They usually do appointments but when we explained to them that our engine was knocking and we…read moreweren't from here they took us in and let us know what the car needed and shuttled us so we could go buy food. They were super nice and helpful and did as much as they could.

In the past, I've gotten work done on my cars at Kenny Ross. EVERY single time I went in to Kenny…read moreRoss for whatever repair that needed done, they ALWAYS came back and said, "you NEED this and this and this and it's gonna cost you $1,000+++++ dollars"..... EVERY time! Being an intelligent person, it did not take me long to see what was going on there.....so I stopped servicing my car at KR and started taking my car to a mom and pop shop ever since. I'm not going to waste money on parts that I really DON'T need just because a mechanic has to hit his revenue number at the dealership.....AND also have them throw away perfectly good parts that are now forever polluting our environment, just for a quick buck. With that said, I needed new brakes and my mom and pop shop couldn't put them on because they are electronic, and need to be installed by a dealership...So I was concerned with going to another dealership like KR with the never ending reco's of parts that I don't need. Well, I called SMAIL Kia. They were able to get me in the next day, which was excellent. The mechanic had called later and said that I needed new pads and rotors, and it was going to be $825. I thought that was a pretty fair price, but a bit on the high side, but of course agreed to it and they installed the brakes. I came to pick up my SUV and the bill was actually $668 instead of $825....a PLEASANT surprise! AND more in line with what the brake repair should be in my opinion.....The mechanic said he was able to save me some money, and I told him I NOTICED that and APPRECIATE it! Everyone was very kind and professional and they washed my car before leaving. Nice touch! Bottom Line....it does not take long for a person to catch on to what places like KR are doing, and believe me they are losing a great deal of business because of their practices (Including mine). BUT SMAILS does NOT seem to be like that! I have to say that I REALLY appreciate people who try to save me some money, and for that I WILL BE USING SMAIL KIA AGAIN! Thank you!

Expert and knowledgeable technicians. Great bunch of guys doing what great mechanics do. They know…read moretheir stuff!

Above And Beyond. This pretty much sums up the experience with Phil and his company. Truck broke…read moredown, filled out insurance roadside assistance service automated form, notified of towing company (Allwine Curry) and ETA with realtime map. Phil was right on time, professional, personable and expedient. Truck was on the back of the flatbed with 5 minutes, we were dropping the truck off at the garage within 10 minutes and he had me back home 10 minutes after that. Bing, bang, bong. He made a painful experience pain free. Thanks Phil! This is an industry that can gouge every penny you have because you're at their mercy. I spoke with my insurance Rep. and she said that in our area, they exclusively utilize Allwine Curry's services.

Last Saturday my battery died in my car it was 8:45 PM I stopped into advanced auto parts to get a…read morenew battery. When I walked in The younger man was counting the drawer he did not like his head or even acknowledge my presence but forfive minutes later and older gentleman came over and asked if I needed help I told him I needed a new battery. The battery that I asked for he told me that they were unable to do it because they would have to remove the grill and they did not have the right tools to install the battery. So I asked him if there were any other batteries that I could use if that didn't have to happen. He replied "no" there are none and he said it was against your policy to do that. I believe they did not want to do it because it was raining and I said they already had a drawer counted even though it was before closing time. If you are a woman I highly suggest do not go there they will blow you off and treat you disrespectfully as if you do not know what you were talking about or doing. If you want to go to a place that really cares about their customersGo to where I went when I left advanced auto parts go to O'Reillys down the road from this company. Everyone there is wonderful and will take the time to treat you like you are valuable and important to them. O'Reilly's gained a lifetime customer and I'm sure you will feel the same. If you go to O'Reilly's look for Tom he is the guy that saved me that night and took the time in the rain to install my battery!

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

So far I have had good service every time I needed to rely on this location. It's especially…read morehelpful when they have the item I need in stock, and ready for purchase. During my last visit Matt was very helpful, and offered to carry my purchase to my vehicle. Sometimes dealing with auto supply businesses can be rough if one isn't sure what is needed to get the job done so it is really helpful to have staff willing to assist.

As a repair shop, i cannot do business with them anymore its so bad. They bring wrong parts, bring…read moreparts hours later with no warning of that kind of time delays, or they just dont show up at all, wont answer the phone. ive been on hold with cust service for over 20 minutes. the whole place is a disaster full circle. im out!!

Terrible experience. No respect for customers time. I was looking at a used Atlas that smelled like…read morecigarette smoke. Salesperson suggested using air fresheners. That's great for a $40,000 car. Dealership still plays the back and forth with salespeople and sales managers. No negotiations at dealership but as soon as you leave the phone calls start to get you to return. I truly feel sorry for salespeople who have to negotiate with customers using these outdated sales practices.

WORST BUSINESS 3rd PARTY CAR DEALERSHIP…read more DONT EVEN BOTHER COMING HERE THEY DONT KOT DESERVE YOUR MONEY. I bought a car from them and my brakes stopped working almost causing the biggest car crash on the parkway My mirrors popped off When I took it the car back to them to get the problems addressed and fixed they refused to fix the car and repair their problems they intentionally caused. SMAIL AUTO SHUT YOUR BUSINESS DOWN OR IT WILL BE FORCED TO CLOSE DOWN PERMANENTLY