These guys are great. Came in to have them test my battery. Kelvin went above and beyond once we…read moredetermined that my battery is good. We did some other diagnostics to get closer to the issue and leave with a plan. Great guy. Real. Friendly. Helpful. Great place. Five stars

My license plate was hanging by one screw when I drove up to Holyoke AutoZone yesterday. A really…read morenice woman with beautiful purple hair took care of me and even put the license plate holder onto my car for me. I wanted to give her a tip, but she refused. Plus, she gave me a 10% "Courtesy Discount!" It was a great experience!

Went there to have my downpipe from the manifold welded; only charge me $30! Had it done before it…read morewas over $100 and didn't come out as good, hence I had to do it again :( This guy seems like a true professional with dirty hands, the work ethic & know-how to go with them! Highly recommend giving this business a look, you won't be disappointed, but might be surprised at the cost & quality as I was. Plus, only took about 2 hours from dropping off to picking up, where before it was an all day thing!

We do not live in Massachusetts, but had the very good fortune to have our car towed in the middle…read moreof the night to Bourque & Sons. Mr. & Mrs. Bourque were wonderful to do business with, honest, hardworking, & a great job was done. I wish, I lived in area, I would bring all my vehicles to this shop. I recommend Bourque & Sons Automotive to anyone who needs auto repair service. J.E.Lyons

Today's visit was only for an inspection sticker, but they didn't skip a beat. Recommended some…read morefuture services that I should consider and sent me on my way. Great place to get work done. They were quick, affordable and friendly.

I've got to say, this is the first time I'm leaving a Google Review and its because of the…read moreexceptional service I got when I went to this O'Reilly Auto store. I had a problem at my local AutoZone and made the decision to leave. I went down the street to O'Reilly and was greeted immediately when I got in their store and they seemed to actually care about what was going on with my car. I will be a repeat customer from now on, I'm done with other auto part stores.

Saved about $33 over the price quoted by the Subaru dealer and had 3 wipers replaced in a total of…read moreten minutes time ! Competence, honesty and even courteous!!!

great service and friendly people/ plus they are animal lovers and do so much for the people in…read moreour araea

When you buy a brand-new car, you expect peace of mind--not a months-long headache. Unfortunately,…read moremy experience has been the complete opposite. Today marks day 52 without my new car. I only had it for 26 days before bringing it to Gary Rome Hyundai for what I believed would be a quick repair. Instead, it has become an ongoing ordeal. I'm still making monthly payments on a vehicle I can't even drive. And while I do have a loaner, this situation is absolutely unacceptable--especially for a brand-new car. The vehicle developed a loud noise from the front driver's side, and despite three repair attempts, the issue still isn't resolved. I've gone to pick up the car after being told it was "ready," only to hear the same noise as soon as I pulled off the lot. At one point, I was even told they didn't know what the problem was and that an engineer would need to inspect it--yet still, no answers. I provided both Hyundai and the dealership with a formal final opportunity to repair the defect, and that deadline has passed with no fix. With no meaningful progress, I've now initiated Massachusetts Lemon Law arbitration, because no new vehicle should sit in service for nearly two months without a resolution. I am extremely disappointed in my experience with Gary Rome Hyundai and Hyundai. The buying process was smooth, but the service experience has been the complete opposite--frustrating, stressful, and far below reasonable expectations. I'm sharing this so others are aware of what they may encounter. Hyundai needs to do better. #Lemon #GaryRomeHyundai #Hyundai #MassachusettsLemonLaw #ConsumerRights #CustomerExperience #AutoIndustry #HyundaiTucson #CarProblems #DoBetter #CustomerService #BrandAccountability #NewCarIssues #Automotive