Contacted Pull-A-Part a few times to sell my vehicle. When I first contacted them, the Operator…read moreoffered me a deal of about $500 for a my 2010 Ford Explorer. At the time, I was just interested in a quote and I told them that I would contact them again to finalize a deal if I couldn't find anyone to beat this quote. I ended up going out of town and forgot about my side project. Cut back a month later, I contact Pull-A-Part last week to sell my vehicle to them. The Operator then low-balled me with a different number than what they first offered and offered me $380. I was upset with this new number since I was expecting them to match their initial offer. I begrudgingly brought up this point and the Operator came back with a new offer of $410 for pickup on Saturday 7/12/2024. Since I was tired of dealing with this entire project, I agreed and we set an appointment to pick up my vehicle at 9am. I received a confirmation email and made preparations to have the vehicle picked up on Saturday at our agreed time. Come Saturday, I received ZERO correspondence from the hauler and at 0945am I contacted Pull-A-Part to ask if they were enroute. The Operator stated that they did not know when the hauler would arrive and that I would be contacted. Since I received no correspondence an HOUR after they were supposed to, I asked to reschedule for Monday. The Operator advised that the hauler would reschedule to Monday and did not provide a new time. The Operator stated that they "could not provide a time for Monday." I found this statement to be incredibly unprofessional since they were happy to provide a time when they first tried to low-ball me. I agreed to an ambiguous Monday reschedule. Today is Monday and you can guess that no one has contacted me and no one has come to get the vehicle. At this point, I'm sure that this business is some kind of scam.

Whew yesterday was so hot to be out here but i respect the people who do work here because it was…read moreextremely to hot to be in that building . Seem like a reliable place and not to bad on prices i went here to look for a spare tires which was going to only cost me $15 but i couldn't find it. Keep in mind no kids allowed here i had my kid so the look around was cut short plus it was to hot while we waited for her dad to try to find the spare . Can't believe i forgot to take some photos but again the heat

Eric replaced my five year old battery with a new one just like the old one. I hope I get five…read moreyears out of this Durablast Gold too. Eric was professional and fast. This is the store I shall use from now on. Thank you for terrific service. I had no wait time!

Julien and Brandon deserve a promotion, raise, a big fat bonus and everything else. They both went…read moreabove and beyond to help change a brake light for me that was completely fused and melted into the socket. Not only did Julien first make sure which light needed to be changed out, because somehow police officers just assume we are to know that our tail light / brake light is out, I went straight to auto zone right away. Julien and Brandon spent a good hour out in the rain prying out this old bulb that was rusted, melted and fused to the socket. After being completely soaked from the cold, freezing rain, they got it out and replaced the bulb and made sure it was working. I can't thank them both enough for everything. God bless them, thank you thank you soo much!!

I have spent a lot of money with time at this store then my struts went out . The big fellow Tried…read moreto sell me used struts for my camper at the end I changed my mind and decided to just order them online and he started getting an attitude I called him out on his shit but if you don't want to work there don't work there you don't have to be rude to people

I was having an issue with my truck cap back window not opening up, I called and Jim said for me to…read morecome up and he'd take a look for me. I got there and he came out started working on it and within 10 minutes had it open and adjusted! Kudos to this guy for making my day. I was able to go kayaking after all!

The man at the front desk seemed irritated that I even walked in the door. I simply needed a…read moreheadlight replaced but he was rude and condescending. I will never go back.

If I could leave no stars, I would. I had a horrible experience of "customer service" on top of not…read moreeven being serviced at all by Eric... he was the most rude & "busy" but on the phone, person I have ever met. I have been coming to pep boys to get all of my cars serviced for a while and after this experience, you guys will no longer have me nor anyone I can stop from coming as a customer EVER. ERIC, IT COSTS NOTHING TO BE NICE!

(Somehow!) got 2 nails and a bracket in my rear tire and didn't really have much time to wait but…read moresaw the reviews and decided to come here and they did not disappoint! Went to the Chick-fil-A nearby to wait it out and got a notice the work was done before I could even start eating my lunch. Less than an hour and I was on my way. Excellent, hospitable customer service too. We definitely have a new go-to tire place!

Jairo and Angel are extremely professional, their customer service exceeded my standards as well as…read morethem going above and beyond. I used free flat tire service and was treated like a paying customer. The way they operate you can tell they truly value their customers, 10/10 I recommend this place & will be back with all my cars!

3 Car that was listed online wasn't even there, drove 40 mins. Luckily it wasn't the only other car…read moreI was looking for, but they over priced, even on a "sale" day

The prices are not as posted on their website. I bought a part that was a little over $17 but after…read morethey added convienence fees, a core charge , ( it was a spring) , something called a surcharge and two different tax fees plus a warranty that I asked them to remove and one other fee that made no sense, it cost me over $67! Beware folks!! It is a scam! Not only did I have this issue, none of the cars listed on their website was at the Gainesville ,Ga location. Totally disappointed!!

The guy that just helped me was amazing. He has pretty eyes and very personable. Help me put my…read moredipstick in and help me. Try to see if the steering wheel cover fit he made my afternoon quick and easy thanks again. I will definitely be visiting again for my other car needs.

O'Reilly's was my last stop after going to the other two auto parts companies! I was looking for a…read morethrottle body gasket that was different than what can be found online for my car. The other two stores couldn't find it after one simple search and didn't offer any additional assistance. But when I got to O'Reillys, I told David of my issue and he said "let me see what we can do". David went above and beyond my expectations. He did extra research beyond what was available for my make and model car. He found an alternative that would allow me to get my car put back together and get on the road again. From now on this will be my first stop because the customer service from the staff here was unmatched! Thank you and a huge thank you to David!