Walked into Advance Auto Parts on a mission: new wipers, and absolutely no idea how they were getting on my car. But then I met Deborah, and she understood the assignment! She didn't just ring me up -- she came outside, installed the wipers herself, and made sure everything was perfect. That's top-tier customer service right there. Huge shoutout to Deborah. She turned a stressful moment into something quick and easy. Highly recommend this location! read more

Money hungry and unprofessional! They took my car parts into the back and came out saying they LOST certain parts! Then told me to "Just buy another". It is ABSURD and inconsiderate to misplace costumer's car parts then expect them to spend more money to buy what THEY lost! Stay away from this establishment or risk being taken advantage of and them creating situations where you have to unnecessarily spend more money! Now my car will be down longer to search and buy the part they lost. Huge inconvenience! read more

The store manager, Mel, whose name is, has excellent customer service skills and is attached every time I come in for business. His store is always the first place I contact for my product, but if he doesn't have it in stock, he always gives me a search with honesty. These days, you can't find customer service like that. read more

Bought an alternator from them about 2 years ago. Has a limited lifetime warranty, but because i don't have the receipt i have to take it back to the exact location i bought it because, as they said "their systems aren't intertwined", in order for them to honor the warranty. It's 2021 and your systems don't communicate between stores? Come on. I don't remember which store i got it from since there are about 15 to 20 stores within a 50 mile radius. So i will never count on advance for a part because of a warranty again. Useless warranty. read more

Wide selection of items from seat covers to car jacks. They can order you items online and look up what specific part you need for your type of car. We came in for a few items including a wax for our headlights and some wind shield wipers. One of the employees looked up the type of wipers we needed and went and helped us pick them out, she also helped up pick out some headlight wax. She was very kind and told us about a mail in rebate, ordered a part for us from the system and set us up for the email offers. We were very satisfied, went home to put on the wipers to find out we had the wrong one. No big deal we went back to the store and the error was just that we had a two door so we needed a different size for the passenger side wiper. Another young man helped us with the wipers. Very satisfied with the customer service. read more

Cree and Evan are awesome. Great customer service. I have been to this store several times and each time I got my questions answered correctly and I just can't say enough about them. read more

I have been here twice for various car parts and advice and both times I had great service. Knowledgeable salespeople that took the time to even come out and look at my vehicle and have left with a good idea of what my vehicle required. I went in tonight for some coolant and wiper fluid and Tirrell was the man! This is my go-to store! read more