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    Stone Mountain Toyota

    1.7 (329 reviews)
    Open 9:00 am - 8:00 pm

    Services - Stone Mountain Toyota

    Auto brake repair

    Auto engine repair

    Stone Mountain Toyota Photos

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    All of that oil was out of my daughter's car by 830 pm. She got home at 5pm from the dealership

    This experience has been awful. The fact that I posted a review. He left the number in this site to call. It was a farce. Scheme set up by Todd. They have not returned my phone calls when they messed up my car. They are incompetent and nothing is alleged. I have video audio texts and they still don't want to make it right. So now I have made it my mission that everyone will know. From Tik Tok Snap chat IG. They are the most unprofessional dealership i have ever gone to. How do you admit you messed up the oil plug tread then decide you don't want to fix it even though you agreed to because it was your incompetence. I will leave a review every week until I get justice. I will stand outside. I will bring the news. I will have a content day at the dealership. To take advantage of a young college student is insane. Then you tried to blame it on another dealership. If anyone wants details I'll make an account nurse to post and show you If you are looking for a used car there's another dealership right across the street

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    4 months ago

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    8 days ago

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    9 months ago

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    3 years ago

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    8 months ago

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    9 months ago

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    5 months ago

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    1 year ago

    I filled out a credit app 4 days before I came in and 1k down with a 600 credit score and they wouldn't listen and wasted my time and money.

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    2 years ago

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    2 years ago

    Dealership advertised Tundra as CPO only to find out that it was marked CPO by mistake and will not certify it. Waste of my time.

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    1 year ago

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    2 years ago

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    6 years ago

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    Page 1 of 9

    Ask the Community - Stone Mountain Toyota

    Review Highlights - Stone Mountain Toyota

    Making appointment online was easy, our Service Advisor (Michelle P) was great, she answered all my questions.

    Mentioned in 9 reviews

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    Stone Mountain Nissan - Store Front

    Stone Mountain Nissan

    (108 reviews)

    I brought their Facebook ad for a used Dodge Challenger, my truck to trade, and cash to cover the…read moredifference. As usual, the negotiation takes unreasonably long, as they're trying to maximize profit from this auction car (Enterprise rental). And as typical snake oil salesman try to charge BEYOND just taxes & tag TO SELL ME THEIR CAR! AND they added it to the top-line value on the paperwork...to increase the sales tax and pad their sales figures. A LIE...that it was not fees for inspection, cleaning, and other such services. I demanded, and received, a 1 year warranty (to justify this new "value"). The car needed a new shock, so they gave me a loaner for a couple days, WHILE THEY PUT THE WRONG PART ON! The salesman Brady, and the manager of the location knew about this!! No doubt the shop did, because when I returned to get them to redo it, I was told the REAL part would take A MONTH to receive! It really took 3 by the time I drove off the lot repaired. They didn't want me to cancel the contract, SO THEY SMILED WHEN THEY GAVE ME THE BROKEN CAR!! NEVER have I had such a dishonest and disrespectful experience at a dealership! I even tried to hire an attorney to combat and retard the audacity for car salesman to think they are untouchable! Sales goal-focused models lead to BAD customer service and letting UNSAFE cars on the road! The one star is for Mr White, in service, for being honest and communicative. I recently upgraded this vehicle, which never caused me any issues. Because this Nissan place knows that Dodge makes better cars than them...OR THAT'S ALL THEY'D SELL, IF THEY REALLY CARED ABOUT THEIR BRAND! Sales people are TRAINED how to take advantage of well-meaning people...who naturally avoid confrontation. STAY AWAY FROM THIS PLACE! DO NOT FEED THE SNAKES HERE!

    72.00 in misc shop supplies. No list 10% of a 782. charge. I asked for a list didn't get one. I was…read moretold that's standard. Yes a standard way to rip off the customer. Nissan has built their vehicles so they must be serviced by Nissan. Going back to Toyota!

    Cannon Used Cars

    Cannon Used Cars

    (5 reviews)

    I purchased a truck from Cannon Used Cars, Inc. on July 22, 2016 and here we are 2 months later and…read moremy title paperwork has still not been completed. I spoke to Kelly on September 1, 2016 to see what was happening with my title and she said that I would have to talk to Chuck that she did not handle the titles. So I followed up with an email that stated it was imperative that Chuck get in touch with me on that day or I would file a complaint against their dealership and within an hour or so Chuck contacted me and seemed surprised that it had not been completed. He stated that he would follow up with the auction and he assured me that he would get it taken care of. Well, here I am 20 days later and it is still not complete. I have heard nothing from the dealership regarding this matter. I emailed the dealership on September 15, 2016 with no reply and followed up on September 19, 2016 with an email and the response from Kelly was that I would have to talk to Chuck since he handles the titles. It seems to me that if you work at the dealership then you should contact that person and have them call the customer that is having the issue and not expect the customer to take care of it. I guess there is no sense of urgency in this matter since they already have the money for the truck. As of September 20, 2016 I filed complaints with the Secretary of State and The Georgia Department of Law, Consumer Protection Unit. I emailed Cannon Used Cars, Inc. to inform them of this and as expected they did not respond. I am not sure if this is how they normally conduct business but from the experience I am having I would not buy from them again and nor would I recommend them to anyone that is in the market for a used vehicle.

