Associates look at you like your speaking French when asking for help. Definitely won't be backread more

My experience at Advance Auto Parts was great. The employee who helped me was very knowledgeable…read moreand helped me install the purchased parts. I would recommend AAP.

Absolutely horrible customer service. I was calling for a…read morepart estimate an I was rudely hung up on before I even said hello. Once I called back again to which the lady who answered the phone again. Which I found out her name is Sabrina. i was told my estimate for my part and that she could go get it an hold it now, I asked if I could call back once I got more estimates and if I decided to go with them. She said yes I called back after about 10mins of looking to let her know I indeed needed the part and that she could get it an hold it. She answered the phone again rudely saying "I told u we had it before an I could've gotten it then." To which I told her I wanted to call around first that is why I'm letting her know now I didn't find anything cheaper. To which she continues to say remarks like I was back there before u need to wait til I finish up with my customers so hold. I asked her why would she answer come back just to put me on hold again if she could just hold it. She said I gotta relook it back up and she is going to pray for me an said I need Jesus because I seemed tense. I absolutely do not understand the uncalled for remark, I found out her name through another co worker who came back to the phone after 20mins of holding. Sabrina took the phone and said she would hold it. I told her thank you an I confirmed Is your name Sabrina. She said I me e told u my name but yeah it is. So I wouldn't strongly advice someone else to answer calls for a parts shop that's doesn't have an attitude a tell people they need Jesus. I will be informing corporate of this matter as well

What auto parts store doesn't sell window ice scrapers? Perhaps I should ask, what auto parts store…read morehas employees that don't know what a window ice scraper is or where they would be kept? This place, that's where. The two gentlemen working were pleasant enough, and one did try to be helpful. The store is protected by bullet proof glass on the inside. To get out, you must walk around the entire perimeter of the store to get to the exit. Most items that you would want are either behind the counter or on a locked display. It's just not a pleasant consumer experience, and the lacking customer service skills from the associates does nothing to compensate for that.

We went here as a referral from our auto insurance for my daughter's car. We dropped off the car…read moreon a Tuesday and picked it up on a Friday. This place is great!! They definitely prioritize constant communication and customer service. They called/texted us constantly with necessary updates. They made a not so great situation quick and smooth. I would definitely recommend this family owned business!

If only I could give a rating of 0. My vehicle was taken to Corzav's Collision due to grille and…read moreheadlight damage. Corzav's replaced my driver headlight and a grille that does not fit. The fitment of the grille is so off that there is a gap between the grille and hood. I had a conversation with Ricky ( not sure if he is the lead auto repair technician ) explaining my dissatisfaction with the work . Ricky stated the grille is a aftermarket part , that the insurance wouldn't pay for an oem part. The issue I have with that is Corzav's Never reached out to the insurance company to let them know the grille didn't fit , nor did Corzav's request a payment adjustment to look for another grille. The owner of Corzav's Cory reached out to me and said he would do what he could to find a OEM grille to give him 2-3 weeks that he (Cory ) wanted me to be a satisfied customer. It's been over a month and Cory has only responded to one text I sent to him that he (Cory) had been out of the country and would call me later that day when he returned. Cory has not contacted me.All I want is for my truck to be fixed to a standard that is acceptable. Corzav's has a written warranty guarantee that parts or materials used are of first quality and this is not true. I will never use or refer anyone to Corzav's. I am a extremely dissatisfied customer. My hummer h3 looks terrible. YB

Service great always friendly Prices are affordable…read more Business owner great guy. First came for a tire repair these guys got me in and out Been bck for fresh set of tires for my Mercedes . Also my truck would recommend

Good tires and great service. I visited the location first thing in the morning, before they…read moreopened, due to badly needing my tire changed. They were very kind and friendly. They opened right away and changed my tire for me. I really appreciated that. They have a large selection of new and used tires and can order speciality ones as needed. I will be coming back for future tire needs.

My tire pressure light came on, so I went to the Walmart (on a Sunday afternoon). Walmart said they…read morecould schedule a Sunday appointment?!? I found Justin on Yelp and within the hour he was here to save the day! Quick response with speedy and courtesy service... and he made me feel safe the entire time.

As soon as I found the place a nice man named Jeff directed me where to go and told me to relax…read morewhile he took care of everything. Definitely the place to go for a 24 hour spot when you need your tire changed.

I'm going to have to say a 3/5 cause they seemed a lil shady to me looks like a mom and pop tire…read moreshop but i guess it was more of a pop an son shop. The service was pretty fast and they were kinda helpful. I purchased two new tires for $200 which blew me idk why it was $200 for P205/65R16 but hey i needed it last min . The reason i said they were kinda shady is because the way they were acting while providing the service something seemed off an no i was not alone. They made it seem like my bf was trying to leave without paying for the tires which is kinda crazy hence the fact that me an my child was in the car while the car was up off the ground while he was waiting for the dad to come in the shop so he can , but you would of had to been their to understand.

Had an oil change and tire rotation. Have been going here for years and always been happy with the…read moreservice and attitude of the employees. Glad to support a local business.

If i could put 0 stars i would i purchased sum catalytic converter and wanted them installed on my…read moretruck and and AJ installed them but did a very poor job bolted flanges together and welded the crack around it and proceeded to charge me 600$ for a job that wasnt even completed and still had same issues after the fact and only agr to pay me 168$ back claimed he spent 432 on oxygen sensors which isnt accurate at all i remember back in the day this shop was reputable before the owner unfortunately passed away now i have no idea what they got going on inside of that building i would not recommend anybody bring there car here for any kind of service especially the exhaust learn from my mistake please thanks have a blessed day i paid for a service and the service was not done to the best of its ability was i have alot of money in my truck and this is unacceptable

Worst place to go. Customer service is poor. I didn't get what I asked for. My truck had an exaust…read moreleak in less than 6mos. Took the truck back to address it and was told they can't fix the exaust leak and id have to go to a mechanic. (Its a muffler shop, how is it you don't fix an exaust leak! ) went to mineke muffler shop and got it fixed in 2hrs. This place should not be open!

I had a really disappointing experience at the Discount Tire in Conyers, and it honestly made what…read moreshould have been a simple visit feel frustrating and embarrassing. Jake, the service advisor I worked with, was rude and dismissive from the start. He accused me of providing fraudulent information and spoke to me in a way that felt extremely disrespectful--like I wasn't even worth basic courtesy. It felt demeaning, especially with a full store of customers around. After speaking with his manager, his tone shifted--and at one point he even raised his voice while explaining that they don't price match over a certain dollar amount. That may be their policy, but it was never explained clearly upfront. To make matters worse, when he called BMW directly, the quote actually came back cheaper than what I had originally provided--so the accusation toward me was completely unnecessary. I came in needing tires immediately, so I didn't have the luxury of leaving, but if I did, I would have gone somewhere else without hesitation. No customer should be treated the way I was. I won't be returning to this location, and I would strongly recommend better training on customer respect and communication.

They never disappoint! I have been dealing with them for about 30 years, and they are still…read moreconsistently excellent. Efficient, timely, respectful and friendly. Love it!!