ordered a set of 4 ignition coils which should have cost $150. The person at the counter tried to…read moresell me 4 sets for $400- knowing full well my car didn't require 16 of them. And no one behind the counter said anything. I will never shop there again

Terrible service, the store doesn't gave back my old part and the little manager is totally…read moredisrespectful.

We need a brake caliper for our Dodge Magnum. We went to Auto Zone and they were out…read more So, we went to O'Reilly Auto Parts. They took great care of us. We left the old part(core)to avoid the core charge. But, we forgot to take the needed clip off, so we had to go back and retrieve it. We really appreciated their great service and help. I failed to take a picture of the caliper. Pros:had the part we needed. Large parking are. Cons:none Recommend? Yes!

So I work down the street from OReilly's Auto Store and I have to say, from having to order parts…read moreor accessories from them for my vehicle or family vehicles I can say that are top notch. From knowledgeable sales people to friendly and pleasant cashiers I really enjoy dealing with them when my car is need of such simple things as windshield wipers to oil filters. Today was Customer appreciation day which I was truly amazed by. Complimentary food and drink was provided to anyone who does business with them or just a regular joe like myself who gets parts from time to time. Kudos to this organization who truly values their customers.

I went to this AutoZone to get help diagnosing a systemic intermittent problem with the battery…read morefailing. The battery is less than a year old installed at the dealership. I was helped by a woman whose appearance did not suggest that she was knowledgeable in the automotive mechanics. I told her the full details as explained above and her overall assessment and explanation was "Because of the drop in temperature, this problem may have occurred! She also went on to say that there may be a dead cell in the battery also. She did run the system check with the scan tool and I would assume that all other related components, starter, alternator and of course the battery, where in their proper working range. I decided to return the vehicle to the dealer and have them diagnose and repair this problem.

Very nice guys. Every time I go to this 7035 Atlantic Blvd AutoZone they have always helpful and…read moreknowledgeable. Thank you for help and suggestion on my new window wipes. Lora T.

Kandie at the desk was amazing very knowledgeable helped us get a oil change we had no appointment…read moreand we were in and out

The service use to be extremely good at this location but now I guess a new manager has come in…read moreand really tore this place down. I needed an oil change and this location has been doing my oil service for the last two years. I have been trying to get in for two weeks (already got the oil change) but I wanted to see what the deal was. Hours show 7a to 7p but now all of sudden they have to close at 5p. if that's the case change the hours. The new manager customer service is TERRIBLE and I mean TERRIBLE. Someone needs to be checking on this because this individual does not need to be a manager. needless to say on my third attempt for service again was told they was closing at 5p so they could clean up. Well I will not be trying again

Dallas he is very amazing and help me very well I love the store keep up the good workread more

Michael and his coworkers were all an amazing help, made sure i got a deal i wasn't aware of…read morebasically getting me an air filter for free with the deal they had going with oil. Knowledge of products being sold and the knowledge of deals was super helpful and appreciated

This Napa is awesome. Why? Because the employees are super helpful. A few months ago both…read moreheadlights on my mom's car went out. I figured a fuse was blown since both lights rarely go out together. I went to a competitor that was close to my house to get the right fuses. The employees couldn't answer any questions and weren't really helpful. When I figured out the fuse wasn't the issue, I then went after new bulbs. I had the manual, I can read, I can follow instructions, but I could not get the headlight bulbs out. I drove to Napa, told the guy I needed bulbs but couldn't get them out. The employee found my bulbs and then came outside and helped me remove the bulbs. Whoever changed them last time placed them in slightly off so the clip holding the bulb assembly in place was stuck. I never would have been able to get them out and the Napa employee was able to do it after about 10 minutes of trying. He replaced the bulbs, the headlights worked, and I went on my merry way. I was so impressed by how nice and helpful the employee was that I spoke to his manager a few days later to relay the great service I received.

Customer service was terrible, at least towards me being the only white person in the store…read more Completely ignored me while assisting customers that just walked in the door. Hey NAPA, your racism is showing!!

Pretty poor customer service but you'll find what you need. Staff is NOT friendly I'd recommend…read moreordering online and doing pickup because they do not have any regard for your time.

Huge shoutout to Samuel at AutoZone! He was so nice, super helpful, and knew exactly what he was…read moredoing. I really appreciated how quick and friendly he was--such a great experience all around.

I give this experience five stars. This morning, I took a…read moreside road which had an expected road sign. I was afraid Id hit the light of the sign and swerved but my mirror cracked from an already lose unit. I needed a mirror and fast under $25. At my nail Solon, a young lady suggested this pick and pull. Entry is $4 no matter what. Definitely wear shoes you don't care about and wear gloves . Step to the window and tell them why you're there. Pay admit $4 in cash but charge is okay when your find the part you need. $2 extra for card. I only had a par of pliers and a few men giggled and asked asked how I would get it off the car. I was handed apiece of paper, after doing research on the site ahead of time for the car and year I needed to match. My row was 144. It was a long sledge walk in slides ( I was fed up with calling around at that point). I found the row , and some comical roasts along the way ( see photo) but the actual models that fit my car were destroyed or already taken. I found a similar model that seemed to fit the measurements .. until I got back to my car. The part was $4. I paid in cash. I was given a receipt but told the part is as is. Posted photo after I ordered correct size from Amazon. I just did this temp. So I wouldn't get pulled over, and I need to see my blind spots!!

I was pretty upset because my car had just been totaled, but Ace Pick-A-Part made the process…read moreeasier. They gave me a fair offer right away and sent a driver to the tow yard to pick up my car. He handled everything and handed me a check on the spot. The only mistake I made was forgetting to remove my license plate and by the time I realized it, the car had already been crushed.