    Chuck won't process my title. I can't legally drive my vehicle I purchased until he processes my…read moretitle so I can register my vehicle. He's always hot some bullsh*** excuse and now is completely unresponsive. Won't Answer calls or messages. Please don't be like me. Go somewhere else.

    United Auto Gallery

    United Auto Gallery

    (2 reviews)

    the nicest and most honest people. would recommend them to all my friends and family. i bought my…read morecar from them months ago and i have had no issues and was the easiest experience.

    I advise anyone who purchases a vehicle from United Auto Gallery to please wait a couple of months…read morebefore you give this company a review & please get a mechanic to do a thorough check and get all report you can from the vehicle before purchasing it. My wife & I purchased a 2011 Ford F250 from United Auto Gallery on January 28, 2023 with 265,000 miles on it, this was our first time purchasing a Diesel vehicle. Two weeks after purchasing the vehicle I noticed it had a radiation leak, I got it fixed because I felt as if I had a good truck. 2mouths after I noticed a real bad oil leak I also got it fixed and reached out to United Auto Gallery to inform them on the issue that have been occurring with the vehicle. Here is August 6mouths later of purchasing the vehicle and now the entire fuel injection system have went out. I reach out to them again and explain to them all this have occurred with vehicle, they played victim and said I'm trying to blame them for happened with the truck and said my kind of truck always having fuel injection failure but refusing to acknowledge the prior issues before this. My truck had little dents and bents here and there but the truck look good but it had major internal issues. So I'm here to inform anyone to get a good mechanic to do a good internal inspection because United Auto Gallery sales guys only out to sell not to provide good quality to their customers.

    Carey Paul Honda

    Carey Paul Honda

    (160 reviews)

    Nothing wrong with the car. It's my 5th Honda and when it dies, I'll buy another. This is only…read moreabout the dealership & its staff. One word: OY! No attention to detail. We sat at our credit union for 2 hours, waiting for 2 pieces of paper from STH to be scanned to my credit union rep. Those papers were wrong FIVE TIMES. My middle name was wrong, my DOB was wrong.... wrong driver's license in the wrong state. Price was wrong. Finally we were done there and headed out to pick up the car. Was told by the sales rep gal that we'd be in/out in 15 minutes. LIE! Waited and waited and waited. Finally I was like "And what exactly are we waiting for? We were supposed to be out of here 45 minutes ago." She says "I'm waiting for the finance manager." K... sigh. Then she was waiting for ANOTHER manager to do whatever that manager does. All they did was waste time. FINALLY got into said Finance manager's office to sign off on the last of it and hand over our down payment check & the credit union check. STILL took another 30 minutes because I found errors...again. Yeah, the guy apologized repeatedly but he knew I was NOT AMUSED. By then, I just wanted my car to go home! Made it clear that the only reason I didn't walk away from the deal is because of their "Non-Refundable Deposit" form I had to fill out so they wouldn't sell the car out from under me. Were it not for that, I'd have departed. Music in that dealership was so loud, we could barely hear ourselves think. Plenty of people walking around... doing just that. Nothing else. So incredibly unprofessional. Told them "You wanna learn how to run this dealership better? Go visit Honda Carland in Roswell GA or Ed Voyle's Honda in Marietta GA. Those two are class acts. Again, I'll buy another Honda someday but it will NEVER be from Stone Mountain Honda!

    If I could give them 0 stars I would. 18 year old me showed…read moreup having taken 3 trains and 5 buses (several hours commuting) with a check in hand from my job at the bank. I researched the car online. They had it but wouldn't negotiate over the phone. They said I had to come in as only people serious about buying a car came in. So I made my way out there via the only available transportation to me. They wanted to pull my credit, and when I refused, they refused to sell me a car. I explained my job had overnighted me a check for the price of the car. They didn't care. They wanted to pull my credit anyways. Then they tried to show me an all white demo car. So much disrespect. I'm thankful my aunt and brother in law sold cars, taught me the game, and how to do research. I left and bought a car from Ed Voyles Honda on Cobb Parkway in Marietta. The sales woman was so nice there. She made sure I had enough to pay for gas and car insurance. Bless her. Happy I left and got the exact current model year Honda I wanted. Ed Voyles was so good to me, I came back a few moths later upgraded and bought a Honda Accord.

    Stone Mountain Toyota - car_dealers - Updated September 2026

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