We've used EAC for over five years. This morning we dropped our truck off for inspection had a…read moresuspicion that the tint wouldn't pass. Instead of realizing the tint would fail it, they made sure to do complete inspection then call us to say it failed and charge us the $74. If you cannot take one look at a vehicle and immediately know that it's gonna fail because of tint, I will assume you're uneducated or trying to rip people off. We will not be returning to EAC.

Brought car in for inspection/emissions testing...Haven't been driving due to quarantine, check…read moreengine light was on & it wasn't running as it should have been. Upon test results, there were 7 error codes that had the potential to cost thousands of dollars to fix. Thankfully, the mechanic was an honest, intelligent person who was able to fix all the issues with a singular approach. After seeing what could have been charged, I was so happy to see the bill was affordable!! They didn't try to upsell services that weren't needed, such a welcomed surprise. So grateful to know that the work was done by a certified, professional mechanic! My first experience (somewhere else-locally) was abysmal. I was charged for the testing, told they couldn't tell me what the problem was. That's pretty insane to me, I didn't realize you had to ask "can you read codes, diagnose any issues and do any repairs needed?" I naively thought that's what all mechanics do. Back to the service received here, I am incredibly pleased! Professional, friendly, honest, capable mechanics and staff. Will be bringing my van there tomorrow for the same reason. 100% recommend

They were very rude and unproffesional to me as well as my mechanic, I…read more would not recommend buying car engines from here. Buy OR BEWARE!!

Ordered a tail light for my 2008 Mercury Mariner, and it arrived in 2 days, just as described…read more Excellent service!

I would give them 0 stats if I could. Took my car there last year sat for days finally fixed the…read moreproblem. Less than a year later same issue arose. Said it was was the ignition switch but they did not have the expertise to repair it. Took it to our mechanic he fixed it. Drove it several miles same problem now the vehicle is undriveable. I honestly don't think they wanted to be bothered and made up some ridiculous diagnosis.

These people have held my car hostage for a full quarter of a year and it is still not repaired. No…read moreone should ever bring their car here to be repaired.

Outstanding service! Shoutout to Sam in the service department. She really took the time to listen…read morewhen I called to explain what was wrong with my car, and when I came in to have it repaired. It was fixed way sooner than I expected too. This was the first time I've taken my Outlander to Sendell, but now that I have, I'll never take it anywhere else. Thanks!

I am very disappointed with the unprofessional behavior I experienced at Firestone (3775 William…read morePenn Hwy, Monroeville). I had an appointment on Monday, Dec. 8 at 11 AM for a wheel alignment. I checked in and was told to wait a few minutes, but I ended up waiting until 12:45 PM. After waiting 1 hour and 45 minutes, I politely told the agent I could only wait 15 more minutes because of another commitment. He suddenly shouted at me aggressively, saying "Go, go right now!" along with other inappropriate words. He brought my key, told me to leave immediately, and said never to come back. I had not said anything disrespectful and had waited patiently despite the long delay. This behavior made me feel unsafe and very disappointed. I had recommended Firestone to several people, but after this incident, I can no longer do so. I hope this serious issue is investigated and addressed.

This is a surprise find. I got my new Chevy Equinox in 2019. 12,000 miles later my tires were bald…read more Gone. Shot. I called Bridgestone, Chevy, dealership, corporate GM and just got run in circles over and over!! Well I did some digging and found a phone number and made a call. Got the nicest person at Bridgestone and she issued me a case number. Acknowledged they aren't responsible but wanted to help me out! I was shocked I finally found some help. I had to bring it to one of their Firestone Complete Auto Care Centers to have them gather info and send it to Bridgestone Corporate. I'll be honest I discarded Firestone anything after the Ford and Firestone unsafe garbage tire scandal. Plus my trust in corporate garages is very low. I called ahead of going up and talked to Walt. He told me I could stop up anytime they were open. I stopped up and he was there, told him who I was and why I was there. He came out checked/verified tire wear and mileage. Got the vin and went in and put it all in the computer. About a week went by and he called. Let me know corporate approved the tires being prorated at I think it was 70% or something close. I scheduled a time to get tires put on they had to order the tires I had. I made sure it wasn't the same and it was same model name but different part number and had a 70,000 mile limited warranty. I came in and got them put on. He suggested the lifetime alignment which since I was getting tires was like $30 or $60 off and my rotations were free. Every 5000 miles I would bring the equinox in and they would rotate the tires and check alignment and align it is necessary. I agreed. Then he told me about the Firestone card which was offering 6 months 0% so I jumped on that as well. I had to come back to do the first alignment which I did the next week. I have come every time at each 5000 miles and they have rotated and checked the alignment. They are always pleasant and helpful. Walt is very nice and extremely knowledgeable and Joe I have talked with about life and everything else for hours over all the time I've been here. I highly recommend them for your tire and oil change needs. I haven't done more with them in the full auto repair but they do it all. They always have coupons and specials going on which is always a helpful thing. I've found their pricing overall is decent and maybe a little high but if you consider it being a corporate owned store I would say it is low in pricing compared to dealer and other corporate stores. They also beat inspection and emission costs by smile compared to the dealer, small biz shops, and other large corporate stores. Come give them a try!

As always, I can trust Joe at Performance Plus to get the job done and done right! It's my regular…read moreshop, and I have no reason to look elsewhere.

Took my truck in for a state inspection...and to look at the tire alignment. I had new tires put…read moreon a cpl months ago at a big tire center and a front end alignment since the one tire wore badly. I had to take it back 3 times because AFTER the alignment it pulled to the left. Each time got a little better but still wasn't right. I took it to Performance Plus and they got it right the 1st time! I recommend Performance Plus for all your service work!

very friendly and patient explaining what's wrong with car, replaced alternator quickread more

Very efficient and friendly service! I was having some issues with my windshield wipers, gave the…read morenumber listed a call and said a brief description of what was going on, and John came by the same day to check it out and get it fixed. Would definitely use this service again if I have car trouble in the future!

Called them & said I'm on my way to pick up an 18 foot trailer…read more Gave them the inventory tag # An hour later arrived at their store/ yard The trailer was inspected- licensed & ready to hook up & go. Papers were ready. Signed & Away we went . Very good experience *****. 5 stars

This business goes out of their way to to make maintenance and vehicle inspections as painless as…read morepossible. I use them to maintain and inspect two vehicles and their work has been exemplary. I would not hesitate to recommend their services for both maintenance and vehicle purchases.