They were very nice and super honest about the issues with my car. I have gone to mechanics over…read morethe past two years for my car pulling right and none of them found the issue with my suspension. They even showed me where the problems are, and were super straight forward and honest about them. I ran into a snowbank from black ice, and they also shared some similar stories, very down to earth.

Brought it in cause my serpentine belt snapped and despite being busy they had it done later that…read moreday and went to pick it up after work and so far so good, and reasonably priced for the quality of work.

New to the area…read more When check engine light came on, I brought it to Felix's, which is up the road, from us and open 7 days a week. They admitted they did not have equipment to work on thermostat for Chevy Cruze. Though, I had a very reasonably priced oil change and I appreciated their being up front, just seems odd, they could not work on a Cruze. Wound up taking car to former mechanic in West Hartford.

Not a good place to take your car. I was charge $96 for nothing. My passenger side front window…read morecouldn't go down and I drop my car off for a diagnostic and possible fixing. After a few hours I got a call from one of the mechanic saying; his exact words " 1. My driver side power window switch was no good, 2. He has to fix the switch first before he can tell if there's going to be another problem ". What? I thought you diagnosed a car as a mechanic and recommend what need to be fix. Long story short it wasn't my driver side power window switch, it was my front passenger side window motor that needed to be replaced. He lie to me. Now! don't get me wrong I believe the owner is a good and honest person, but as you know some employees will always steal. I have attached a pic of what needed to be changed.

Long time customer, friendly people, first class mechanics and fair pricing. They service all makes…read moreand models including classic cars and trucks. I highly recommend them.

Joe did a great job repairing my vehicle. The cost was on target with his estimate, the work was…read moredone in a timely manner, and the staff was friendly. Thank you.

It is so hard to find a place where you can bring your car to and not feel like they are trying to…read moreRIP you off. Marc (the manager) is amazing, he tells me what I should do now and what can wait. If you question your mechanic go here. You will not be disappointed. Just ask for Marc.

When I first moved to Springfield, Harry and crew at Springfield Tire came highly recommended to me…read moreby my fiance. He had taken his truck here many a-time for oil changes, and even mechanic-type work. After my car broke down within a few weeks of arriving (I guess cross-country driving can do that to a 10 year old car), I decided Springfield Tire was the best bet. They weren't cheap, but I felt confident that they'd do the best job. They fixed my car, and about $600 later, I was back on the road. They had warned me that the starter was about to go out on my car, but thought I had a few months to save up some cash before repairing. The very next day, the starter died and I was left stranded at a gas station in Chicopee. I called up Harry, asked him if they could get a tow-truck to bring me down to the shop. Not only did a tow truck come, but I never even was asked to pay the driver (I guess Springfield Tire graciously took care of it, since my car was just in the shop a day before). That right there is world-class service, folks. I continued to get my oil changed there dutifully every 3 months ($29.50). When I needed my Massachusetts emissions testing and inspection, of course I went to Springfield Tire. But wouldn't you believe, I needed almost $1000 in repairs to make my car "safe" to drive in MA per the inspection, most of it replacing parts of the front end, getting an alignment, etc. They quoted me about $950 or so, and I called around to verify this was a "fair price". Although Springfield Tire and Auto was not the cheapest, they were right on target in terms of price (unfortunately). I dropped my car off in the morning, and by the late afternoon, everything was fixed. Just last week, I took my car in for it's regular oil change and it took only about 20 minutes! When I went to leave, my car wouldn't start. Even though it was very near closing time, Steve and one of his mechanics stayed to replace the starter that they had replaced in October. They did so FOR FREE because it was still under warranty. I'm so grateful to have a mechanic shop that I can trust with costly and important repairs, who I can count on in an emergency, and who doesn't unfairly gouge their prices or sell you things you don't need. I won't go anywhere else!

Marcus and all the mechanics there have been wonderful and have made my life much less stressful…read more Nobody likes car problems!

Not much for reviews these days but felt compelled to after my experience here -- the tech went…read moreabove and beyond helping to fix an issue and everyone there was incredibly nice. Good customer service is what wins business and they did that.

They were absolutely incredible repairing all 4 brakes on my husband's 2016 Canyon! We will go…read moreback to them for everything, automotively... Patty is wonderful to deal with, too.

Brought my 2021 Sentra to dealer for recall items. They did full diagnostics on car and gave me a…read morelist of needed repairs (including brakes) that totaled $2,200. I brought the list to Patty at Frank's Auto. Complete list of repairs completed for under $1, 200. Great professional work and service and I SAVED ONE THOUSAND DOLLARS! Thanks Patty!!!

Requested a sticker inspection on 2/17/26 and got in and out within half an hour. Very professionalread more

We've had several jobs done on 2 aging vehicles. The services are reliable, with good quality and…read moreaffordable prices. The staff is knowledgeable and we've been pleased with their customer care.

Rodger and employees are all great and friendly. Job always done right and at the right price :-)read more

Roger and his wife are awesome people although Roger is a little rough around the edges. He really…read morea nice guy prices are very reasonable and very efficient very knowledgeable and I wish him well and his wife can't forget her.