interior with a rag. Also conveniently they said that they "didn't have any degreaser" and both the shop manager and the assistant shop manager were not there today. One woman who was there and seemed to be in charge of everyone else was helpful and took down my contact info and took photos to send to her supervisor. We will see if I can get this resolved but I have a feeling it will be a painful process. I will not be returning to this service center and I would not recommend this service center to anyone who cares about their car.

Needed a rim & tire for 2011 Toyota Sienna. They seemed to have a competitive price, but we had to…read morefind another shop to get the tire on the rim, valve-stem & balanced. Both parts were $160, but another $50 to get it on the van.

I went into Condon's auto parts in Westminster, Maryland, and Bought several parts. It turned out…read morethat one of the items I did not need, so on August 4 th. I returned it, and they said they would put the money back on my credit card which was $140. The days came and went and I called and talked to their lady in billing and she gave me some story about the the person processing the returns, being out sick, and no one else could do it. I waited and the following week nothing, and I called back again, she told me he was trying to catch up now, he hasn't got caught up with all his work. I called again on. August 26, a full 22 days later, than I did the return. This woman was very rude to me and told me I needed to calm down and talked down to me. I was understandably upset, and I used a cuss word in a sentence, but not directed at her, and she said don't cuss at me, and I said I didn't, I just used it in a sentence. she continued to lecture me and talk down to me instead of working on the problem. I said you can understand why I'm angry, because it's been 22 days.. and instead of helping me , she hung up on me. Then I called back and try to talk to another person who couldn't even help me. He looked up the account online for me after I gave him the invoice number, but he said I can't help you. Then the owner calls me and he proceeded to talk down to me and acted like I did something wrong. I told him his billing department woman wouldn't help me, and I did use a cuss word and I shouldn't have, but at that point I was understandably upset. And then he told me to F*** off, at this point, my daughter heard him say this to me, and came to my defense and started yelling and cussing, because he was on speaker. I told my daughter to shut up and get out of the room, because I was angry because she always interferes on my calls. But absolutely none of the owners business. Then the owner called me a piece of shit and said I'm not gonna help you. You treat your daughter like crap. What kind of father are you? What kind of person are you. you sound like a piece of s**** and I said look, I just want my return. It's been 22 days and I'm tired of the runaround. He proceeded at this point to continue belittling me, telling me I was a bad parent, and a bad person. I said, you know maybe I should just come down there and he started getting an attitude like he wanted to fight me and he's like oh yes, come on down, I would love that....... A slight pause and then, he said to me again, " come on down here" and then he hung up on me. Instead of me going there, because he obviously wanted to fight me and I didn't want to get in trouble. I decided to write this review. I decided to write this Google review to warn everyone. Do not buy anything from them, and if you do, make sure you don't have to bring it back, because you will go thru hell trying to get your money back. and they will belittle you and treat you like it's your problem, that you're mad . I will never do business with them again and I hope this review saves people from having to go through the runaround that I had to go through. It is now the end of the day and they still haven't processed the return.

I had some car trouble today where AAA was unable to help. They sent out a driver from this…read morecompany, his name was Nick Blevins and he was extremely helpful. He was quick to get to me and was super nice and helpful. Due to the battery being completely dead and corroded we couldn't get the car into neutral so he helped get it into neutral. Additionally once the car was on the truck he asked if any keys on the key ring I might need which I hadn't even thought about. Overall it was a great experience super quick and very helpful. Way better than other experiences I've had in the past.

I called AAA to tow my truck to a dealer as it has no key. AAA sent A&D. The A&D driver said it…read morewould require dollies or skates, and AAA wouldn't allow them to use those. He also said they would have to tow it from the rear and because it had a hard, folding bed cover (factory installed) his boss would not allow them to tow it. Afraid the cover would blow off and damage the cab (not likely with a folding hard cover). I called AAA back and they are sending another company. They confirmed that their carriers use dollies, skates and whatever is necessary all the time. So, if you want a bunch of excuses as to why they can't tow your vehicle - call A&D. If you don't want to waste your time - call another towing company.

They're not just a shop--they're part of the Jeep community. Joe and his crew know Jeeps inside and…read moreout, and they treat customers like family. Whether you're lifting your rig, chasing down a weird rattle, or just need advice on a build, they're honest, knowledgeable, and passionate about what they do. Proud to partner with a shop that puts people and performance first.

I've been having JJJ upgrade my Jeep since I got it in 2019. Joes has lifted and upgraded my Jeep…read moreand gotten it right the first time, every time. Most recently, because MOPAR can't build a 6cyl worth a dang, I had them replace the engine, which was grinding itself to shavings despite me changing oil regularly as well as other maintenance. JJJ got it done, Even asked me to come in for a couple checks afterword to make sure all was well. Joes Jeep Jungle diagnoses correctly the first time, and fixes the problem, the first time. so yeah, I'll be back.

I can always expect great service when I take my car to Alvin. He is honest, communicates issues…read moreeffectively and always keeps me in the loop with what needs to be fixed, as well as when it needs to be done. My husband takes his car to Alvin as well and Alvin has even assisted him with tips for minor repairs that he attempts to handle on his own. How awesome is that! I'm grateful that I found Alvin when searching for a local, reliable mechanic. I truly appreciate that he is customer focused as well which means a lot to me. Thanks Alvin!!

Alvin is a BMW Guru. He is very experienced from years of being a BMW tech, but he can work on…read moreanything (especially Japanese cars). He was referred to me from a friend, and we've been very pleased. He's taking care of my partner's E39 and putting up with all the little things that pop up with owning an older BMW (which is all the time LOL). He will solve mysteries. He's a car enthusiast and will work hard to get your baby back on the road. What I like about him most is that he's extremely detail oriented, patient, gives detailed reports, will work with you on parts (within reason, you don't want to put junk parts on your car, so take his advice when OEM is best) and that is what I want in a technician/owner of a repair shop. Even better is he's right next door to Redline Motorworks who have an alignment rack (a great VW shop). He's a great guy and you should give him a try on your Bimmer!