Warning lights came on when I was close to Janesville and Shay was happy to help. She really made…read moremy day and saved me a lot of grief. I'd go there for whatever I could if I lived closer.

From the owner: Carquest is a locally owned and operated auto parts store that has been serving our hometown for…read moreyears. We stack decades of hands-on experience like playing cards to get our customers the right answer, the right part, right now because in our business real answers from real people are crucial. Carquest customers always get a quality, local parts experience while also being backed by Advance Auto Parts and the largest parts distribution network in the industry. But we're not accountable to a corporate spreadsheet like our big-box competitors. We answer to the legacy of family businesses and to the towns and neighborhoods we grew up in. From the repair shop to the Little League field, we're here, and we're committed to you.

They stayed and helped me take half my fro t end apart to get to the part I had up change. There…read morefuc$$$! Awesome thank you guys and that's why I buy ur over priced parts

Very helpful and informative when I was in crisis mode. Made sure I had what I needed for the short…read moreterm and gave good recommendations to fix the problem long term.

I'm just gonna rave about the cashier. Her light was off and she kept accepting people to come…read morethrough. She was so polite so kind I wish I would've caught her name because I wanna give her the biggest shout out ever. What a pleasant and wonderful human being. The store is clean. It seems to be well stocked. They had a few goodies sweets up at the front as I was walking to the checkout that I had to add to my car and I just popped in to grab some dog food overall fantastic visit.

Horrible service Went to get an alignment and tied rods…read morewere left loose, now I can't drive it until i buy everything new thanks to such careless workers and I definitely do not want to take back since they might even charge more for something that's they're fault. DO NOT RECOMEND GETTING ANY VEHICLE SERVICES THERE

Jason is amazing! He was super sweet. I came in to get my car key battery changed. It was a very…read morequick in and out ordeal.

I came there to get my headlight changed. The kid has no idea what he was doing. Said something…read moreabout he couldn't do it because he'd have to go up through the wheel well? I'm no? I went to the exact same auto zone last summer for the other headlight and a man working then had it done in ten minutes. Also, the girl "managing" very unfriendly and didn't even try to assist. If I wanted to put it in myself I could've bought it $10 cheaper somewhere else. The whole selling point of auto zone is that they'll install it. Yeah right!

they fixed my car in a timely manner. they are very honest . they make sure the customer is happy!read more

Staff was very standoff-ish, acted like I was wasting their time the entire time I was there. Had a…read morepocket full of cash wanting to buy a bike and left empty handed. If you're looking to buy a bike definitely stop somewhere else.

A ridiculous experience. I went to hanksters to find a youth four wheeler for my kid. Two…read moredifferent people took my phone # and said they would call me next day, I never got a call. The owner told me that the four wheeler I wanted would be available the next day and just to stop back at the same time. I came back the next day as instructed to find out there was still no four wheeler and everything they told me the day before it was just BS. apparently, they had one sitting in a box somewhere that no one bothered to put together, even though I told them I wanted one. Basically treating me like my time is worth nothing. On top of this when the salesman walked into the showroom and looked at me the first thing out of his mouth was " what's your problem " I guess he didn't like the look on my face?? after he informed me that they still didn't have a four wheeler available. I got frustrated said forget and started to leave. At that point, the salesman followed me around the property calling me a " tough guy" several times while attempting to leave. I got angry at that point and attempted to report that to his supervisor who is no better. He let me know that I was thrown out of the building, which was ironic because all I was trying to do was leave while being called names by the first salesman. Just a bunch of BULlIES wasting your time, go up the road to Beloit Honda Yamaha, and Madison.

Customer service and attitude is horrible parts not existing ordering no clue need find a company…read morethat stand behind the brand

After I called them, they came to my home and for a fee picked up my riding lawnmower and took it…read moreto their shop. The next day they called me and told me all the things that needed to be done, and the cost that would be involved in doing them. I approved the work and they even made some modifications that would make a lawnmower run just as well, but would not cost as much money. All in all, I was extremely pleased with this company and their service.