Excellent Service from Nelson at O'Reilly Auto Parts - Stone Mountain…read more I came in to replace a front headlight that had gone out. After installing the new bulb, the light still didn't work, so I asked Nelson why it might be happening. He immediately identified the likely cause--a burnt fuse. Only someone who truly understands how cars are put together could diagnose it that quickly. Sure enough, he was right. Once the fuse was replaced, my headlights worked perfectly again, helping ensure safe driving. I'm grateful for Nelson's knowledge, kindness, and quick problem‑solving. Excellent service.

MY experience here was great jet was so nice and got everything I ask him for plus more if you need…read moreanything come to this store I appreciate y'all .

Its sad to see all the unfavorable reviews, I've actually had a pretty smooth experience with…read moreFlexCar. Not so crazy about how they handle insurance claims even when if the other drivers insurance pays them, they still take money from you first. Overall, my experience has been stress free. Oh also wish they were more flexible with payment dates, Just had my car serviced and it was a smooth transaction and didn't take long. Oil change/Maint. and replacement of battery. Guess everyone has a different experience and I've been with FlexCar for a while.

$50 Penalty and No Proof I've had my FlexCar since Nov 2024,…read moreand while I originally left a positive review, my experience lately has completely changed my opinion. Starting in August, my driving score--which FlexCar uses to determine if you're "safe" or not--started dropping. You're considered "safe" at 60 or above. If you fall below that, they charge you a $50 penalty fee on top of your regular monthly payment. My score was always in the 60's from April to August 2025. Now Sept comes and my score dropped to 56, and sure enough, they charged the $50. I called customer service on September 19th (the day they charged me the $50 fee) and asked for verifiable proof of when and where these supposed incidents occurred that caused the drop since this information is not on the portal. I was told I'd receive that in 3 days (not business days) which means by Monday Sept 23rd. It's now Tues the 24th and I still haven't received it. A person name Akeen from Flexcar Support sent me an email on 9/19/25 saying they were still trying to "gather everything." It's now past that point, and nothing has been sent. Not only did they put the $50 penalty on my account they also took away what I was suppose to receive in Sept which would have been $75 off my monthly rate and made me ineligible to receive the discount now. I truly believe that this company is taking advantage of their customers. This is incredibly frustrating. If you're going to penalize someone and charge them extra, you should at least be transparent and back it up with data. I've given FlexCar more than enough time to respond, and instead of resolving the issue, I've been ignored. Reading other reviews I see that I'm not alone. What bothers me most is it feels like they're trying to find new ways to get more money from their customers. I've had no major issues with the car itself, but the way they're handling this new scoring and penalty system is unacceptable. Until this is fixed, I'm standing by this 1-star review.

Stopped by to grab a few things and dump some oil. First time ever finding out that you can dump…read moreoil here. The gentleman at the counter was nice. The shop was pretty clean but can probably use another 2 employees for faster service . SN : No matter where you take kids they always want something be prepared for the kids crying for candy , snacks or a hot wheel car.

Always great service at this location, best auto parts store around…read more Your employees are awesome, always. Today was no exception Emilio saved the day, with all the rain and my primary car in the shop, I was driving my back up which had shredded wipers. Emilio helped me pick up new ones and helped me install them. Also let me know you all install your batteries. Service with a smile while keeping my family safe. Seriously the best. Thank you for Caring Emilio...

I had to stop into Advance Auto parts to get wiper fluid and new windshield wipers for my vehicle…read moreand noticed that Shot Vets was set up in the parking lot doing pet vaccines and tests. My fur baby was in need of a heart worm medicine and they were able to see him that momentum too. The vet techs and veterinarian were friendly and professional. I was able to order medication to be sent to my home too. It was wonderful to see that Advance Auto Parts has teamed up with Shot Vets to provide great service.

I will never return to this store! Customer service was absolutely horrible. Didn't get the correct…read morepart and gave them all the right information. I know nobody wants to work in 2021 but come on. Another business in line for being shut down if you ask me!

Steven did a great job identifying needed parts and helping with replacement of brake lights. Great…read moreservice, friendly and knowledgeable staff. Would recommend 10/10

Hello, I would not recommend anyone to buy alternators from this store. I recently bough two…read morealternators where both were manufacture defects. One of the alternators would spark upon starting the car (see picture), and the other alternator did not charge the battery at all. I had to go to NAPA Auto Parts to buy a better quality alternator, and this fixed my issue. Nonetheless, I ended up paying double in labor. I want to share my story and prevent others from making this mistake.

The elderly black guy is lazy as hell. I asked did the help install headlights he said no. I went…read moreto my car call a nearby location they said yes & I drove to them bought the item and they helped me. Not only did this location miss out on a sale but I will never come here again. I've never had a issue with this company but this guy makes them look bad.

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.

I am new to the area and was looking to get my car serviced. A gentleman from church highly…read morerecommended SAC. It was a little out of my way, but I'll be back! Justin was very nice over the phone when I made my appointment. When I arrived I was greeted by the woman at the front counter. Very Pleasant!! Service was done in a reasonable time. the price was what was quoted and the coffee in the waiting area was good too!!

Always helpful and knowledgeable. Upfront with repair costs, willing to see you within a day.read more