I bought a Nissan at another dealership a little over a year ago. I have had two major repairs…read moresince then. The service manager, Chris Dhanpaul, was very helpful, making the stressful situations much better. The service department had my car done when they said they would and the employees were very courteous. Thanks again to Chris and his staff!

My appointment for an oil change was 8:20 at 9:10 they just pulled my car into the bay. Service…read morewas not timely or friendly. Was no impressed with the staff not friendly at all. Had a very uncomfortable feeling the who time. Bought my car from here but won't be coming back.

Decent parts store, parts people usually professional and friendly. Sometimes there is a line, and…read morethey can usually find the hard to find parts. I recommend them as a good parts store.

Lester & Renee helped me when my battery died & I needed a new one. Having someone actually inform…read moreme about the benefits & warranties of different batteries & not trying to be sold on something I don't actually need was new for me & very refreshing! I felt confident making my decision for the first time ever! Very happy & will always come back here to ask for Renee or Lester :)

Grabbed the Gumout Fuel Injector Cleaner as it was on sale for $3.99 and will put it into the empty…read morefuel tank before filling up. This is a maintenance that I do for my vehicles every year so that the fuel system is cleaner. Easy checkout on the front counter and they accept cash as well for payment.

This is an Awesome location! Everyone at this location is skilled , friendly and knowledgeable and…read morego out of their way to help whether on the phone or in person . I always feel confident about the information I receive from this location . Thank you !

This place is a scam. Drove up from Saint Augustine cause I was promised a quote come up here and…read morethey try to tell me $6000 more than what we agreed on on the phone. Total waste of time.

Just don't come here at all they scammer I take my card there for them to change the spark plugs…read moreand they never did and it's been 2 months and they still haven't get in contact with the insurance to change my front cámara !!! They are crap I call and they hang up on me so basically they scam me !!! And I guess I'm paying insurance for no reason . -000000/-0000

All i can say is WOW! The help i got at this location was like no other. I came in lost not knowing…read moreall i was needing. Jeremy came up to me right away and helped me out. He was so knowledgeable. He knew exactly everything I was going to need to get the job on my truck done correctly. I will never go to another parts store. Jeremy definitely won my business. He made my experience amazing. I am in retail and he is definitely a asset to the company.

When you have a dead battery! These guys are awesome !…read more With some of the best staff and great customer service, they can answer any question you may have. I have been a customer here for over 5 years now. They are reasonably priced. Nice clean store, too! Highly recommended!

I really like O'Reilly's a lot. Some of the employees know cars well and some do not. But they all…read moreknow the parts pretty well. I am partial to Auto Zone because I worked there for three years. But, when I am in a pinch, I come here and it has always been a pleasant experience. I wonder how good their car/truck batteries compare to the AZ Duralast Gold batteries. Has anyone purchased their batteries before? I want to think they might be just as good.

Great service and knowledgable staff. Orlando is the man!! I'm new to the area and purchased a…read morereplacement tail light for my car from another OReileys in a different state. I took it in an explained I didn't have tools to fix it myself and without hesitation, the guy grabbed his tool box and stepped out to take a look. 10 minutes later the light was fixed! Excellent customer service.

Well, we are working on Ernie's Car today. We needed a certain kind of coolant for his Dodge…read moreMagnum. AZ did not have it in two locations that we went to. Coming back from visiting my Dad in Lakewood, we decided to check out the O' Reilly's on Emerson. They had it in the front window. I like O'Reilly's, so I ask them if they have a rewards program. The man who waited on me, signed me right up. The other guy talked to us about the problems Magnums start having at 18500.00 miles and more. He told us about a few Diagnostic/repair places we could go to check the engine code that keeps lighting up. Both employees were impressive, more so than my usual store AZ. Theses guys might of won me over! Great service today.

I had a very disappointing experience with this O'Reilly Auto Parts location…read more I ordered a valve cover gasket set for my 6-cylinder Hyundai Santa Fe through the O'Reilly website and selected same-day pickup. When I arrived at the store, I provided my information and was handed what I was told was my complete order. I took the parts directly to my mechanic, who had already begun the repair when he discovered that the box contained only part of the gasket set. Because my vehicle was already disassembled, he had to stop work, drive to O'Reilly Auto Parts, obtain the missing components, and then return to complete the repair. This mistake ultimately cost me an additional $100 in labor and travel expenses. The next day, I returned to the store to explain what had happened and requested a partial refund because I had not initially received the complete product I purchased. I was told that no refund could be provided because the parts I received had already been installed. About a week and a half later, I received a voicemail from Daryl from O'Reilly Auto Parts informing me that my online order was ready for pickup. This confirmed what I had been saying all along: I had not been given the complete order when I originally picked it up. When I called Daryl back to discuss the situation and seek a resolution, I was repeatedly told that nothing could be done because I can't return the parts . The Daryl focused on that point instead of addressing the fact that the order was incomplete when it was handed to me. As I was explaining my position, Daryl hung up on me while I was in the middle of a sentence. Mistakes happen, and I understand that. What disappointed me most was the lack of accountability and the poor customer service after the mistake was brought to the store's attention. A simple effort to address the issue and make things right would have gone a long way. Based on this experience, I cannot recommend this location.

Best shop in the Jacksonville area. The entire team is spot on and extremely helpful. They support…read morethe military with a full extent possible and do outstanding work. I would not choose any other shop in Florida fix your issue and they can do more then exhaust. S&S is the BEST!!!! A++++

worse then worse thief artist, 700$ for small oil leak did not even improve, Ian the ghost owner…read morealways hiding afraid to face customers and get soaked with saliva, after replacing a plug 2nd visit said plug was loose hahahahah four visit zero result imagine the wait and trouble with transportation uber around just don't see how this can be legal I should take this morons to court but enough waist time. Mr. Anthony wish you a life full of Anthony's see how Miserable it is

4 Wheel Parts did work to my 2023 Jeep Wrangler and they are awesome! The professionalism they…read moredisplayed even when I got upset. The manager addressed all my concerns, fixed my Jeep and at a great price! Never been so happy to be so wrong about a place. So looking forward to my next visit!

My Jeep Wrangler needed a hard top. I bought one online and had it delivered to 4 Wheel Parts…read more They did a great job installing it and keeping me apprised of the progress. When there was an issue with installation of the wiring harness, they provided clear options and ideas. Very pleased with my experience here!