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    Brickyard Auto Parts

    3.0 (6 reviews)
    Open 8:00 am - 5:00 pm
    Updated 3 weeks ago

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    Carshop - Robinson Twp - This is the gap I was taking about up close

    Carshop - Robinson Twp

    (52 reviews)

    CarSense is awesome! I was buying my first car after finally getting my license (at age 30!). My…read moredad has bought a few cars from the CarSense in Cranberry and always had a great experience, so he recommended I check the Robinson location out since it's closer to me. First, their website is super easy to use to help you see their current inventory and search/filter by make, model, price, mileage, and even special features. If you create an account, you can also save cars and come back to review and compare them later. They had several hatchbacks in my price range available. I called a few days before I wanted to come to the dealership and spoke with Jaison, who was super friendly and easy to work with. He talked to me about what I was looking for and even sent me a video of one of the cars I was very interested in. When I came out to the dealership, I wanted to test drive some alternatives. Jaison had told me he wouldn't be there when I was planning to arrive, so I worked with Jon, who was also very nice. Jon gave me three cars to test drive, and I ended up going with a 2015 Chevrolet Sonic. It looks brand new and has under 20K miles on it. I'm an idiot and forgot my checkbook at home, but Jon let me fill out all of the paperwork so I would just need to come back in the morning with a check. It took under two hours to test drive and choose a car and do the paperwork, and then 15 minutes for me to get it from them this morning. A few things to keep in mind: 1) They do NOT haggle. It's not what they do, and they're literally not allowed to do it. This isn't a bargaining thing; they just don't do it. So be prepared to pay the exact sticker price. 2) Their financing is based on the vehicle that you choose, so you can't apply before you choose a car. I ended up getting financing elsewhere because I wanted to have a check with me before I went.

    This Carshop has the worst service I've experienced in decades. I dont know who bought or took over…read morecarsense Robinson, but they're awful. It tookseveral phone calls just together through to the service desk. I made an appointment for 7 weeks in advance for the annual inspection. The inspection went well, I only needed one tire to pass, and they didn't have it in stock so I was asked to call back. Again it was impossible to get through to the service desk. I got a message to buy a medical device or it went straight to Car Shop Cranberry. When I spoke with someone at the Cranberry location. I was told they couldn't make any appointments for the Robinson service desk, and they couldn't transfer me to the Robinson service. The clerk said the Robinson shop phones "didn't work". I was going to go into the Robinson service area in person, but on the way, I drove by 5 tire stores. I'll make an appointment at one of those businesses for my one 129.95 tire. And Carshop has lost our entire family's business. We used to only buy our cars their and always had a great experience. Maybe 3 cars bought there in ten years doesn't mean anything to whoever changed Carsense to Carshop. But im not buying a car from someplace that doesn't have phones that work.

    Carshop - Cranberry

    Carshop - Cranberry

    (54 reviews)

    We had a great experience at Carshop. Alex treated us so well and was extremely personable. He…read morehelped us make the right decisions on financing and warranties. Everything went so smoothly. He was able to get the car we wanted transferred to this store same day. The whole experience was easy and there was no pressure like at a normal dealership. I definitely recommend. Go in and ask for Alex!!

    Stay away from this place. Just purchased a car from this Carshop location and had a terrible…read morecustomer service experience with Jay, my sales consultant, throughout the entire process. I originally put a deposit down on the car on Monday 5/18 and was told I could pick the car up that Friday 5/22 after detailing/new tire installation. I didn't find out it wouldn't be ready as promised until Thursday afternoon after I rearranged my Friday work schedule (assuming I would need time to take ownership of the car). I had also planned to use that car for my family trip over Memorial Day weekend but had to make alternative plans. At that time Thur (5/21), Jay told me it would be ready early to mid week the following week. I patiently waited for an update from Jay, but had to reach out myself Wed afternoon for an update (this was the theme of our communication) only to find out the car won't be ready until Friday 5/29. I can accept delays as things happen but Jay's lack of communication and zero concern for the frustrations I went through were unacceptable. The cherry on top was finding out I only get one key fob after I signed all the paperwork for the 35K car I bought!

    Brickyard Auto Parts - autopartssupplies - Updated June 2026

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